Support hours
- Weekend coverage: Available under the Signature Support program.
- 9/5 support: 9:00 AM–5:00 PM, Monday–Friday (Eastern European Time, UTC+2).
Support includes
- Identifying and troubleshooting issues
- Assistance with migration setup and configuration
- Guidance on migration settings and best practices
Support does not include
- Platform performance tuning or optimization
- Installation or upgrade services
- Support in languages other than English
- Support for third-party integrations or plugins
Migration pricing
Migration cost depends on the number of records. You can estimate the price here:
https://help-desk-migration.com/pricing/
Help Desk Migration Services has 4 pricing editions. A free trial of Help Desk Migration Services is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
Pricing information for Help Desk Migration Services is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Help Desk Migration Services must be conducted with the
seller.
Support hours - Weekend coverage applies to Signature Support program.
9/5 Support - Hours of coverage include 9 AM - 5 PM Monday - Friday for Eastern European (UTC+2).
Support includes
Identifying and troubleshooting problems
Assistance with issues during migration setting up
Guidance around migration configuration
Support doesn’t include
Platform and performance tuning
Installation and upgrade services
Support in languages other than English
Third-party application integrations or third-party plugins
The cost of migration depends on the number of records.
Pricing information was last updated on February 12, 2026