# FloorNotes Reviews **Vendor:** FloorNotes **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About FloorNotes FloorNotes is a retail operations platform built specifically for multi-location furniture, mattress, and appliance retailers. Most retail software was built for offices. FloorNotes was built for the floor — by someone who spent nearly a decade managing operations at a major multi-location furniture and appliance retailer and felt every gap in the existing tools firsthand. FloorNotes gives corporate teams, regional managers, and store leaders one platform to handle everything that keeps a multi-location retail operation running consistently: -Corporate-to-store updates with priority levels, department assignments, and photo proof of completion -Training creation and quizzes with per-employee score tracking across every location -New hire onboarding milestones tracked step by step from day one -Weekly departmental checklists for consistent floor accountability -End-of-shift sales feedback collected every shift across every location -A full training library including video and GIF tutorials organized by category -An AI assistant trained on your specific products, policies, and procedures — giving associates instant answers on the floor without interrupting a manager AI is built into the core of how FloorNotes works. Every night, the platform's AI engine reads end-of-shift feedback submissions across every location and delivers concise summaries to regional managers and ownership — broken down by region and department. Instead of spending an hour reading through individual submissions, leaders wake up knowing exactly what happened across their entire operation in the time it takes to read a text message. Performance gaps, recurring customer objections, training deficiencies, and promotional execution issues surface automatically — before they show up in the monthly numbers. FloorNotes is currently used by Big Sandy Superstore, one of the largest independent furniture and appliance retailers in the United States. ## FloorNotes Reviews ### 1. Fast, Helpful Chat—Very User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Cat L. | Sales Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about FloorNotes?** The most helpful thing about floornotes is all of the training videos being in one place, I also love the Chat feature that allows you to ask direct questions in seconds vs having to search for the answer in all of the training materials. **What do you dislike about FloorNotes?** I don't really think there is a downside to FloorNotes, everything is very user friendly. **What problems is FloorNotes solving and how is that benefiting you?** FloorNotes is helping to train the newer pros more efficiently which is saving me time and allowing for me to sell better. It is also giving me any answers I need in seconds when timing is everything in sales. ### 2. Morning Dashboard Updates and a Helpful AI Chatbot That Supports Closing Deals **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly R. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about FloorNotes?** It’s nice that I get morning updates sent directly to my dashboard. Before, we used to receive our updates through email, and this is so much better. Also, the AI chatbot helps me with any questions I have and assists me in closing deals. **What do you dislike about FloorNotes?** There was a bit of a learning curve, and it took me about a week to get the hang of it. **What problems is FloorNotes solving and how is that benefiting you?** I no longer have to search through outdated information just to find the right answer. Updates are completed every time, and they don’t get lost in my inbox. ### 3. Responsive, Fast-Improving, and Helpful for Daily Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2026 **What do you like best about FloorNotes?** I like how responsive it is, how quickly it improves with feedback, and how helpful it is in day-to-day use. **What do you dislike about FloorNotes?** I haven't ran into any issues with floornotes yet. The only issue I have noticed is sometimes printing feedbacks which may be a computer issues **What problems is FloorNotes solving and how is that benefiting you?** Floornotes has been helping us get more in-depth information from the salespeople, while also streamlining our processes. - [View FloorNotes pricing details and edition comparison](https://www.g2.com/products/floornotes/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+21%3A44%3A17+-0500&secure%5Bsession_id%5D=ac580d2e-0218-43a3-8dbb-6127ed0cb3de&secure%5Btoken%5D=2947270e744d82f5a21769e1c83b83c5cdb441e9d03b19a088abdb70579f8870&format=llm_user) ## FloorNotes Features **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top FloorNotes Alternatives - [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) - 4.8/5.0 (3,912 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,598 reviews)