# Top 10 Fundamento Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 3 Fundamento is not the only option for Chatbots Software. Explore other competing options and alternatives. Chatbots Software is a widely used technology, and many people are seeking time saving, easily administered software solutions with drip sequences, ai text generation, and analytics. Other important factors to consider when researching alternatives to Fundamento include reliability and ease of use. The best overall Fundamento alternative is Zendesk for Customer Service. Other similar apps like Fundamento are Fin, Talkdesk, Tidio, and LiveAgent. Fundamento alternatives can be found in [Chatbots Software](https://www.g2.com/categories/chatbots) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Fundamento - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) - [Drift](https://www.g2.com/products/drift/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) ## Top 10 Alternatives to Fundamento Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Fundamento stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Education Management, and Information Technology and Services, and find the best product for your business. ### 1. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 7,035 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Zendesk for Customer Service](https://www.g2.com/compare/fundamento-vs-zendesk-for-customer-service) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Tidio](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Drift](https://www.g2.com/compare/drift-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs LiveChat](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service) ### 2. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,901 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Fin](https://www.g2.com/compare/fin-vs-fundamento) **Compare Fin with other alternatives:** - [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk) - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs LiveAgent](https://www.g2.com/compare/fin-vs-liveagent) - [Fin vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-fin) - [Fin vs Hiver in Gmail](https://www.g2.com/compare/fin-vs-hiver-in-gmail) - [Fin vs Drift](https://www.g2.com/compare/drift-vs-fin) - [Fin vs LiveChat](https://www.g2.com/compare/fin-vs-livechat) - [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents) ### 3. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,586 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Talkdesk](https://www.g2.com/compare/fundamento-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Zendesk for Customer Service](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service) - [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk) - [Talkdesk vs Tidio](https://www.g2.com/compare/talkdesk-vs-tidio) - [Talkdesk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-talkdesk) - [Talkdesk vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-talkdesk) - [Talkdesk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-talkdesk) - [Talkdesk vs Drift](https://www.g2.com/compare/drift-vs-talkdesk) - [Talkdesk vs LiveChat](https://www.g2.com/compare/livechat-vs-talkdesk) - [Talkdesk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk) ### 4. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,960 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Tidio](https://www.g2.com/compare/fundamento-vs-tidio) **Compare Tidio with other alternatives:** - [Tidio vs Zendesk for Customer Service](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service) - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-tidio) - [Tidio vs LiveAgent](https://www.g2.com/compare/liveagent-vs-tidio) - [Tidio vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-tidio) - [Tidio vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-tidio) - [Tidio vs Drift](https://www.g2.com/compare/drift-vs-tidio) - [Tidio vs LiveChat](https://www.g2.com/compare/livechat-vs-tidio) - [Tidio vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) ### 5. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs LiveAgent](https://www.g2.com/compare/fundamento-vs-liveagent) **Compare LiveAgent with other alternatives:** - [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [LiveAgent vs Fin](https://www.g2.com/compare/fin-vs-liveagent) - [LiveAgent vs Talkdesk](https://www.g2.com/compare/liveagent-vs-talkdesk) - [LiveAgent vs Tidio](https://www.g2.com/compare/liveagent-vs-tidio) - [LiveAgent vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-liveagent) - [LiveAgent vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) - [LiveAgent vs Drift](https://www.g2.com/compare/drift-vs-liveagent) - [LiveAgent vs LiveChat](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveAgent vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-liveagent) ### 6. [Appy Pie](https://www.g2.com/products/appy-pie/reviews) By Appy Pie LLP **Average Rating:** 4.7/5 **Total Reviews:** 1,391 Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-fundamento) **Compare Appy Pie with other alternatives:** - [Appy Pie vs Zendesk for Customer Service](https://www.g2.com/compare/appy-pie-vs-zendesk-for-customer-service) - [Appy Pie vs Fin](https://www.g2.com/compare/appy-pie-vs-fin) - [Appy Pie vs Talkdesk](https://www.g2.com/compare/appy-pie-vs-talkdesk) - [Appy Pie vs Tidio](https://www.g2.com/compare/appy-pie-vs-tidio) - [Appy Pie vs LiveAgent](https://www.g2.com/compare/appy-pie-vs-liveagent) - [Appy Pie vs Hiver in Gmail](https://www.g2.com/compare/appy-pie-vs-hiver-in-gmail) - [Appy Pie vs Drift](https://www.g2.com/compare/appy-pie-vs-drift) - [Appy Pie vs LiveChat](https://www.g2.com/compare/appy-pie-vs-livechat) - [Appy Pie vs Jotform AI Agents](https://www.g2.com/compare/appy-pie-vs-jotform-ai-agents) ### 7. