--- title: Gem Reviews meta_title: 'Gem Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 310 reviews by the users' company size, role or industry to find out how Gem works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 310 scale: '5' date_modified: '2026-10-23' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

Gem Reviews & Product Details

Pricing

Pricing provided by Gem.

Gem for Staffing Agencies

Free Trial

Gem Reviews (310)

Reviews

Gem Reviews (310)

4.7
310 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Gem for its ease of use and streamlined candidate sourcing, which significantly enhances the recruitment process. The platform's intuitive interface and automation features help recruiters manage pipelines efficiently, saving time and improving organization. However, some users note a common learning curve for new users, particularly with advanced features.

Pros & Cons

Generated from real user reviews
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Vignesh R.
VR
Vignesh R.
HR Talent Acquisition
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Gem Recruiting Software"
4/5
What do you like best about Gem?

Its easy to use for recruiting process, Their ATS is very good for sourcing. Review collected by and hosted on G2.com.

What do you dislike about Gem?

interface is Outdated, Some time contact information's like email addresses or phone numbers are inaccurate. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"User friendly efficient system"
4/5
What do you like best about Gem?

The dashboards have a range of options to configure. Scheduling is automated and efficient. We have so much ability to customize without the need to put in a tech support ticket or work with an implementation partner. Review collected by and hosted on G2.com.

What do you dislike about Gem?

Gem is building out a lot of new features. Some complexities in our organization are breaking the system and need R&D to add features into their build. We could really use the ability to have an org chart for the company and multiple career pages. Review collected by and hosted on G2.com.

Justin T.
JT
Justin T.
Recruitment Coordinator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"great app"
5/5
What do you like best about Gem?

Very Ease of Use

Ease of Implementation

Customer Support is great when you have trouble

Frequency of Use is about 3 times a day

Number of Features are a lot

Ease of Integration when switch from what your used to Review collected by and hosted on G2.com.

What do you dislike about Gem?

nothing really it was easy to use i have nothing really bad to say Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Talent Acquisition Partner"
5/5
What do you like best about Gem?

1. Sourcing automation and efficiency. Chrome extension that makes it easy to add candidates.

2. Pipeline analytics and visibility: Detailed tracking of outreach performance and response rates. Very clear visibility into the entire candidate pipeline.

3. Team collaboration features: Shared candidate pools and projects. Ability to see other team members' activities and communications. Review collected by and hosted on G2.com.

What do you dislike about Gem?

1. User interface challenges: The UI can feel clunky and unintuitive in places. Navigation between different features sometimes requires too many clicks

2. Reporting limitations: Some key metrics are difficult to track or require manual calculation. There is not a great visualization tool for reports.

4. Integration problems:

Integration with LinkedIn and Greenhouse isn't always smooth.

5. Email sequence constraints: Email formatting options are basic with limited ability to personalize sequences at scale. Review collected by and hosted on G2.com.

Ashley W.
AW
Ashley W.
Recruiter
Internet
Enterprise (> 1000 emp.)
"User friendly and develop new features quickly"
4.5/5
What do you like best about Gem?

Gem's sourcing and data analytics products are very user friendly - we can get new hires ramped up using them within a day or two, and don't have to lean on an external analytics team to surface important data & metrics. They also are great about taking feedback and making improvements to their product quickly! Review collected by and hosted on G2.com.

What do you dislike about Gem?

Their new AI tooling is pretty expensive - I hope that as it scales the pricing becomes more accessible. Review collected by and hosted on G2.com.

Ian P.
IP
Ian P.
Talent Acquisition
Human Resources
Mid-Market (51-1000 emp.)
"It’s one of the best tools!"
5/5
What do you like best about Gem?

GEM allows companies to easily hire talent from anywhere in the world, it makes the process easier and more efficient Review collected by and hosted on G2.com.

What do you dislike about Gem?

There’s nothing I dislike about GEM, I feel like it’s complete, nothing is missing Review collected by and hosted on G2.com.

Simone B.
SB
Simone B.
​​Research & Sourcing Lead + Sales Recruiter
Mid-Market (51-1000 emp.)
"The wait was worth it, finally a Talent Acquisition CRM that makes our lives easier!"
4.5/5
What do you like best about Gem?

Gem has significantly enhanced our recruiting efficiency and effectiveness. The platform's intuitive interface and comprehensive training resources facilitated a smooth onboarding experience, allowing our team to quickly leverage its functionalities.

The seamless integration with Workday streamlined our workflow, and the pre-built dashboards provide valuable insights into key recruiting metrics, which we can readily share with our executive team for data-driven decision-making. Gem has become an indispensable tool in our daily operations.

Furthermore, their customer support has been exceptional. While our initial Account Manager wasn't the ideal fit, Gem was responsive to our feedback and promptly assigned us a highly experienced Account Executive who has provided outstanding support. Review collected by and hosted on G2.com.

What do you dislike about Gem?

The pricing is high and only makes sense for a mid-size to larger organization. Review collected by and hosted on G2.com.

Lela W.
LW
Lela W.
Technical Recruiter
Mid-Market (51-1000 emp.)
"Great addition to Greenhouse"
5/5
What do you like best about Gem?

Sequences, they are insanely helpful and can make your life so much easier Review collected by and hosted on G2.com.

What do you dislike about Gem?

i wish there was a candidate centric dashboard verus a job centric dashboard Review collected by and hosted on G2.com.

Nithisha T.
NT
Nithisha T.
Human Resources Specialist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"It’s user friendly and I like it."
4.5/5
What do you like best about Gem?

It is Easy to use, user friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Gem?

It should react more quickly and save time. Review collected by and hosted on G2.com.

Shensi D.
SD
Shensi D.
Co-Founder
Small-Business (50 or fewer emp.)
"I love Gem so much"
5/5
What do you like best about Gem?

Gem is probably one of the products that has made the biggest difference for my company. We believe in hiring the best people, and so we source a ton of candidates and try to share with the broader tech community what Merge does. If we had to manually do this, it would be really difficult for us to have scaled to the team we have today.

Gem is also extremely easy to use, and the ability to quickly see what is going on with each project is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Gem?

Nothing tbh -- it has been a great experience for us. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Gem.

Gem for Staffing Agencies

Free Trial

Self-Service for up to 30 FTEs

Starting at $135.00
Per Month

Growth (101-1,000 FTE)

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Gem Features
Reporting
Interoperability
Performance
Dashboard
Cloud
Automation
File Sharing
Sourcing and Candidate Identification
Interview Scheduling
Applicant Tracking