Helpdesk Tool Discussions
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Hi folks — we’re looking into help desk platforms to support a small in-house IT team and could really use your experience here.
There are a lot of tools out there, but what matters most for us is ease of use, speed of ticket resolution, and the ability to scale as we grow. We’ve come... Read more
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common question.
Posted within Gladly
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Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to... Read more
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G2
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common question.
common question.