--- title: Fireflies.ai Reviews meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 755 reviews by the users' company size, role or industry to find out how Fireflies.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 755 scale: '5' date_modified: '2026-10-23' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Fireflies.ai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Fireflies.ai to be a game changer with its real-time transcription and efficient task management. (102 mentions)
Users highlight the ease of use of Fireflies.ai, significantly improving their meeting efficiency and productivity. (89 mentions)
Users appreciate the high accuracy of Fireflies.ai, noting it significantly outperforms competitors in transcribing audio files. (86 mentions)
Users love Fireflies.ai for its time-saving capabilities, streamlining meeting notes and enhancing productivity effortlessly. (84 mentions)
Users love the high accuracy of Fireflies.ai transcripts, achieving 95% correctness and improving workflow drastically. (78 mentions)
Users note occasional AI inaccuracy in action items and live suggestions, but find overall performance satisfactory. (39 mentions)
Users struggle with navigation and privacy concerns, finding it difficult to manage meeting invites and captured data effectively. (32 mentions)
Users find Fireflies.ai to be somewhat expensive, especially for personal purchases and additional AI features. (26 mentions)
Users express concerns about AI limitations regarding data privacy, storage, and the lack of streamlined features for meetings. (23 mentions)
Users criticize the poor summarization which includes unnecessary details and complicates the editing process. (21 mentions)

5 Pros or Advantages of Fireflies.ai

5 Cons or Disadvantages of Fireflies.ai

Fireflies.ai Reviews (755)

Reviews

Fireflies.ai Reviews (755)

4.7
755 reviews
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Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"A Must-Have Tool for Teams Who Value Efficiency"
4.5/5
What do you like best about Fireflies.ai?

Fireflies saves me time. It automatically joins meetings, records the call, transcribes the conversation, and gives me a solid recap. I’ve used it across Zoom, Google Meet, and Teams, and it’s worked consistently. I like that I can go back into any meeting, search for something someone said, and it takes me right to that part of the recording. This is helpful when I’m dealing with multiple projects, clients, or teams and need to follow up without having to rely on memory. It’s also good for keeping a paper trail of what was discussed. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

One thing I really don’t like is that Fireflies shows up as a meeting participant in Zoom and Teams. It feels awkward, especially in client meetings or more formal settings. I wish it worked like it does with Google Meet, where it just records and transcribes in the background without drawing attention to itself. It’s a small thing, but it matters when you’re trying to keep the flow of a meeting natural. Speaker tagging and transcription are generally fine, but the way it joins meetings could definitely be improved. Review collected by and hosted on G2.com.

Christine W.
CW
Christine W.
Productivity Coach
Small-Business (50 or fewer emp.)
"Fireflies is Leverage"
5/5
What do you like best about Fireflies.ai?

As a productivity coach I use Fireflies.ai as leverage to my business. I created an account after receiving a transcription from my coach. It was so easy to being and start using it.

Now all my group and individual coaching meetings on zoom weekly have a fireflies.ai in attendance.

Fireflies sends a transcription of the meeting with a zoom recording to each person who is on the invite list. This is amazing! I wish I learned about this sooner! My clients love the accuracy of the transcription and I love the leverage. No more repeating myself, I simply say go review the meeting from x date! It is wonderful. And my coaching clients love it as well. They receive copies of the recorded meeting and can use it to refer back to! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

My agents think it is spam or they are being hacked. Perhaps coming up with a different background for zoom to make it more friendly. They are also afraid to click the links for fear of a virus. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Horrible tool that forces you to sign up to view meeting notes."
0/5
What do you like best about Fireflies.ai?

That it takes meeting notes. But in general, I don't think it's a good meeting note at all. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I do not like this product at all. It forces you to sign up and turn it on and go through 17 different screens and turn it on and make it join every one of your meetings just to view the transcripts of a meeting that somebody shares with you. Review collected by and hosted on G2.com.

Sara R.
SR
Sara R.
Senior Marketing Manager
Small-Business (50 or fewer emp.)
"Best AI Meeting Assistant"
5/5
What do you like best about Fireflies.ai?

