Haystack Reviews & Product Details

As an office assistant, I’ve found Haystack very helpful. My job is basically to support the team, and through Haystack we can upload all the company’s basic information, such as the birthday calendar, employee info, and holiday calendar. I also use the AI corrections feature for my writing, and I post the newsletter every month. Everyone has all the basic information in one app, with pictures and colors, and it’s easy to use. Customer support has also been great and always responds to my questions. At the moment, we’re happy with the price compared to other intranet platforms. Review collected by and hosted on G2.com.

I’d like to be able to align the text so it looks more formal. Review collected by and hosted on G2.com.

With multiple offices and a large network of agents, having a centralized, user-friendly platform to share company updates, resources, and important information has been incredibly valuable. It helps us keep everyone informed, engaged, and connected to the brokerage. The UI and features are robust enough to leave little to be desired, yet intuitive enough for our wide range of users to use comfortably. Review collected by and hosted on G2.com.

An in-system chat functionality would be nice. Review collected by and hosted on G2.com.

I like how Haystack has departmental sections that make it easy for me to locate the things I need. It highlights who I am in the company, which helps others find me or my offices if needed. I also find it valuable to access a lot of good information related to our roles and the company as a whole. Plus, the initial setup was very easy, just using my login information, so I didn't have any issues getting started. Review collected by and hosted on G2.com.

I think with Haystack, some information is harder to locate. You have to search for things, and if I don't know who does what in the department, it sometimes requires a bit of digging in Haystack. Also, there is some convoluted information that's been in Haystack for years and years, and it might be good if some older information could be taken out to make room for newer information. Review collected by and hosted on G2.com.

I use Haystack as my go-to when I need information I don’t know, like an email address for talent acquisition, P&L, provider scorecards, or finding someone from another clinic. It has most of the information I need, including data, analytics, and standard SOPs, all in one place. That makes my job easier and helps me do it better. Review collected by and hosted on G2.com.

At the beginning, I had issues because I had to get a confirmation email every time I signed on, and it didn’t always work. Review collected by and hosted on G2.com.

I like the Groups, the Shoutouts, the Polls, and the Guess Who game. The platform is easy to use with AI help and integrations. I like that we can also react and that we have emojis integrated specifically for us. I like the bell notifications and the ability to bookmark posts. It performs well. It's a great ROI and I'm glad that our team onboarded this so seamlessly. Review collected by and hosted on G2.com.

I haven't come across anything I dislike about this platform. Review collected by and hosted on G2.com.

I use Haystack as our internal site for staff to access HR documentation. It’s accessible for our blind or visually impaired staff, so they can get resources without needing to talk to someone. It was super easy to set up, and Haystack’s support reps do weekly calls to help with implementation. Okta paired quite well with it. I also value the groups, which let each department have its own corner and share its own information. Review collected by and hosted on G2.com.

Not a thing I can think of! It's fully customized by the admin! Review collected by and hosted on G2.com.

Haystack is the platform powering our companywide intranet. It keeps our employees connected, informed, and inspired by housing all the information and resources they need. It's groups based, meaning content is curated and targeted for the specific user and equip them with the relevant information they need. I find the user interface inviting and sleek, and it's very user-friendly and intuitive for the most part. Cameron, Meghan, and Alison have been wonderful to work with and extremely supportive. I appreciate that the initial setup was very easy with help from the in-house team and an external consultant that the team recommended. Review collected by and hosted on G2.com.

There are some aspects of Haystack that are a little clunky, like moving subpages, which requires a little extra work than one would expect. I also wish there was an opportunity for multiple employees to collaborate on a page or draft something in ghost mode before pushing live more easily, and that we had access to more robust analytics without having to purchase an add-on for it. Review collected by and hosted on G2.com.

I love that all my information is in one place. Review collected by and hosted on G2.com.

I have not run into any downsides as of yet, besides, every once in awhile signing me out and making me sign back in. Review collected by and hosted on G2.com.

Haystack has been an efficient, effective way for us to organize internal shared company information, while also keeping our employees informed, aware, and engaged. Review collected by and hosted on G2.com.

There isn't much to dislike about Haystack. The UX is intuitive and it integrates well with our other systems. Review collected by and hosted on G2.com.

I love the easy navigation of Haystack along with the user-friendly system. Review collected by and hosted on G2.com.

There isn't much that I found that I don't like about Haystack, the only thing I can think of is that sometimes it's a bit challenging trying to find a post that was more than a few weeks old. Review collected by and hosted on G2.com.