Introducing G2.ai, the future of software buying.Try now
Compare Grade.us and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (85.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Contact Us Per Month
Grade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansPodium
Star Rating
(2,050)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in consolidating customer communications, pulling messages from various platforms like Google Business Profile and SMS into a single feed. This feature significantly enhances user experience by simplifying communication management, which is a standout compared to Grade.us.
- Users say that Grade.us effectively simplifies the process of requesting reviews from customers, with features like email and text message invitations that are easy to use. This ease of use is particularly beneficial for small businesses looking to streamline their review collection process.
- Reviewers mention that Podium's Text-to-Pay feature is a game changer, allowing customers to make payments directly through text messages. This functionality not only improves customer convenience but also integrates seamlessly with their reputation management tools, making it a strong choice for businesses focused on customer engagement.
- According to verified reviews, Grade.us is praised for its straightforward setup process, making it easy for users to link their business to various review sites. However, it lacks the extensive feature set that Podium offers, which may limit its appeal for businesses seeking a more comprehensive solution.
- Users highlight that Podium's user interface is clear and intuitive, making it easy to navigate and manage reviews and messaging. This user-friendly design is a significant advantage over Grade.us, which, while effective, does not receive the same level of praise for its interface.
- G2 reviewers indicate that while both platforms have similar star ratings, Podium's higher G2 Score reflects greater overall satisfaction and a more robust feature set, as evidenced by its extensive number of reviews and recent positive feedback highlighting its effectiveness in reputation management.
Pricing
Entry-Level Pricing
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
Grade.us
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.0
125
9.1
1,727
Ease of Use
8.9
123
9.3
1,746
Ease of Setup
8.7
106
9.1
1,079
Ease of Admin
8.9
106
9.3
881
Quality of Support
9.1
120
9.0
1,605
Has the product been a good partner in doing business?
9.3
106
9.2
898
Product Direction (% positive)
8.6
122
9.0
1,713
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Channels
Not enough data
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
152
Not enough data
8.4
154
Not enough data
8.5
221
Not enough data
8.3
221
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
228
|
Verified
Not enough data
9.3
238
|
Verified
Not enough data
8.4
186
Not enough data
8.6
237
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
214
|
Verified
Not enough data
8.5
232
|
Verified
Not enough data
8.5
216
|
Verified
SMS Platform
Not enough data
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
322
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
337
Not enough data
Feature Not Available
Not enough data
8.5
372
Not enough data
8.4
363
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.6
14
Not enough data
8.7
17
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Platform
Not enough data
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
Responses
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
8.3
26
|
Verified
9.1
628
|
Verified
Feature Not Available
8.4
518
8.6
22
|
Verified
8.5
558
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.5
23
|
Verified
8.4
523
|
Verified
7.8
30
|
Verified
8.9
646
|
Verified
Media Monitoring
7.8
20
|
Verified
8.5
517
Not enough data
7.3
198
7.5
17
8.3
510
In-House Management
Feature Not Available
8.6
503
7.5
16
|
Verified
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grade.us and Podium are categorized as Online Reputation Management
Unique Categories
Grade.us has no unique categories
Reviews
Reviewers' Company Size
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Real Estate
3.1%
Automotive
3.1%
Other
35.9%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Discussions
What are performance reports?
1 Comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
