GeekSupport Reviews & Provider Details

Name: GeekSupport
Rating: 5.0 (16 reviews)

From startups to Fortune 500 companies, one aspect they all have in common is the need for quality reliable IT support. GeekSupport provides best-in-class, fully remote, IT Support and Tech Services for startups, small and mid-size companies. We offer comprehensive plans to meet different business needs plus access to our custom software platform to keep your business running optimally and securely.

Seller

GeekSupport

Discussions

GeekSupport Community

Languages Supported

English

Overview by

Joshua Corb

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User Insights

Average based on 16 real user reviews.

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Tracy N.

Director Leadership Development and Organizational Effectiveness

Small-Business (50 or fewer emp.)

7/23/2026

"Phenomenal Support, Feels Like an Extension of Our Team"

5/5

What do you like best about GeekSupport?

From day one, GeekSupport has been phenomenal. They were quick to respond to our emergency issues, demonstrating professionalism, knowledge, and respect. Matt and his team have always been there to help, making it feel like they're an extension of our team. They're great at solving problems and improving our IT solutions and security. GeekSupport has been instrumental in tackling challenges we've faced for many years. Their team-like support and fair pricing structure set them apart, and they've yet to encounter a challenge they're unwilling to solve. Their willingness to improve our internal efficiency and fiscal responsibility is just impressive. Each interaction with them, whether for ongoing IT structure regulation or emergency fixes, has been exceedingly helpful. They managed to solve problems on the fly, and their patience was unwavering, offering the solid backup and service I need. They're truly good people and problem solvers who are willing to partner and work with us. For all these reasons, I am thrilled with GeekSupport and would highly recommend them to others. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

Nothing so far. Review collected by and hosted on G2.com.

Laura B.

Small-Business (50 or fewer emp.)

6/10/2026

"Speedy, Positive Support That Solves Issues Fast"

5/5

What do you like best about GeekSupport?

Most helpful is speedy response and problem solving skills. Love the great attitude as well. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

I don’t have any dislikes. We’ve been using them for a year and haven’t had any real problems. Any minor hiccups are solved right away by Geek Support management. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

If you are a remote team, like us, and prefer on-shore support, I highly recommend Geek Support. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

We’re a small remote consulting firm with 33 employees, and we had a lot of trouble finding an IT group that could truly support us remotely. Too many providers wanted to set up a server in a traditional office environment, which didn’t fit how we work. We also struggled to find an affordable provider that used in-house, on-shore tech support.

After trying another group that didn’t work out, we interviewed five new firms and ultimately selected Geek Support. They’ve been great. Our founders and consultants are very happy with their fast response times, strong IT knowledge, and genuine desire to help. Review collected by and hosted on G2.com.

Bela T.

Small-Business (50 or fewer emp.)

7/16/2026

"Above-and-Beyond Support Every Time"

5/5

What do you like best about GeekSupport?

Reliable, Responsive, and they go above and beyond for us every time we call. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

Honestly, I don't have any complaints. If anything, I'd love to see even more proactive suggestions for improving our systems as technology continues to evolve. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

I'd definitely recommend GeekSupport. They're easy to work with, respond quickly when we need help, and have been a reliable partner for our business. It's reassuring to know we have a team we can count on when technology issues come up. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

GeekSupport takes care of our IT needs so our team can focus on serving our patients. They're quick to respond, help keep our systems running smoothly and securely, and are always there when we need technical support. Review collected by and hosted on G2.com.

Bethany T.

Small-Business (50 or fewer emp.)

3/26/2026

"Reliable IT Support That Feels Like Part of Our Team"

5/5

What do you like best about GeekSupport?

I use Geek Support for IT support and appreciate their help with everything from minor email glitches to major issues like a total email breakdown. They saved our business during a critical time and help us avoid spending extra time on small problems. One of the best things about Geek Support is that they're 100% committed to being a quality extension of our business, truly treating us as part of the same team. It's clear that each team member genuinely cares about helping. They have a vast knowledge of various IT aspects and are always willing to figure it out if they don't know something. Their commitment to customer service is another standout quality. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

nothing Review collected by and hosted on G2.com.

