--- title: Grade.us Reviews meta_title: 'Grade.us Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 143 reviews by the users' company size, role or industry to find out how Grade.us works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 143 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Grade.us Reviews **Vendor:** GatherUp **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 143 ## About Grade.us What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on the sites that matter; (2) recover customers and respond to negative reviews; (3) monitor customer reviews across scores of third-party review sites; and (4) market reviews to reach a broader audience with SEO-friendly web and social media content. We support - Complete automation of your review generation and monitoring efforts - Scheduled client or staff reporting - Streaming your reviews to your website and social media profiles via a simple copy/paste widget or Wordpress plugin. You can manage hundreds of clients or locations in a single dashboard, get click and conversion data to demonstrate ROI, optimize your email campaigns, and more. Grade.us is also marketer-centric. We give marketers and agencies total flexibility to deliver services white-labeled under your brand. (Note: Language support is only for landing pages) ## Grade.us Reviews ### 1. Ease of getting reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Barb H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Grade.us?** Takes the hassle out of sending customers requests for reviews. **What do you dislike about Grade.us?** I don't have any dislikes about Grade.us **What problems is Grade.us solving and how is that benefiting you?** Helping to keep our Google reviews up with competitors ### 2. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2021 **What do you like best about Grade.us?** Ease of setting up a business and linking to review sites. **What do you dislike about Grade.us?** No way to do a new scan for business listings once a business is set up. Have to set up new links manually. **Recommendations to others considering Grade.us:** If you're looking for an easy to set up platform to gather reviews, this may fit the bill. **What problems is Grade.us solving and how is that benefiting you?** Making it easy for customers to leave a review. Increases odds that a review will actually be completed by a customer. ### 3. I had an ongoing issue with exporting in the customer feedback section took a long time to resolve **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2021 **What do you like best about Grade.us?** The system is easy to use and works as promised. **What do you dislike about Grade.us?** Exporting reports in customer feedback shoudl be able to filter **What problems is Grade.us solving and how is that benefiting you?** We have been able to proactively request reviews from our customers. ### 4. Enables Growth For My Agency **Rating:** 5.0/5.0 stars **Reviewed by:** Matt R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2021 **What do you like best about Grade.us?** Grade.us has a great support team that is available to help you out with any issues you may have. We use Grade.us to grow our agency's offering and grow our clients reviews and online reputation. They have always been there to support my agency and my team. They come out with new features, updates, and reporting that helps our business stay ahead of the market. **What do you dislike about Grade.us?** There is not much I dislike about Grade.us. There is a bit of restriction on email customization for review requests. However, this may be an area that they do have customization features that haven't been shown to my agency yet. **Recommendations to others considering Grade.us:** I would advise you to explore the other products that compete with Grade.us. I think you will see that Grade.us has all the features you need for your online review reputation for your business or agency clients. **What problems is Grade.us solving and how is that benefiting you?** We are solving the issues for our clients around online review reputation and SEO growth. **Official Response from Garrett Sussman:** > Thanks for this awesome review, Matt. Rock that marketing agency power! I'll definitely let the team know that you appreciate the support. As a fellow SEO geek, I love that you're complimenting your SEO services with review management for clients. I think they go hand in hand. As for the email customization, definitely reach out to our team and we can walk through any customizations that might be missing for you. We got your back! Let us know how else we can help and keep on keeping on with your clients and their reputations. ### 5. Excellent Company. Incredible support. Ongoing development. **Rating:** 5.0/5.0 stars **Reviewed by:** Craig M. | Internet & Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Grade.us?** Hands down, the support. Anytime I need something, have a silly question, or just need clarification they are all over it. I never wait more than 10 minutes for a response. The platform itself is great and serves the needs of over 1000 clients we have on it. I also like that there are ongoing improvements and not staying static. **What do you dislike about Grade.us?** I wish there was a mobile app for users of the platform. Other than that, I like the simplicity of the system. There have been issues of late when it comes to adding SMS numbers in large cities, which causes issues with the clients. **Recommendations to others considering Grade.us:** What are you waiting for? Do it. **What problems is Grade.us solving and how is that benefiting you?** We are improving the reputation of our Agency clients as well over 1000 coaching students who are improving their own agencies. Grade Us allows us to offer a critical service at an aggressive price point that is obtainable by any small business. **Official Response from Garrett Sussman:** > Thanks for this fantastic review, Craig. I shared your kind words with the support team and they really valued your appreciation! I love that you're working with your students to improve their agencies. Since many of our customers are agencies and we are definitely aligned with your goals and are excited to roll out a few features in the near future that are going to knock your socks off, help you find more prospects, and make your existing clients even happier. If you ever want to chat about reputation management, shoot me a message. I geek out over the stuff. Garrett ### 6. Great technology for customer feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Leah D. | Entrepreneur, 2016 Cohort; Next 36 Ambassador, 2020, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Grade.us?** It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites that we use like Yelp, Google+, and FourSquare. **What do you dislike about Grade.us?