Last updated on Jul 27, 2026
Gong does not offer a free trial. Information about Gong pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Gong must be conducted with the seller.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Averages based on real user reviews.
Data powered by BetterCloud.
No. According to G2 data, Gong does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.
Based on G2 reviewer demographics, Gong's pricing is best suited for mid-market sales organizations with 51 to 1,000 employees, particularly in computer software, information technology, and marketing and advertising. G2 reviewers from these segments report the strongest return on investment, citing coaching efficiency, deal visibility, and onboarding acceleration as primary drivers. Enterprise teams also find strong value, especially for pipeline forecasting and cross-functional intelligence sharing. G2 reviews consistently indicate that small businesses and early-stage startups struggle to justify Gong's cost, with several reviewers explicitly recommending lighter alternatives for teams under 20 seats or those without dedicated revenue operations support.
Gong does not offer a free tier or a publicly listed free trial based on G2 pricing data. Gong's pricing is structured around custom enterprise quotes, meaning all access is paid and negotiated based on team size and required modules. G2 reviewers note that advanced capabilities such as Gong Forecast, Gong Engage, and AI-driven pipeline analytics come at additional cost beyond the core conversation intelligence license. Several G2 users flag that key features are locked behind separate paid tiers, and the license structure limits access for non-recording roles like product marketing or solutions teams, creating friction for organizations seeking broad cross-functional adoption.
Gong is widely regarded as a premium investment that delivers measurable returns, though cost is the single most cited concern across G2 reviews. Reviewers consistently rate Gong highly while simultaneously flagging its price as a barrier, particularly for smaller teams. G2 reviewers note that the AI-driven call intelligence, automated transcription, deal visibility, and coaching capabilities justify the expense for mid-market and enterprise sales organizations. However, several G2 users mention that competitors like Attention and 11x.ai offer comparable core features at lower price points, and at least one reviewer switched away citing stagnant product development relative to cost. Teams that fully adopt Gong's feature set consistently report strong ROI.
AI, loving all the features about the ai implementation, recognizing and transcribing is the best Review collected by and hosted on G2.com.
Probably price, because there are other apps that can solve the same issues but a lower prices Review collected by and hosted on G2.com.
I like the text messaging interface on Gong. It's sleek, includes emojis, and the rich functionality makes it quicker and easier to use. This feature generates more replies from prospects and creates goodwill, something that SalesLoft did not have. Review collected by and hosted on G2.com.
The experience with Gong has been disappointing because their sales team promised functionality, specifically a voicemail drop feature, that wasn't included in the package. As an account executive, this feature is really important for driving callbacks and opportunities. It's frustrating that they didn't include it despite promising it, which really erodes trust. There's also some slight bugginess with the calling feature, and I find SalesLoft and Outreach to be superior in this respect. Their team has been slow in resolving this issue, and it's been two weeks without a solution, which is a major red flag. I'm disappointed with this lack of essential features and the lack of honesty from their account management team about what was included in the package. Review collected by and hosted on G2.com.
