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Compare Growave and Smile.io 
Featured Products
At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (92.4% of reviews)
Entry-Level Pricing
Free Per Month
Free
Growave
Star Rating
(16)4.6 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Learn more about GrowaveSmile.io
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smile.io excels in user satisfaction, boasting a significantly higher overall score compared to Growave. Users appreciate its seamless integration with Shopify, making it easy to launch loyalty programs without extensive development work.
- According to verified reviews, Smile.io has a much larger volume of feedback, with 391 reviews compared to Growave's 16. This suggests that users have a more reliable and comprehensive understanding of Smile.io's capabilities and performance.
- Users say that Smile.io's onboarding process is particularly praised for its simplicity, allowing businesses to quickly set up and manage their loyalty programs. In contrast, while Growave is noted for its intuitive interface, it lacks the same level of user engagement and feedback.
- Reviewers mention that Smile.io makes it incredibly easy for customers to earn and redeem points, which has led to improved engagement and sales growth. Growave, while also user-friendly, is seen as more of a multi-functional tool that combines several features, which may dilute its focus on loyalty programs.
- Users highlight the quality of support provided by Smile.io, with many noting the responsiveness and helpfulness of the support team. Growave also receives positive remarks for its support, but the volume of recent reviews for Smile.io indicates a more consistent experience across a larger user base.
- According to recent feedback, both platforms are easy to use, but Smile.io edges out with a slightly higher score in ease of setup. Users appreciate how quickly they can implement and start benefiting from Smile.io's features, while Growave's setup process, although manageable, is perceived as slightly more complex.
Pricing
Entry-Level Pricing
Smile.io
Free
Free
Up to 200 monthly orders
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards
Free Trial
Growave
Free Trial is available
Smile.io
No trial information availableRatings
Meets Requirements
9.7
11
8.7
386
Ease of Use
9.2
11
9.1
391
Ease of Setup
8.7
9
9.2
374
Ease of Admin
9.3
7
9.2
272
Quality of Support
9.2
11
9.5
364
Has the product been a good partner in doing business?
9.0
7
9.3
266
Product Direction (% positive)
8.8
10
9.1
381
Features by Category
Visitor Behavior
9.7
5
Not enough data
8.3
6
Not enough data
7.3
5
Not enough data
Templates
7.7
5
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Multichannel
8.9
6
Not enough data
7.7
8
Not enough data
9.3
7
Not enough data
Administration
7.7
5
Not enough data
8.8
8
Not enough data
7.6
7
Not enough data
8.3
8
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Loyalty Experience
Not enough data
9.0
354
Not enough data
8.9
353
Not enough data
8.4
345
Not enough data
8.0
342
Not enough data
6.9
336
Not enough data
6.7
330
Loyalty Platform
Not enough data
7.9
340
Not enough data
8.1
337
Not enough data
8.1
336
Not enough data
7.6
327
Not enough data
8.4
336
Agentic AI - Loyalty Management
Not enough data
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
122
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Growave and Smile.io are categorized as Loyalty Management and Customer Advocacy
Unique Categories
Growave is categorized as Review Management, Social Commerce Platforms, and E-Commerce Personalization
Smile.io has no unique categories
Reviews
Reviewers' Company Size
Growave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.3%
Apparel & Fashion
25.0%
Health, Wellness and Fitness
12.5%
Cosmetics
12.5%
Furniture
6.3%
Other
12.5%
Retail
35.1%
Apparel & Fashion
12.2%
Consumer Goods
8.7%
Cosmetics
7.9%
Food & Beverages
7.6%
Other
28.5%
Discussions
Growave has no discussions with answers
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
How does smile app work?
1 Comment
Official Response from Smile.io
The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your...Read more
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