# Top 10 Helpspot Alternatives & Competitors
**Average Rating:** 4.0/5
**Total Number of Reviews:** 17
Research alternative solutions to Helpspot on G2, with real user reviews on competing tools. Help Desk Software is a widely used technology, and many people are seeking sophisticated, easy to use software solutions with email to case, social media integration, and ai text generation. Other important factors to consider when researching alternatives to Helpspot include automation and emails. The best overall Helpspot alternative is Freshdesk. Other similar apps like Helpspot are Zendesk for Customer Service, HubSpot Service Hub, TeamSupport, and Help Scout. Helpspot alternatives can be found in [Help Desk Software](https://www.g2.com/categories/help-desk) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Service Desk Software](https://www.g2.com/categories/service-desk).


## Best Paid & Free Alternatives to Helpspot
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [TeamSupport](https://www.g2.com/products/teamsupport/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Front](https://www.g2.com/products/front/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

## Top 10 Alternatives to Helpspot Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Helpspot stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Higher Education, and Sports, and find the best product for your business.


  ### 1. [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
By Freshworks
**Average Rating:** 4.4/5
**Total Reviews:** 3,762
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.


Reviewers say compared to Helpspot, Freshdesk is:
- Easier to set up
- More usable
- Better at support
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-helpspot)
**Compare Freshdesk with other alternatives:**
- [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [Freshdesk vs TeamSupport](https://www.g2.com/compare/freshdesk-vs-teamsupport)
- [Freshdesk vs Help Scout](https://www.g2.com/compare/freshdesk-vs-help-scout)
- [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front)
- [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk)
- [Freshdesk vs Jira Service Management](https://www.g2.com/compare/freshdesk-vs-jira-service-management)
- [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)

  ### 2. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,035
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Reviewers say compared to Helpspot, Zendesk for Customer Service is:
- Easier to set up
- More expensive
- Better at meeting requirements
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Zendesk for Customer Service](https://www.g2.com/compare/helpspot-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Help Scout](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs Front](https://www.g2.com/compare/front-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)

  ### 3. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
By HubSpot
**Average Rating:** 4.4/5
**Total Reviews:** 2,920
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.


Reviewers say compared to Helpspot, HubSpot Service Hub is:
- Easier to set up
- More expensive
- Better at support
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs HubSpot Service Hub](https://www.g2.com/compare/helpspot-vs-hubspot-service-hub)
**Compare HubSpot Service Hub with other alternatives:**
- [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [HubSpot Service Hub vs TeamSupport](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport)
- [HubSpot Service Hub vs Help Scout](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [HubSpot Service Hub vs Front](https://www.g2.com/compare/front-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Jira Service Management](https://www.g2.com/compare/hubspot-service-hub-vs-jira-service-management)
- [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub)

  ### 4. [TeamSupport](https://www.g2.com/products/teamsupport/reviews)
By TeamSupport
**Average Rating:** 4.4/5
**Total Reviews:** 891
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.


Reviewers say compared to Helpspot, TeamSupport is:
- Easier to set up
- Better at support
- More usable
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs TeamSupport](https://www.g2.com/compare/helpspot-vs-teamsupport)
**Compare TeamSupport with other alternatives:**
- [TeamSupport vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-teamsupport)
- [TeamSupport vs Zendesk for Customer Service](https://www.g2.com/compare/teamsupport-vs-zendesk-for-customer-service)
- [TeamSupport vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport)
- [TeamSupport vs Help Scout](https://www.g2.com/compare/help-scout-vs-teamsupport)
- [TeamSupport vs Zoho Desk](https://www.g2.com/compare/teamsupport-vs-zoho-desk)
- [TeamSupport vs Front](https://www.g2.com/compare/front-vs-teamsupport)
- [TeamSupport vs Fin](https://www.g2.com/compare/fin-vs-teamsupport)
- [TeamSupport vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-teamsupport)
- [TeamSupport vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-teamsupport)

  ### 5. [Help Scout](https://www.g2.com/products/help-scout/reviews)
By Help Scout
**Average Rating:** 4.4/5
**Total Reviews:** 431
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.


