Gong Pricing Overview

- Being able to review my own recordings and transcripts to recall things I've forgotten

- Making it so that prospects don't have to write as detailed notes

- Prospects can send recordings and transcripts to those then couldn't make a call

- The stats Review collected by and hosted on G2.com.

Some clients might not love being recorded Review collected by and hosted on G2.com.

I really appreciate the seamless integration Gong has with Zoom, which allows for automatic uploads of calls. This feature streamlines my workflow, making it much easier to manage recordings. I find it convenient that after setting up with a special email during the interview setup in Rally, all recordings are managed efficiently. The ease of finding specific calls and analyzing them after the fact is another significant benefit for me. Additionally, I value the snip tool that Gong offers, enabling me to pull clips from calls effectively. These clips can be shared with my team, included in presentations, or sent to support for issue resolution, which enhances collaboration and communication. Overall, Gong’s functionality greatly aids in organizing, analyzing, and sharing critical data from user interviews. Review collected by and hosted on G2.com.

I am sometimes frustrated with Gong because the calls don't get automatically labeled or sorted correctly. This requires me to go through each call individually and add them to folders to improve findability. Additionally, Gong feels very sales-centric, which doesn't align with my focus on usability and research. I wish more tools were available that catered specifically to my needs. Review collected by and hosted on G2.com.