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FloorNotes

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(3)5.0/5

FloorNotes is a retail operations platform built specifically for multi-location furniture, mattress, and appliance retailers. Most retail software was built for offices. FloorNotes was built for the floor — by someone who spent nearly a decade managing operations at a major multi-location furniture and appliance retailer and felt every gap in the existing tools firsthand. FloorNotes gives corporate teams, regional managers, and store leaders one platform to handle everything that keeps a multi-location retail operation running consistently: -Corporate-to-store updates with priority levels, department assignments, and photo proof of completion -Training creation and quizzes with per-employee score tracking across every location -New hire onboarding milestones tracked step by step from day one -Weekly departmental checklists for consistent floor accountability -End-of-shift sales feedback collected every shift across every location -A full training library including video and GIF tutorials organized by category -An AI assistant trained on your specific products, policies, and procedures — giving associates instant answers on the floor without interrupting a manager AI is built into the core of how FloorNotes works. Every night, the platform's AI engine reads end-of-shift feedback submissions across every location and delivers concise summaries to regional managers and ownership — broken down by region and department. Instead of spending an hour reading through individual submissions, leaders wake up knowing exactly what happened across their entire operation in the time it takes to read a text message. Performance gaps, recurring customer objections, training deficiencies, and promotional execution issues surface automatically — before they show up in the monthly numbers. FloorNotes is currently used by Big Sandy Superstore, one of the largest independent furniture and appliance retailers in the United States.

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