I don't have to think about it. It's just there. Everyone at the company has it- Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

When I share a recording link with a client, the client has to first create an account with Fireflies so that he can access the video. Review collected by and hosted on G2.com.

Sarah H.
SH
Sarah H.
Director
Mid-Market (51-1000 emp.)
"Great tool for transcribing meetings"
5/5
What do you like best about Fireflies.ai?

We use Fireflies for lots of reasons but the main one is transcribing meetings. It is easy to use and the team clearly update and take on feedback with apps being added and other features regularly. We do have to review the transcript as part of due diligence but compared to other transcribe and AI tools it is really accurate - even with complicated meetings. It really does give you accurate summary of the meeting but also assigns action points and provides an overview. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

It can be quite slow at uploading large files and sometimes does not always tag onto meetings on TEAMS but you can always upload. Review collected by and hosted on G2.com.

Sharon S.
SS
Sharon S.
Director
Small-Business (50 or fewer emp.)
"Super notetaker which is very accurate and versatile"
4.5/5
What do you like best about Fireflies.ai?

Using Fireflies has revolutionised the way in which I work. I can now share notes with the meeting participants As well as accurately have a record of the meeting, action points and next steps. My clients really like it too. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I haven’t really found any downsides to Fireflies so far. Perhaps the accuracy of transcription is not always 100%, but I think I’m probably being a bit harsh in that expectation. Review collected by and hosted on G2.com.

Justin T.
JT
Justin T.
Dialer & Workforce Manager
Mid-Market (51-1000 emp.)
"Game changing results using Fireflies!"
5/5
What do you like best about Fireflies.ai?

As somebody who has had ADHD since my teens, this ai platform has been a game changer. It is super simple to use and configure. I find that the transcription and summaries produced by Fred/FireFlies to be spot on and matches relevant data points discussed. The platform even generates follow up tasks mentioned in meetings and assigns them to their respective parties. The settings are customizable and extremely easy to use. I no longer take down notes by hand because that's how accurate this ai has been for my use, and that is a major game changer for me! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

The only downside that I can think of is that you receive a summary email for each meeting (which can be useful for maybe a handful of meetings in 1 week) but for the amount of meetings I participate in (varies between 10 - 30 a week) it would be easier for me to receive a daily recap for that days meetings so that I can attach that to my planner. Aside from that, I honestly have no other downsides. Review collected by and hosted on G2.com.

N D.
ND
N D.
Consultant
Small-Business (50 or fewer emp.)
"I've saved hours and money"
5/5
What do you like best about Fireflies.ai?

I love that my notes are automatically transcribed with accuracy and translated to action items for both client and myself. It was easy to integrate to my task tracker and it has become a part of my daily work methods. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I don't see much use for the AI apps add ons but only because I don't have a need for them. Review collected by and hosted on G2.com.

Jalal Haider M.
JM
Jalal Haider M.
CEO
Computer Software
Small-Business (50 or fewer emp.)
"Too Expensive Compared to Feature-Rich Free Alternatives"
1.5/5
What do you like best about Fireflies.ai?

When I heard about AI note-taking, I appreciated the ease of use and seamless integration with my meeting tools. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

expensive; competitors have many free features that it doesn't offer. I liked Fathom instead of this. Review collected by and hosted on G2.com.

Jan F.
JF
Jan F.
ceo
Small-Business (50 or fewer emp.)
"Fireflies.ai is my new meeting superhero!"
5/5
What do you like best about Fireflies.ai?

I honestly don’t know how I survived without Fireflies.ai before. It joins my meetings quietly, takes flawless notes, and delivers detailed summaries faster than I can grab a coffee. The transcription is accurate, the AI-powered insights are spot on, and the ability to search across past meetings saves me so much time.

Bonus points for integrating smoothly with my calendar and tools like Zoom, Google Meet, and Slack. I no longer worry about missing anything — Fireflies has my back!

If you want to spend less time writing notes and more time making impact, this tool is a total game-changer. Highly recommend it to anyone who has more than two meetings a week! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I’d love to see Fireflies.ai available in Dutch as well. The platform is incredibly helpful, but a Dutch interface would make it even more accessible for local teams and clients. Fingers crossed for a multilingual update soon! Review collected by and hosted on G2.com.