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Gladly

(1,087)4.7/5

16

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33

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80.0

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# What is Gladly used for? What is Gladly used for? ##### Post Metadata
- Posted at: about 2 years ago - Author title: Pinned by G2 as a common question
# What is Gladly used for? What is Gladly used for? ##### Post Metadata
- Posted at: about 2 years ago - Author title: Pinned by G2 as a common question
# What is the best function of Gladly? This question can help users to understand more about gladly ##### Post Metadata
- Posted at: almost 4 years ago - Author title: Customer Service Representative
- Net upvotes: 1
# Is there any training environment for gladly Is there any training environment for the gladly ##### Post Metadata
- Posted at: almost 4 years ago - Author title: Customer Service Representative
- Net upvotes: 1
# Are you guys going to make this compatible with chromebook? Will this program be available on phones soons android or apple? I wanted to use my chromebook from a work from home job but they stated that this device was not compatible with chromebook. This was the onlu computer that I had at that time and I wa not pleased that I had to purchase a whole other computer because the job that i applied for was not accepting chrombooks at the time and I would not have been able to start the job if I did not have a backup computer or if I didnt go and purchase a computer. Im not sure what other computers you guys are not compatible with but I hope that in the future you guys will be compatible with more devices maybe we can even get to the point where we can do gladly on a celluar devices so that maybe we can take calls on the go. ##### Post Metadata
- Posted at: about 4 years ago - Author title: Customer service Represenative
- Net upvotes: 1
# How do I use gladly as a form of communication? You can use Gladly by sending email, calls, and live chat to respond back to all questions and to reach someone. Glady offers easy access to resolve the concern. The business will be able to keep its integrity and was able to continue on the field. At the same time, the customer will felt the generosity and quick resolution to their concern. ##### Post Metadata
- Posted at: over 4 years ago - Author title: Billing Specialist at Real Clique Credit Repair
- Net upvotes: 1
# Does Thankful integrate with my company’s technologies? Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to completely custom-built tech stacks. To learn how Thankful can integrate with your company’s technologies, set up a consultation with us today ##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1
# What channels does Thankful work with? Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media. ##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1
# How is Thankful different from a chatbot? Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides tailored responses and consistent service. ##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1
# How does Thankful work with my Helpdesk/Ticketing System? Thankful integrates with your existing helpdesk and communicates with your E-commerce engine and business processing tools in order to be able to receive, understand and take action on tickets. ##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1

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Top Contributors in Gladly

1
Tim H.
TH

Tim H.

Head of Marketing

5 pts
2
Ivette B.
IB

Ivette B.

2 pts
3
Kelly V.
KV

Kelly V.

Store Director

1 pt
4
Preston  M.
PM

Preston M.

Customer Service Associate

1 pt
5
Claire J.
CJ

Claire J.

Customer Service Agent

1 pt