** It would be helpful to have more real-time support available to troubleshoot issues. **What problems is Grade.us solving and how is that benefiting you?** Soliciting and managing customer feedback **Official Response from Garrett Sussman:** > Thank you for this wonderful review, Leah! It's great to hear that you're getting full use of the funnel and tracking the performance in your reporting. I'll let the support team know that you appreciate them. ### 7. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Grade.us?** I like the fact that my clients reviews will post automatically to their website and flash on the screen when visitors are viewing their site. **What do you dislike about Grade.us?** I don't really dislike anything, sometimes going from active to inactive to send a second review request gets me confused. **Recommendations to others considering Grade.us:** It is a great tool to get reviews and share reviews on clients websites. **What problems is Grade.us solving and how is that benefiting you?** Solving my clients need to increase their reviews. Reviews are very important to business owners and to potential customers and can increase their sales. **Official Response from Garrett Sussman:** > Thanks for the amazing review, Brenda! I'll let the team know that you appreciate their help. I love that you're helping your clients with online reviews. Since we specialize in helping marketing agencies offer reputation management, I hope that the reseller resources have been valuable to you. You're obviously doing a great job educating your clients on the value of review management. ### 8. A solid, feature rich platform backed by the best support person I know **Rating:** 4.0/5.0 stars **Reviewed by:** Hammer H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about Grade.us?** As a user of a previous system (Reputation Loop) my account was moved to Grade.Us after Reputation Loop was purchased. Although the migration was a bit rocky, I like the ability to fully customize the review experience for my members. As an agency, we need flexibility in how we help our own clients generate reviews. The software provides multiple review stream widgets, as well as customizable email and text campaigns. However, what keeps me with Grade.Us is our support contact, Valerie. Val was our support contact at Reputation Loop, and moved to Grade.Us to support us here. Val is by far the best customer support person I've ever dealt with, going above and beyond to help us get the most out of the system and to help us work through the bugs and issues that pop up with any software. Val is tireless in her quest to make us happy and help us provide the best support to our own members. A software product is nothing without support, and Val helps to offset any other failings we find with the platform. **What do you dislike about Grade.us?** There are a few issues I dislike, but not anything that would stop me from using the software. I would like some new features, and like many users I would always like bugs to be fixed faster, but overall I'm a happy user. **What problems is Grade.us solving and how is that benefiting you?** Grade.Us is part of an overall online reputation management service we provide, and has helped us to collect and display reviews for hundreds of our members. ### 9. Grade.us for Enterprise **Rating:** 4.0/5.0 stars **Reviewed by:** ashley f. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Grade.us?** the ability to manage all accounts from on log in, can provide user's magic links instead of giving full access to profiles, the ability to enable API keys for websites. **What do you dislike about Grade.us?** There are limited customization options when it comes to having multiple profiles under one account. **What problems is Grade.us solving and how is that benefiting you?** We have solved the issue of users struggling to gather customer reviews, and users have realized the benefit of utilizing one platform to manage all of their reviews. **Official Response from Garrett Sussman:** > Thanks Ashley! Those magic links are really helpful for enterprises to include their employees in the review management process. Ultimately, we're happy to hear that Grade.us has helped you remove the friction of getting customers to leave reviews. If you want to let us know how we can improve customizing your multi-location profiles, let's connect! ### 10. Everything an agency needs in an online reviews platform **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | Agency Founder | Chief Dynamic Officer | Marketing Strategist , Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2020 **What do you like best about Grade.us?** Very easy to use and set up new clients. The onboarding process is less than 10 minutes per client. And the customer support has been great. The few times I've had questions/issues they team has been quick to respond and resolve everything. You can easily embed the code into websites and also set up email drip campaigns to ask for feedback from recent customer/patients. **What do you dislike about Grade.us?** There is honestly nothing about Grade.us I dislike. I've been using it for years and it's a great solution for our needs. The pricing is very fair and it's easy to set up and use with our clients. I wish all of our agency software tool platforms were this well designed and managed. **Recommendations to others considering Grade.us:** Give Grade.us a serious look if you're responsible for managing multiple clients/accounts. **What problems is Grade.us solving and how is that benefiting you?** Every business online today needs to be aware of online reviews. Grade.us allows us to easily manage/track reviews as they are posted but even more importantly, helps us help our clients proactively solicit feedback (and reviews). This information has been valuable for many to improve operational issues - in addition to adding to the number of positive reviews posted. ## Grade.us Discussions - [What are performance reports?](https://www.g2.com/discussions/what-are-performance-reports) - 1 comment, 1 upvote - [View Grade.us pricing details and edition comparison](https://www.g2.com/products/grade-us/reviews/grade-us-review-159669?section=pricing&secure%5Bexpires_at%5D=2026-07-12+15%3A03%3A25+-0500&secure%5Bsession_id%5D=bed2976d-44e5-45b6-9d51-1ab97ee1408b&secure%5Btoken%5D=8f5b1a945e04911b1cc5db7c824216f92ebe5d223e5ea00235004fae67cd14a8&format=llm_user) ## Grade.us Integrations - [ChatGPT in Google Sheets](https://www.g2.com/products/chatgpt-in-google-sheets/reviews) ## Grade.us Features **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **In-House Management** - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Grade.us Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,021 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,024 reviews) - [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) - 4.6/5.0 (160 reviews)