Reviewers say compared to Helpspot, Help Scout is:
- Easier to set up
- More usable
- Better at support
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Help Scout](https://www.g2.com/compare/help-scout-vs-helpspot)
**Compare Help Scout with other alternatives:**
- [Help Scout vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-help-scout)
- [Help Scout vs Zendesk for Customer Service](https://www.g2.com/compare/help-scout-vs-zendesk-for-customer-service)
- [Help Scout vs HubSpot Service Hub](https://www.g2.com/compare/help-scout-vs-hubspot-service-hub)
- [Help Scout vs TeamSupport](https://www.g2.com/compare/help-scout-vs-teamsupport)
- [Help Scout vs Zoho Desk](https://www.g2.com/compare/help-scout-vs-zoho-desk)
- [Help Scout vs Front](https://www.g2.com/compare/front-vs-help-scout)
- [Help Scout vs Fin](https://www.g2.com/compare/fin-vs-help-scout)
- [Help Scout vs Jira Service Management](https://www.g2.com/compare/help-scout-vs-jira-service-management)
- [Help Scout vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout)

  ### 6. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,843
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to Helpspot, Zoho Desk is:
- Easier to set up
- Better at meeting requirements
- More expensive
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Zoho Desk](https://www.g2.com/compare/helpspot-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [Zoho Desk vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-zoho-desk)
- [Zoho Desk vs Help Scout](https://www.g2.com/compare/help-scout-vs-zoho-desk)
- [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk)
- [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Zoho Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)

  ### 7. [Front](https://www.g2.com/products/front/reviews)
By Front App
**Average Rating:** 4.7/5
**Total Reviews:** 2,507
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.


Reviewers say compared to Helpspot, Front is:
- Easier to set up
- More usable
- Better at meeting requirements
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Front](https://www.g2.com/compare/front-vs-helpspot)
**Compare Front with other alternatives:**
- [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front)
- [Front vs Zendesk for Customer Service](https://www.g2.com/compare/front-vs-zendesk-for-customer-service)
- [Front vs HubSpot Service Hub](https://www.g2.com/compare/front-vs-hubspot-service-hub)
- [Front vs TeamSupport](https://www.g2.com/compare/front-vs-teamsupport)
- [Front vs Help Scout](https://www.g2.com/compare/front-vs-help-scout)
- [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk)
- [Front vs Fin](https://www.g2.com/compare/fin-vs-front)
- [Front vs Jira Service Management](https://www.g2.com/compare/front-vs-jira-service-management)
- [Front vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front)

  ### 8. [Fin](https://www.g2.com/products/fin/reviews)
By Intercom, Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 3,901
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.


Reviewers say compared to Helpspot, Fin is:
- Easier to set up
- More expensive
- More usable
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Fin](https://www.g2.com/compare/fin-vs-helpspot)
**Compare Fin with other alternatives:**
- [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk)
- [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Fin vs HubSpot Service Hub](https://www.g2.com/compare/fin-vs-hubspot-service-hub)
- [Fin vs TeamSupport](https://www.g2.com/compare/fin-vs-teamsupport)
- [Fin vs Help Scout](https://www.g2.com/compare/fin-vs-help-scout)
- [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk)
- [Fin vs Front](https://www.g2.com/compare/fin-vs-front)
- [Fin vs Jira Service Management](https://www.g2.com/compare/fin-vs-jira-service-management)
- [Fin vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin)

  ### 9. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 991
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Reviewers say compared to Helpspot, Jira Service Management is:
- Easier to set up
- More expensive
- Better at meeting requirements
Categories in common with Helpspot: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Jira Service Management](https://www.g2.com/compare/helpspot-vs-jira-service-management)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-jira-service-management)
- [Jira Service Management vs Zendesk for Customer Service](https://www.g2.com/compare/jira-service-management-vs-zendesk-for-customer-service)
- [Jira Service Management vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-jira-service-management)
- [Jira Service Management vs TeamSupport](https://www.g2.com/compare/jira-service-management-vs-teamsupport)
- [Jira Service Management vs Help Scout](https://www.g2.com/compare/help-scout-vs-jira-service-management)
- [Jira Service Management vs Zoho Desk](https://www.g2.com/compare/jira-service-management-vs-zoho-desk)
- [Jira Service Management vs Front](https://www.g2.com/compare/front-vs-jira-service-management)
- [Jira Service Management vs Fin](https://www.g2.com/compare/fin-vs-jira-service-management)
- [Jira Service Management vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)

  ### 10. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,359
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Reviewers say compared to Helpspot, Agentforce Service (formerly Salesforce Service Cloud) is:
- More expensive
- Easier to set up
- Better at meeting requirements
Categories in common with Helpspot: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Helpspot vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-helpspot)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service)
- [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub)
- [Agentforce Service (formerly Salesforce Service Cloud) vs TeamSupport](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-teamsupport)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Help Scout](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-help-scout)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Front](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Fin](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Jira Service Management](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jira-service-management)


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