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What is the best function of Gladly?
This question can help users to understand more about gladly
Is there any training environment for gladly
Is there any training environment for the gladly
Are you guys going to make this compatible with chromebook? Will this program be available on phones soons android or apple?
I wanted to use my chromebook from a work from home job but they stated that this device was not compatible with chromebook. This was the onlu computer that I had at that time and I wa not pleased that I had to purchase a whole other computer because the job that i applied for was not accepting... Read more
How do I use gladly as a form of communication?
You can use Gladly by sending email, calls, and live chat to respond back to all questions and to reach someone. Glady offers easy access to resolve the concern. The business will be able to keep its integrity and was able to continue on the field. At the same time, the customer will felt the... Read more
G2
Verified User
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Does Thankful integrate with my company’s technologies?
Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to... Read more
G2
Verified User
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What channels does Thankful work with?
Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media.
G2
Verified User
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How is Thankful different from a chatbot?
Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides... Read more
G2
Verified User
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How does Thankful work with my Helpdesk/Ticketing System?
Thankful integrates with your existing helpdesk and communicates with your E-commerce engine and business processing tools in order to be able to receive, understand and take action on tickets.
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