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) By Hiver **Average Rating:** 4.6/5 **Total Reviews:** 1,283 Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Hiver in Gmail](https://www.g2.com/compare/fundamento-vs-hiver-in-gmail) **Compare Hiver in Gmail with other alternatives:** - [Hiver in Gmail vs Zendesk for Customer Service](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) - [Hiver in Gmail vs Fin](https://www.g2.com/compare/fin-vs-hiver-in-gmail) - [Hiver in Gmail vs Talkdesk](https://www.g2.com/compare/hiver-in-gmail-vs-talkdesk) - [Hiver in Gmail vs Tidio](https://www.g2.com/compare/hiver-in-gmail-vs-tidio) - [Hiver in Gmail vs LiveAgent](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) - [Hiver in Gmail vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-hiver-in-gmail) - [Hiver in Gmail vs Drift](https://www.g2.com/compare/drift-vs-hiver-in-gmail) - [Hiver in Gmail vs LiveChat](https://www.g2.com/compare/hiver-in-gmail-vs-livechat) - [Hiver in Gmail vs Jotform AI Agents](https://www.g2.com/compare/hiver-in-gmail-vs-jotform-ai-agents) ### 8. [Drift](https://www.g2.com/products/drift/reviews) By Salesloft **Average Rating:** 4.4/5 **Total Reviews:** 1,255 Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Drift](https://www.g2.com/compare/drift-vs-fundamento) **Compare Drift with other alternatives:** - [Drift vs Zendesk for Customer Service](https://www.g2.com/compare/drift-vs-zendesk-for-customer-service) - [Drift vs Fin](https://www.g2.com/compare/drift-vs-fin) - [Drift vs Talkdesk](https://www.g2.com/compare/drift-vs-talkdesk) - [Drift vs Tidio](https://www.g2.com/compare/drift-vs-tidio) - [Drift vs LiveAgent](https://www.g2.com/compare/drift-vs-liveagent) - [Drift vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-drift) - [Drift vs Hiver in Gmail](https://www.g2.com/compare/drift-vs-hiver-in-gmail) - [Drift vs LiveChat](https://www.g2.com/compare/drift-vs-livechat) - [Drift vs Jotform AI Agents](https://www.g2.com/compare/drift-vs-jotform-ai-agents) ### 9. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs LiveChat](https://www.g2.com/compare/fundamento-vs-livechat) **Compare LiveChat with other alternatives:** - [LiveChat vs Zendesk for Customer Service](https://www.g2.com/compare/livechat-vs-zendesk-for-customer-service) - [LiveChat vs Fin](https://www.g2.com/compare/fin-vs-livechat) - [LiveChat vs Talkdesk](https://www.g2.com/compare/livechat-vs-talkdesk) - [LiveChat vs Tidio](https://www.g2.com/compare/livechat-vs-tidio) - [LiveChat vs LiveAgent](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveChat vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-livechat) - [LiveChat vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-livechat) - [LiveChat vs Drift](https://www.g2.com/compare/drift-vs-livechat) - [LiveChat vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-livechat) ### 10. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) By Jotform **Average Rating:** 4.5/5 **Total Reviews:** 770 Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool. Categories in common with Fundamento: [Chatbots](https://www.g2.com/categories/chatbots), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Fundamento vs Jotform AI Agents](https://www.g2.com/compare/fundamento-vs-jotform-ai-agents) **Compare Jotform AI Agents with other alternatives:** - [Jotform AI Agents vs Zendesk for Customer Service](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service) - [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Jotform AI Agents vs Talkdesk](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk) - [Jotform AI Agents vs Tidio](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Jotform AI Agents vs LiveAgent](https://www.g2.com/compare/jotform-ai-agents-vs-liveagent) - [Jotform AI Agents vs Appy Pie](https://www.g2.com/compare/appy-pie-vs-jotform-ai-agents) - [Jotform AI Agents vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-jotform-ai-agents) - [Jotform AI Agents vs Drift](https://www.g2.com/compare/drift-vs-jotform-ai-agents) - [Jotform AI Agents vs LiveChat](https://www.g2.com/compare/jotform-ai-agents-vs-livechat) ## Explore Articles - [What's the best employee identity theft protection software for a 50-person company?](https://www.g2.com/discussions/what-s-the-best-employee-identity-theft-protection-software-for-a-50-person-company) - [User-friendly e-commerce platform for businesses](https://www.g2.com/discussions/user-friendly-e-commerce-platform-for-businesses) - [Which audio engine solutions offer flexible licensing models that scale appropriately with team growth?](https://www.g2.com/discussions/which-audio-engine-solutions-offer-flexible-licensing-models-that-scale-appropriately-with-team-growth) - [Best media monitoring solution for large companies](https://www.g2.com/discussions/best-media-monitoring-solution-for-large-companies) - [Which leading hybrid cloud storage vendors have the strongest compliance and encryption for an enterprise that handles regulated data and cannot accept a storage solution with weak security controls?](https://www.g2.com/discussions/which-leading-hybrid-cloud-storage-vendors-have-the-strongest-compliance-and-encryption-for-an-enterprise-that-handles-regulated-data-and-cannot-accept-a-storage-solution-with-weak-security-controls) - [What's the best-managed file transfer tool for software firms](https://www.g2.com/discussions/what-s-the-best-managed-file-transfer-tool-for-software-firms) ## Spotlight Categories - [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) - [Travel Management Solutions](https://www.g2.com/categories/travel-management) - [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety)