--- title: OpenBlue Workplace Reviews meta_title: 'OpenBlue Workplace Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how OpenBlue Workplace works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 26 scale: '5' date_modified: '2026-07-12' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # OpenBlue Workplace Reviews **Vendor:** Johnson Controls **Category:** [Integrated Workplace Management Systems (IWMS)](https://www.g2.com/categories/integrated-workplace-management-systems-iwms) **Average Rating:** 4.2/5.0 **Total Reviews:** 26 ## About OpenBlue Workplace OpenBlue:Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide. OpenBlue:Workplace gives you a sophisticated, flexible framework for space management, scenario planning, facility maintenance, asset management, critical lease information, and more. Securely hosted in AWS, with an available User Acceptance Testing (UAT) site for testing your configurations and scheduled upgrades, OpenBlue:Workplace puts and the power of a pliable workplace platform at your fingertips. You can identify and track: - Bi-directional AutoCAD and Revit connectivity - 3rd party integrations - Extensibility to add new capabilities and control fields and tables - Flexible data views, dashboards, and reporting FMS:Workplace gives users the power to define business processes and administer protocols for workplace functions throughout the system. In minutes, permissioned users can revise or add forms with required fields, set up related notifications and create a new data view or report to see process outcomes. ## OpenBlue Workplace Reviews ### 1. Good product but poor customer service **Rating:** 2.5/5.0 stars **Reviewed by:** Brenda S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OpenBlue Workplace?** The system is highly configurable and flexible. **What do you dislike about OpenBlue Workplace?** Technical configuration behind the front user interface is confusing, and very little documentation for both technical and user interface. FM:Systems are slow to address problems and technical issues. **What problems is OpenBlue Workplace solving and how is that benefiting you?** Primarily space management and asset management. Full set of floor plans with associated site, building and room data, comprehensive asset register with condition, compliance, maintenance data. **Official Response from Customer Reviews:** > Thank you for sharing your feedback with us regarding your experience with our software. We appreciate your kind words about the FMS:Workplace's configurability and flexibility, and we're glad to hear that it's providing you with benefits in terms of space management and asset management. We're sorry to hear that you've experienced difficulties with the technical configuration and documentation. We understand how frustrating this can be especially since you did not feel supported by our customer success team. I will pass along your concerns. Feedback like this is very valuable as it helps us to continuously improve and better serve our customers. Thank you! - Jasmine at FM:Systems ### 2. Good but not great **Rating:** 2.5/5.0 stars **Reviewed by:** Nick L. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **What do you like best about OpenBlue Workplace?** I like that it's trying to combine old processes with a new look. I like that for the most part it is snappy. Somewhat easy to use. **What do you dislike about OpenBlue Workplace?** I don't like how wordy pages are. Navigation can be a burden. I do think they can work on watering down. **What problems is OpenBlue Workplace solving and how is that benefiting you?** We have used a few systems like this to get around some internal issues regarding management but so far this program has not solved them. ### 3. It is easy to navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about OpenBlue Workplace?** I can find everything I need easily and I enjoy the layout **What do you dislike about OpenBlue Workplace?** The recalculate thing doesn’t work and it changes the times **Recommendations to others considering OpenBlue Workplace:** Have everything laid out easier **What problems is OpenBlue Workplace solving and how is that benefiting you?** Calls to HR because the system doesn’t work - [View OpenBlue Workplace pricing details and edition comparison](https://www.g2.com/products/openblue-workplace/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+15%3A38%3A05+-0500&secure%5Bsession_id%5D=59ae5bc9-3fa0-49dd-9979-57e8b45a6ab5&secure%5Btoken%5D=364453a20844c6506da28f9708d47dc2ea6851330343d7398b2567ca02608e07&format=llm_user) ## OpenBlue Workplace Features **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Space and Facility Management** - Facility Inventory Management - Booking Systems Integrations - Space Planning - Maintenance Planning **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Administrative Tools** - Service Request Portal - Capacity Planning - Reporting & Dashboards **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top OpenBlue Workplace Alternatives - [IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)](https://www.g2.com/products/ibm-maximo-real-estate-and-facilities-formerly-ibm-tririga/reviews) - 3.8/5.0 (142 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,532 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews)