--- title: Glean Reviews meta\_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 335 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 335 scale: '5' date\_modified: '2026-08-31' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Glean Reviews & Product Details Visit Website Glean is the Work AI platform that connects and understands your company’s data so every employee can find answers, generate content, and automate work with AI. Built around Search, Assistant, and Agents, Glean delivers trusted, personalized AI grounded in your company’s knowledge. With 275+ out-of-the-box connectors, real-time permissions, and enterprise-grade security and governance, Glean helps teams work faster and turn knowledge into action. Glean: Work AI that Works. * * * Product Website Glean Seller [Glean Technologies](https://www.g2.com/sellers/glean-technologies-db5ca3dc-c8a9-4900-9065-0c1ab979908a) Discussions [Glean Community](https://www.g2.com/products/glean-technologies-glean/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One (All-in-One products consolidate features across multiple business functions into a single unified platform, serving a broad range of workflows within one tool.) Overview by Hadassah Gleeson ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Used by Samsara and 2 others ##### Featured Companies [ ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Samsara](https://www.g2.com/products/samsara/reviews)[ ![Confluent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Confluent") Confluent](https://www.g2.com/products/confluent/reviews)[ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) Beta Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/glean-technologies-glean/pricing) ## Glean Integrations (34) What do users say about integrations? Verified by Glean [Show More Integrations](https://www.g2.com/products/glean-technologies-glean/integrations) DL David L. Enterprise (\> 1000 emp.) 8/26/2026 "Glean’s Context Truly Sets It Apart" 5/5 What do you like best about Glean? Glean’s context awareness sets it apart from the other enterprise AI tools we use internally. It’s also the most token-efficient option we have for helping our internal customers get their work done. On top of that, I really appreciate that we can implement new features ourselves, directly, without needing professional services. Review collected by and hosted on G2.com. What do you dislike about Glean? There isn’t much I dislike about the technology. If I had to point to one area for improvement, it would be the maturity of some of the sharing options for Glean native artifacts. There have been times when we’ve wanted to share items with a group that already exists in Glean, but we haven’t been able to. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? We use Glean to support our internal HR processes and as our intranet. Our Ask People team agent is built in Glean, and our customers can interact with it either in Glean or in Slack. It serves as our Tier 0 support by deflecting frequently asked questions that Glean can answer, rather than routing them to an agent. This frees up the team to focus on more complex issues and eliminates a lot of non-value-add work. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Shivang M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivang M.") SM Shivang M. Operational Engineer Senior Information Technology and Services Enterprise (\> 1000 emp.) 8/26/2026 "A Simple and Effective Way to Find Information Across the Organization" 4.5/5 What do you like best about Glean? I like that Glean has a clean, intuitive interface and makes it easy to find information without jumping between different tools. The integrations are a big plus because it brings information from multiple systems into one place. It’s also quick and reliable in day-to-day use, and the time saved searching for information makes the ROI pretty clear. The onboarding was straightforward, which helped me start getting value from it quickly, and the AI-powered answers make it much easier to get to the information I actually need. Review collected by and hosted on G2.com. What do you dislike about Glean? The main thing I’d improve is the consistency of search results, especially when looking for very specific or less common information. Some integrations can also take a little time to get fully set up and configured. From a pricing/ROI perspective, it can be harder to justify for smaller teams, so the value is much more noticeable at a larger scale. Onboarding is fairly smooth, but better guidance around advanced features would make the experience even better. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean mainly solves the problem of information being scattered across different tools and systems. Instead of spending time searching through documents, emails, and multiple applications, I can find what I need much faster in one place. The integrations make it especially useful in day-to-day work, and the overall performance is good. It saves time, improves productivity, and makes the ROI easier to see, especially for teams that deal with a lot of internal information. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) PJ Preetam J. Senior Software Engineer Mid-Market (51-1000 emp.) 5/19/2026 "Streamlines Document Search and Boosts Productivity" 5/5 What do you like best about Glean? I like that Glean can access a multitude of resources at different places and find the exact information I'm looking for, which would usually take a lot of time. Glean cuts my search time by more than 90% compared to individually searching every document line by line. I've also found it excellent for creating wireframes or mockups for websites as it can easily access information using Jira. Additionally, Glean supports voice and chat functionality, making it easy to find what we're looking for. Review collected by and hosted on G2.com. What do you dislike about Glean? I feel Glean is limited by the information it can access. For example, my teammates have access to their GitHub, which provides them better knowledge, but it doesn't provide the same for me as it asks for my individual login. I think it should be able to answer API-related questions using information from GitHub, even though I don't have direct access. I often get stuck because I can't find the data size of attributes to set variable lengths, as this information wasn't available in the resources I had with my personal login. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I use Glean to access resources at different places, cutting my search time by more than 90%. It helps find specific information efficiently and creates wireframes using Jira data. Review collected by and hosted on G2.com. Show More 8/25/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Igor S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Igor S.") IS Igor S. Manager, Implementation Enterprise (\> 1000 emp.) 8/19/2026 "Glean Makes Finding Answers Fast Across My Tech Stack" 5/5 What do you like best about Glean? I love Glean’s ability to work with my current tech stack at work and help me quickly pinpoint what I’m looking for. It also gives me helpful context around a question, or anything related to the question I’m asking, across all the integrated systems. Review collected by and hosted on G2.com. What do you dislike about Glean? The main challenge I run into is when there isn’t a native integration with a tool I need. That quickly becomes a hurdle, because I have to find a workaround to connect the tool so my teams can be fully successful. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean helps me tackle tedious tasks that would normally take me hours to finish. Rather than spending a lot of time reading through Slack messages, emails, or other information and data across different tools, I can quickly synthesize the key data points related to whatever topic or question I’m working on. This has been a huge benefit for me, because it’s reduced my searching time from hours down to just a few minutes. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) MK Merced K. Enterprise (\> 1000 emp.) 8/26/2026 "Great Jira Integration, But ServiceNow Change Requests Still Need Manual Work" 3.5/5 What do you like best about Glean? I like the fact that it's integrated with our company data so I can search how certain tools work with our product. What the buzz words used in some meetings mean. I like the fact that it's integrated with Jira and I can create agents to improve my productivity. Review collected by and hosted on G2.com. What do you dislike about Glean? I think there’s still some work that needs to be done. For example, I need to access eCRs (Emergency Change Requests) and CRs (Change Requests) from Service now, but Glean isn’t able to retrieve them. As a result, I have to manually download the list of CRs from Service now and then feed it into Glean to get my questions answered. Because of this, I see limitations to full automation, and when I ask about it, I’m told it’s because I need to code. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Helping me save time and access data easily. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Akhilesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhilesh K.") AK Akhilesh K. Business Analyst Real Estate Small-Business (50 or fewer emp.) 7/14/2026 "Easy-to-Use AI Platform with Great Model Choice and Integrations" 4.5/5 What do you like best about Glean? 1. Wide variety of LLMs/Models to choose from: It has helped us understand how each model responds, which model is suited for which specific task, and how to best make use of the available models 2. The ease of use via desktop app, browser extension, and mobile app has really helped use Integrate Glean into our day-to-day workflow 3. It has become very easy to build agents and like all AI it has reduced barrier to entry in-order to get to working agents which greatly improved our practices. 4. The integrations with native Microsoft app and other applications through MCP has really helped us add on our context and allow systems to talk to each other. Review collected by and hosted on G2.com. What do you dislike about Glean? There’s really nothing I dislike about Glean as a platform; it has consistently been helpful. That said, there are a few nuances with the AI: the responses aren’t always 100% accurate, so they shouldn’t be taken at face value. A few features I’d like to see include added functionality and visibility for super-admins, autonomous web-browsing capabilities, support for more applications, and direct, explicit management of shared or group mailboxes. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Our data lives across a sprawl of specialized systems. Before Glean, getting a complete picture meant logging into each system separately, and answering even routine questions ("what's the current draw status on this loan," "what are competitor storage rates near this property") required someone to manually pull data from the right tool. We struggled with information being siloed across a dozen disconnected platforms, but now we can query all of them through a single AI interface — and critically, Glean's support for custom MCP connectors let us wire in the niche industry systems that don't come with off-the-shelf integrations. We built and connected several of our core systems ourselves, so our team can now ask natural-language questions and get answers that pull live from the actual source systems, rather than hunting through each one. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Luisa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luisa B.") LB Luisa B. Cash Application Specialist Mid-Market (51-1000 emp.) 8/25/2026 "Fast, Context-Aware Search That Finds What You Need Across Workplace Tools" 4.5/5 What do you like best about Glean? What I like best about Glean is how quickly it helps me find information across different workplace tools without having to search each platform separately. The AI-powered search understands the context of my questions and usually surfaces relevant documents, conversations, and resources within seconds. This saves me time, reduces repeated questions, and makes it much easier to find the information I need to complete my work. Glean provides good value for the cost because it reduces the time employees spend searching for information across different tools. The productivity gains are especially noticeable for teams that manage a large volume of documents and internal knowledge. Its value increases as more workplace platforms are connected and employees use it consistently. Review collected by and hosted on G2.com. What do you dislike about Glean? One area that could be improved is the consistency of the search results. Occasionally, Glean surfaces outdated or less relevant documents before the most useful information, especially when similar files exist across multiple platforms. More filtering options and clearer indicators showing when a document was last updated would make it easier to identify the most accurate result quickly. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Before using Glean, finding information often required searching through several tools, documents, and conversations or asking coworkers for help. Glean brings that information together in one searchable place and uses AI to provide relevant, contextual answers. This has reduced the time I spend looking for information, helped me work more independently, and made everyday tasks faster and more efficient. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 Icon 8/27/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Validated Reviewer (Validated through LinkedIn)Source: G2 invite (Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.) (Copy Review URL) TA Teddy A. Enterprise (\> 1000 emp.) 8/26/2026 "All of my work has used glean in some capacity." 5/5 What do you like best about Glean? Connecting to business data sources is pretty simple. The governance model is great an makes my job as an admin easy. Its coverage over multiple data sources is great. The indexing really improves the quality of searching over Key resources. Im so glad you released MCP as soon as we signed up - really helps for getting access to real time information. Review collected by and hosted on G2.com. What do you dislike about Glean? Reliability is the biggest complaint. For a while they were collecting data on time saving but not returning it back to the user - essentially itd be nice for glean admins to also be able to help debug to some extent. For instance we had an issue with not being able to write through a certain field in Salesforce. The error didn't actually name the exact failure mode, and I could've fixed this issue with a little debugging. No one love unexplained or silent failures. Reliability is definitely getting better! Some of the connectors are functionally not very useful. Like the Monday connector - I explicitly chose not to have it on and only use MCP - I know that there's benefits to both and in many cases I leave indexing and MCP on for both use cases per data source for instance - but in this case I explicitly turned it off. Id like better quality control on that so les of the burden is on me to manage expectation and quality control for vendor managed data sources and tools. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? finding information much faster. I use it for backend work to. I rebuilt our feature flag system with better documentation using glean. Before we had 30% coverage of descriptions and feature flag owners. I used glean to go find in the codebase the person who added the last line of code as a backfilled (which is got from jira). I love when there's an implicit (not explicit) link between two data sources and glean can draw that link - that helps me make the flow of information better for our business users. Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) MC Michelle C. Enterprise (\> 1000 emp.) 8/26/2026 "Glean Delivers Thorough Answers and Streamlines Document Creation" 5/5 What do you like best about Glean? Glean does a great job at understanding what I'm asking and asking followup questions where needed to give me a even more thorough response. It's great at helping me create documents and at understanding which connectors to utilize and get the answer I'm looking for. I find that the interface is really clean and easy to understand as well Review collected by and hosted on G2.com. What do you dislike about Glean? I find the platform can be quite slow at times, even when I switch to a different model. Sometimes the quality of the document creation wavers, even when I’m using the same information and the same prompt. When creating new agents with the workflow view, I find it hard to test at times Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean gives me a central place to find company information and the right context. I’ve found that I need to reach out to support less often because I can self-serve more tasks and get answers on my own. It also speeds up my work by providing summaries of projects and information when I need them. Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Ken S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken S.") KS Ken S. Team Lead - Account Management Mid-Market (51-1000 emp.) 8/26/2026 "Interactive and Efficient for Knowledge Lookup" 4.5/5 What do you like best about Glean? I love how interactive Glean is, making it feel like I'm talking to my own company knowledge base internal AI agent. I appreciate how easy it is to use, with a UI that's great and interactive, allowing me to talk to Glean, refine my message, or ask for results. It saves me time because I can validate information quickly before going to my team and it allows tribal knowledge to live in a centralized repository. The interactive interactivity is really great as I can refine a search, drill down into specifics, or pivot on the fly, which is very helpful. Glean makes me more productive since I can quickly look something up without relying on someone else's schedule. It's so useful that I can't imagine working at a company without it as a new hire. Being able to quickly interact as the company grows is especially beneficial, and having information at my fingertips is really helpful. Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing I can think of that makes me dislike Glean Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean helps me with knowledge-based lookup and allows tribal knowledge to live in a centralized repository. It saves me time by letting me interactively search through our knowledge base, making me more productive without waiting for others to respond. I am more productive bc of Glean Review collected by and hosted on G2.com. Show More Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/glean-technologies-glean/pricing) Glean Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_55979ca365664a3abc807b93a0ef9e35/coveo.png "Product Avatar Image") Coveo 4.3/5(142) [ Compare Now ](https://www.g2.com/compare/coveo-vs-glean-technologies-glean) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_911354aa9fcdd7280a5bf61aee42fc72/guru.png "Product Avatar Image") Guru 4.7/5(2,322) [ Compare Now ](https://www.g2.com/compare/glean-technologies-glean-vs-guru) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_efc73ea2af3c716b00bb3cd168baa5e4/elastic-observability.png "Product Avatar Image") Elasticsearch 4.3/5(105) [ Compare Now ](https://www.g2.com/compare/elastic-observability-vs-glean-technologies-glean) ##### ##### Glean Features Compatibility Federated Search File Types Global Language Support Search Queries Typo Tolerance Faceted Search Synonyms Functionality Personalization Search Analytics Integrations Agentic AI - Enterprise Search Software Cross-system Integration [ View More Features ](https://www.g2.com/products/glean-technologies-glean/features) ## Top-Rated Alternatives [ ![Guru](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guru") Guru 4.7/5(2,322) ](https://www.g2.com/products/guru/reviews) [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,834) ](https://www.g2.com/products/notion/reviews) [ ![Kore.AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/glean-technologies-glean/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) [AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Enterprise AI Chatbots](https://www.g2.com/categories/enterprise-ai-chatbots) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most cost effective knowledge base solution for entrepreneurs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-knowledge-base-solution-for-entrepreneurs)[What shopping cart software do serious ecommerce brands switch to when they have outgrown a basic plugin and need a more scalable solution?](https://www.g2.com/discussions/what-shopping-cart-software-do-serious-ecommerce-brands-switch-to-when-they-have-outgrown-a-basic-plugin-and-need-a-more-scalable-solution)[What low-code platforms are good for small teams managing complex workflows that keep changing without a dedicated IT person?](https://www.g2.com/discussions/what-low-code-platforms-are-good-for-small-teams-managing-complex-workflows-that-keep-changing-without-a-dedicated-it-person) [What are the best digital mortgage closing solutions for lenders managing hybrid closings without settlement agent friction?](https://www.g2.com/discussions/what-are-the-best-digital-mortgage-closing-solutions-for-lenders-managing-hybrid-closings-without-settlement-agent-friction)[What are the best Wastewater Pipeline Inspection tools that improve workflow efficiency while avoiding platform lock-in?](https://www.g2.com/discussions/what-are-the-best-wastewater-pipeline-inspection-tools-that-improve-workflow-efficiency-while-avoiding-platform-lock-in)[Pros and Cons Details](https://www.g2.com/products/glean-technologies-glean/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)