Compare Grade.us and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (84.6% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Contact Us Per Month
Grade.us
Star Rating
(144)4.6 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansPodium
Star Rating
(2,094)4.6 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Grade.us excels in simplifying the process of requesting customer reviews, with users highlighting its ability to "take the hassle out of sending customers requests for reviews." This feature is particularly beneficial for small businesses looking to enhance their online reputation.
- Users say that Podium stands out for its comprehensive customer communication capabilities, integrating text messages, reviews, and customer interactions into one platform. This all-in-one approach saves time and allows for quick responses, making it a favorite among businesses that prioritize customer engagement.
- Reviewers mention that Grade.us offers a straightforward setup process, with many users appreciating the ease of linking their business to various review sites. This user-friendly onboarding experience is a significant advantage for those who may not be tech-savvy.
- According to verified reviews, Podium's text messaging feature is a game-changer, allowing businesses to reach customers quickly and efficiently. Users love how this functionality facilitates immediate communication, which is crucial for maintaining customer satisfaction.
- G2 reviewers highlight that while Grade.us has a smaller user base, it still maintains a solid star rating, indicating a loyal customer segment that values its specific features. However, the lack of recent reviews may suggest a need for more active user engagement and feedback.
- Users express that Podium's ability to consolidate messages from various channels enhances its effectiveness in managing customer feedback. This feature not only helps businesses maintain a positive reputation but also streamlines the process of responding to client inquiries, making it a robust tool for customer relationship management.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Grade.us
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.0
126
9.1
1,753
Ease of Use
8.9
124
9.3
1,772
Ease of Setup
8.8
107
9.1
1,100
Ease of Admin
8.9
107
9.3
901
Quality of Support
9.1
121
9.0
1,630
Has the product been a good partner in doing business?
9.3
107
9.2
919
Product Direction (% positive)
8.6
123
8.9
1,736
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
40
Not enough data
8.7
41
Interaction
Not enough data
8.0
42
Not enough data
8.2
41
Not enough data
8.3
41
Not enough data
8.3
41
Not enough data
8.3
40
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.1
41
Not enough data
7.8
42
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
42
Not enough data
7.9
42
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
42
Not enough data
8.5
41
Not enough data
8.5
40
Agentic AI - AI Chatbots
Not enough data
5.4
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.1
9
Not enough data
6.7
9
Not enough data
5.9
9
Not enough data
6.9
9
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Not enough data
7.7
208
Not enough data
9.1
223
Not enough data
Feature Not Available
Channels
Not enough data
7.9
211
Not enough data
8.6
221
Not enough data
9.3
239
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
223
Not enough data
8.3
222
Not enough data
8.5
223
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
66
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
64
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
230
|
Verified
Not enough data
9.3
243
|
Verified
Not enough data
8.4
187
Not enough data
8.6
240
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
SMS Platform
Not enough data
8.5
223
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
202
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
327
Not enough data
8.1
324
Not enough data
Feature Not Available
Design
Not enough data
8.3
340
Not enough data
Feature Not Available
Not enough data
8.5
376
Not enough data
8.4
367
Not enough data
8.6
339
Generative AI
Not enough data
7.5
237
Not enough data
7.5
232
Responses
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
8.8
15
Automation - AI Agents
Not enough data
8.7
17
Not enough data
8.8
19
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
9.0
18
Platform
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
9.0
15
Autonomy - AI Agents
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.6
16
Not enough data
7.9
15
Generative AI
Not enough data
8.5
16
Not enough data
8.6
15
Responses
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
297
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
182
Support Automation
Not enough data
8.5
258
Not enough data
8.3
166
Not enough data
8.7
169
Not enough data
8.1
174
Generative AI
Not enough data
7.5
153
Not enough data
7.5
155
Generative AI
Not enough data
7.7
246
Not enough data
7.5
244
Not enough data
Feature Not Available
Communication
Not enough data
9.2
699
|
Verified
Not enough data
9.0
725
|
Verified
Not enough data
8.1
509
Not enough data
9.0
665
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
627
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
598
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
8.3
26
|
Verified
9.1
633
|
Verified
Feature Not Available
8.4
519
8.7
23
|
Verified
8.5
561
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.5
23
|
Verified
8.4
526
|
Verified
7.9
31
|
Verified
8.9
652
|
Verified
Media Monitoring
7.8
20
|
Verified
8.5
519
Not enough data
7.3
202
7.5
17
8.3
513
In-House Management
Feature Not Available
8.6
504
7.5
16
|
Verified
8.6
504
|
Verified
Generative AI
Not enough data
7.5
139
Agentic AI - Online Reputation Management
Not enough data
5.1
12
Not enough data
5.3
12
Not enough data
5.8
12
Not enough data
5.3
12
Not enough data
5.6
12
Not enough data
5.6
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and Podium are categorized as Online Reputation Management
Unique Categories
Grade.us has no unique categories
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
43.9%
Internet
9.8%
Construction
3.8%
Automotive
3.0%
Real Estate
3.0%
Other
36.4%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
Is podium a CRM?
2 Comments
GY
No, podium is not a CRM. I would call it an online reputation management platform. It helps get and manage, google reviews along with unifying customer...Read more
What does the company podium do?
2 Comments
MB
Provides an expensive platform small business owners can use to solicit customer reviews on Google maps. Read more
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