--- title: OpenFrame Reviews meta_title: 'OpenFrame Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how OpenFrame works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 3 scale: '5' date_modified: '2026-09-25' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # OpenFrame Reviews **Vendor:** Flamingo **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About OpenFrame OpenFrame is an AI-first, unified platform that helps MSPs take control of their tech stack. It brings your core tools together with AI copilots that handle routine operations like password resets, storage cleanup, monitoring, and incident response, so technicians can focus on strategic, billable work. Built as an alternative to expensive, fragmented stacks like ConnectWise and Kaseya, OpenFrame gives MSPs full visibility and control without the vendor tax. One platform covers RMM, remote access, MDM, patch management, PSA, documentation, and monitoring, so you scale without surprise price hikes. Key capabilities include remote monitoring and management, device tracking across Windows/macOS/Linux, patch management, PSA ticketing, endpoint security, and AI-assisted troubleshooting through two copilots: Mingo, which proposes fixes for your technicians to approve, and Fae, which deflects L1 tickets at the endpoint. OpenFrame is designed for MSPs who care about margins, flexibility, and owning their infrastructure, not renting it. ## OpenFrame Reviews ### 1. OpenFrame is the Perfect Umbrella for MSP Needs **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Business Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 24, 2026 **What do you like best about OpenFrame?** I really appreciate OpenFrame's competitive pricing and how they focus on the wants and needs of MSPs like us. It's great that they listen to our feedback and are committed to building an amazing system. The AI ticket handling feature is a huge time-saver, allowing us to spend less time on simple tasks and more on complex ones. It's also a plus that they're working hard towards creating a polished product. The integration of AI and their plans for future development make them stand out as well. Overall, I've been really happy with how much progress they've made since I signed up for early access. **What do you dislike about OpenFrame?** I have no complaints so far. **What problems is OpenFrame solving and how is that benefiting you?** OpenFrame simplifies the software stack needed for MSPs, combining solutions under one company. It reduces time on simple tasks with AI ticket handling, allowing focus on more complex issues. It's competitively priced, attentive to MSP needs, and supports efficient remote management and monitoring. ### 2. AI-Powered, Simplified Endpoint Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 17, 2026 **What do you like best about OpenFrame?** I use OpenFrame for supporting my customers in teams of up to 20 people, and it's a really good way to remotely manage endpoints and troubleshoot level one and two issues. I appreciate the AI-native capabilities of OpenFrame, where tickets are managed by an LLM, and AI orchestrates the technicians. My favorite feature is how it automatically writes SOPs, which is a huge help. I switched to OpenFrame from SuperOps due to its simplicity. It's great to be able to talk to one AI agent with visibility of the whole setup. The initial setup was very easy, just running a script on endpoints to install the agent, and you're good to go. As a solo team, OpenFrame offers the best leverage by having AI take on level one and two tasks. **What do you dislike about OpenFrame?** It's still in its beta stage and not absolutely polished. I still get some bugs, and that's where I couldn't onboard an enterprise-level client yet. **What problems is OpenFrame solving and how is that benefiting you?** I use OpenFrame for managing endpoints and troubleshooting, reducing staffing costs, and improving communication quality. It's AI-native for ticket management and automatic SOP writing, providing visibility and quality improvement for level one and two issues. ### 3. An AI-First Platform That Boosts Productivity for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 15, 2026 **What do you like best about OpenFrame?** This is the first “AI first” platform I’ve tried at my MSP - built with AI at its heart and with AI used to make both customer and MsP more productive. It’s an interesting approach and well worth a look **What do you dislike about OpenFrame?** It’s a new platform so some of the PSA/RMM features you would expect from a mature platform are not there yet **What problems is OpenFrame solving and how is that benefiting you?** It is helping us scale up the number of endpoints managed per tech - also speeds up triage and fix times - [View OpenFrame pricing details and edition comparison](https://www.g2.com/products/flamingo-openframe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+18%3A52%3A30+-0500&secure%5Bsession_id%5D=93f880ee-beac-4398-b163-a1bfd4ee2e8c&secure%5Btoken%5D=4173162711d7b48bcd29cdf778b48ec68590f621f55017cb48b4dda7fb158a4c&format=llm_user) ## OpenFrame Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring - Server Monitoring - Network Monitoring **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management - Remote Access/Control **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting ## Top OpenFrame Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,990 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,092 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,390 reviews)