Keith C.

Small-Business (50 or fewer emp.)

1/18/2026

"Very Cost-Effective with Superior Service"

5/5

What do you like best about GeekSupport?

Very cost effective and superior serviece. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

I like it all

Highly recommending thiw organization Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

You'll find the most rsponseive, considerate techicians anywhere. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

We were fortunate to find Geek Support when our previous IT provider unexpectedly stopped servicing us. Geek Support stepped in immediately and provided the reliable, responsive support we needed without interruption.

Geek Support is a well-run organization with clearly established systems and procedures. Their technicians are consistently professional, knowledgeable, patient, and friendly, and they follow through on every request.

Their practical, creative solutions have saved us both time and money. We are extremely pleased with their service and highly recommend Geek Support to any organization seeking dependable IT support.

Keith Cottis, CPA

Homestead House Furniture

Birmingham, Alabama Review collected by and hosted on G2.com.

Cecilia L.

Small-Business (50 or fewer emp.)

4/9/2026

"Feels Like a True Extension of Our Team"

5/5

What do you like best about GeekSupport?

They truly act like team members and work alongside us to help us resolve our issues. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

There are no downsides. We're super happy. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

If you're a small company and need IT support and want to feel very well taken care of, Geek Support is the way to go. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

I can call them at any time to help us with day-to-day issues. They are so friendly and always ready to help no matter what we have going on. Review collected by and hosted on G2.com.

Jerome M.

Chief Executive Officer

Small-Business (50 or fewer emp.)

1/14/2026

"The Right IT Partner for a Growing Team"

5/5

What do you like best about GeekSupport?

What we value most is their ability to scale with us. As our team grows, Geek Support remains proactive, knowledgeable, and efficient, making onboarding and ongoing support seamless. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

At this time, there isn’t anything we dislike. Our experience with Geek Support has been positive, and their team has been responsive and supportive. Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

Highly recommend Geek Support to any growing business. Their team is responsive, knowledgeable, and has been instrumental in supporting our onboarding and day-to-day operations. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

Seamless onboarding of new team members Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/25/2025

"Exceptional Support and a Joy to Work With"

5/5

What do you like best about GeekSupport?

They are always quick to fix any issues, and it's truly a pleasure to work with them. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

Trying to think about that absolutely nothing Review collected by and hosted on G2.com.

Christin D.

Small-Business (50 or fewer emp.)

1/9/2025

"The BEST investment we have made as a company!"

5/5

What do you like best about GeekSupport?

The team at Geek Support! Their knowledge and service is exceptional! When you call them there is no dumb question where they are concerned. They are always courteous, patient and go above and beyond to solve any problem regardless how big or small. Review collected by and hosted on G2.com.

What do you dislike about GeekSupport?

The only downside is that I can not reach them on the weekend, but that is probably a good thing. It forces me to take the weekend and have a healthy work, life balance. :-) Review collected by and hosted on G2.com.

Recommendations to others considering GeekSupport:

For years I tried to wear all of the hats in our company. If you knew me this is laughable. I am not tech savvy at all, but more than others in our company. I was being asked to fix problems that were beyond my scope of expertise, let alone comprehend. So, I did the smartest thing ever and found Geek Support. Matt contacted me immediately and confidently explained their service, the benefit of working with this American-based company and the benefit of working with their highly skilled 4-man team. I was instantly sold and it has been a beautiful relationship ever since. Within days, the team on-boarded our staff members and we were up and running. We call them for the simplest of things to much more complicated issues (complicated to me, lol!). Nevertheless, the Geek Squad is always eager to help us with any situation that arises. Review collected by and hosted on G2.com.

What problems is GeekSupport solving and how is that benefiting you?

They are helping us in many areas, but at the present they are digitally organizing us! As a company we are in need of everything being in one place. So, the Geek Support team is tackling this head on and migrating everything to Sharepoint for us. Exciting times for our company! Review collected by and hosted on G2.com.