Haystack Features
Information Distribution (7)
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News Feed
Allows information to be distributed via a scrolling news feed.
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Newsletter
Allows information to be distributed via newsletter.
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Notifications
Allows information to be distributed via push notification.
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Email
Allows information to be distributed via email.
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Multi-Channel Sharing
Allows administrators to deliver information through multiple channels at once.
Mass Notifications
Send messages to multiple recipients at the same time
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Engagement (10)
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Employee Generated Content
Able to share pictures, videos or external articles, and users can participate in the communication if authorized
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Confirmation
Allows employees to confirm that they have received or read a piece of content.
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Comments
Allows employees to leave comments on posts within the application.
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Inline Translation
Automatically translates information via machine translation.
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Administrative Access
Allows administrators to set permissions within the application.
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Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.
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Surveys (global & local)
Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.
Mobile Access
Access software remotely via mobile devices
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Live Chat
Ability to chat online in real time
Admin & Reporting Features - Enterprise Social Networking (ESN) (11)
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Content Moderation
Helps administrators ensure content is compliant with company policies by providing tools to monitor and moderate user-generated content.
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Polls & Surveys
Enables users to create and conduct polls and surveys to gather employee feedback and opinions.
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Content Management
Provides cloud-based storage to manage, organize, and store information and documents.
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Analytics & Reporting
Administrators have access to analytics and reporting tools to monitor platform usage, engagement, and impact of ESN on the organization.
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User Management
Enables administrators to create, edit, and deactivate user profiles as well as assign different roles and permissions based on user responsibilities.
Contact Management
Manage, organize, and store contact information
Newsletter Management
Create and update newsletter content to increase engagement
Email Management
Manage, store and organize emails within the system or via third-party apps
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Content & Community Features - Enterprise Social Networking (ESN) (4)
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Gamification
Incorporates gamification elements such as badges, rewards, and leaderboards.
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Community Building
Enables users to create groups or communities for the purpose of connecting on shared interests or goals.
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Knowledge Sharing
Allows users to upload, share, and collaborate on a variety of documents and file types.
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User Generated Content
Allows users to create and share content via posts, comments, and discussion forums.
User Experience & Accessibility - Employee Communications (17)
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Native Mobile Application
Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
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Branded Experience
Provides customizable web platform for colors, fonts, company branding etc.
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Personalized Ux Experience
Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.
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Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc.
Newsletter Management
Create and update newsletter content to increase engagement
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Email Management
Manage, store and organize emails within the system or via third-party apps
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Screensaver Management
Create/control content and visuals for deployment on multiple screensavers
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Document Management
Store, manage, and track all electronic documents in a centralized location
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Task Management
Create, manage and track all task activities and progression
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Workflow Management
Create, design and manage workflows for repetitive tasks
File Management
Create, save, and store files
Content Distribution - Employee Communications (4)
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Newsfeed
Displays application newsfeed content in an engaging and modern manner.
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Newsletter Engine
Allows for reaching employees through the Integrated newsletter builder via email
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Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Additional Features - Employee Communications (4)
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Emergency Notifications
Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
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Analytics
Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
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Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Employee Communications (3)
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Cross-system Integration
Works across multiple software systems or databases
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Natural Language Interaction
Engages in human-like conversation for task delegation
Multi-Language
Manage and support multiple languages
Agentic AI - Enterprise Social Networking (ESN) (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Employee Intranet (3)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Adaptive Learning
Improves performance based on feedback and experience
Personalization
Adjust communications based on previous interactions or personal preferences
Additional Functionality (118)
Event Calendar
A list of events with their respective dates
Live Streaming
Live stream to multiple devices simultaneously
Digital Signage
Digital displays use technologies such as LCD, LED, projection and e-paper
Chat/Messaging
Communicate using direct chat or messages within the system
Employee Directory
Access names, contact information, and roles of employees in a centralized repository
Single Sign On
Allow users to access multiple services after entering their login credentials once
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Customizable Branding
Add customized logos and colors to align with company branding
Employee Communities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Audio/Video Messaging
Record and send audio and/or video files by online message or chat
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Quizzes
Brief assessments used to measure knowledge and skills
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduled Messaging
Send individual or bulk text messages at predetermined times
Read Receipts
Ability to see if recipient has viewed/opened the message
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Space Reservation
Manage the reservation of workspaces
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Real-Time Updates
Receive system updates as soon as any changes are made
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Document Storage
Store and organize documents in a centralized system
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Employee Photos
Store photos of employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Mobile Alerts
Notifications via mobile devices
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Event Calendar
A list of events with their respective dates
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Document Storage
Store and organize documents in a centralized system
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Real-Time Updates
Receive system updates as soon as any changes are made
Data Import/Export
Import and export data to and from software applications
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Employee Photos
Store photos of employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Mobile Alerts
Notifications via mobile devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity/News Feed
Continuous profile-based stream of news and activity
Employee Communities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Employee Portal
Online portal where employees can access and track their own information
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Multi-Language
Manage and support multiple languages
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Wiki
An informational database that allows users to add, delete, or revise content
Event Calendar
A list of events with their respective dates
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Single Sign On
Allow users to access multiple services after entering their login credentials once
File Management
Create, save, and store files
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Org Chart Creation
Create and design org charts that include an organization's structure information, contact information, illustrations, and more
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Blogs
Allows users to publish blogs on social site
Policy Management
Create, manage, and track policies and procedures within an organization
API
Application programming interface that allows for integration with other systems/databases
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Content Library
Centralized repository to store content and assets
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Private Network
Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Chat/Messaging
Communicate using direct chat or messages within the system
Document Storage
Store and organize documents in a centralized system
Mobile Access
Access software remotely via mobile devices
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Commenting/Notes
Leave comments and notes on documents for others to view
Customizable Forms
Customize contracts and forms to collect specific information
Document Management
Store, manage, and track all electronic documents in a centralized location
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