Tremendously helpful tool. It's not even that it summarizes or transcribes meetings. It's that the ai assists in suggesting deliverables and follow up actions post meeting. This provides clarity for all attendees.

And that's just on the surface. There are a ton of other facets of the app that are very helpful. I am currently on the free plan and intend to upgrade to one of the plans, just unsure which one I will be jumping on. Review collected by and hosted on G2.com.

I wouldn't call them downsides as much as places where they can be improved.

But obviously, the ai can't identify a speaker unless the speaker identifies themselves, so making that known in the meetings is relatively important. This can easily be fixed post meeting by manually editing the notes but, I guess that would be the only shortcoming. Not that big of a deal.

One downside, I guess, is for some reason I'm having issues scheduling the app to join my Microsoft teams meetings oh on my calendar? I don't have that in other platforms. I am able to manually send fireflies app the team link so that works. Review collected by and hosted on G2.com.

I've been using Fireflies AI for a while now, and it's been an absolute game-changer for managing meeting notes and outcomes. We use with every meeting and whether I'm on a video call or taking a meeting from my phone recording, Fireflies captures everything seamlessly and turns it into clear, concise summaries.

The ability to quickly review transcripts and pull out key action points makes it incredibly easy to keep my team aligned—no more manually typing out notes or missing follow-ups. The dashboard is user-friendly, well-organised, and intuitive to navigate, even on the go.

Highly recommend Fireflies AI to anyone looking for a reliable, efficient, and easy-to-use meeting assistant. It’s streamlined my workflow and saved me a ton of time. Review collected by and hosted on G2.com.

Some Teams meetings (depending on permissions or meeting setup), the bot joining can be delayed or might require a manual invite. Not a big issue, but something to be mindful of. If in a busy noise area, fireflies is still excellent at picking up conversations, but odd occasion misinterprets what has been said and you need to manually tweak the meeting notes - which again is very easy to do using their online platform. It would be great if it could summarize and record phone call meetings - that feature isn't currently available. Review collected by and hosted on G2.com.

Where good to record the meetings, coverts into text in realtime is helpfull. Review collected by and hosted on G2.com.

With English it works very well, but if the meeting was in hindi it will not capture properly Review collected by and hosted on G2.com.

I like that you can get a summary of the call and also re-watch it with captions on the side. This allows you to search for a specific topic that you spoke about during the call and watch the relevant section of the call that you want to reflect on. Review collected by and hosted on G2.com.

Sometimes the summary isnt 100% accurate to what was discussed (it gets names wrong) Review collected by and hosted on G2.com.

• Integration with major conferencing platforms (Zoom, Google Meet, Microsoft Teams).

• Automatic meeting transcription and AI-generated summaries.

• Smart search to locate information within meeting records.

• Speaker talk-time tracking and sentiment analysis for engagement insights.

• Reasonable pricing compared to some competitors Review collected by and hosted on G2.com.

• Transcription accuracy drops in noisy environments or with strong accents; speaker identification errors are frequent, especially in multi-speaker meetings.

• Processing and delivering transcripts can be slow, which disrupts fast-paced workflows.

• User interface feels outdated and unintuitive; navigation is not as smooth as competing tools.

• Limited analytics and real-time collaboration features compared to alternatives like Gong or Otter; analytics lack depth. Review collected by and hosted on G2.com.

The ability to use my phone to record and transcribe meetings. This is great when you have a call and it is not an online meeting, FireFlies does an excellent job transcribing and creating the meeting summaries. Also, adding FireFlies to the meeting with just by adding the URL to FireFlies, is amazing. If your company does not have an AI meeting integration, this is the best way to capture meetings with MS Teams, Zoom, and other online meetings. Love this App, has made my job as a project manager more efficient and created accountability with my team. Review collected by and hosted on G2.com.

The cost, although it is not outrageous, if you are purchasing it personally, it is a little costly. But I do find benefit in the app/program, or I would not have paid the annual subscription. Review collected by and hosted on G2.com.

Honestly, it’s a huge time-saver. The way it automatically joins meetings, records, and turns everything into searchable transcripts is a game-changer. I don't have to worry about missing details or scribbling notes—everything's just there, ready to review.

What I appreciate the most is how easy it is to go back and search for a specific part of a conversation. Whether it's a decision someone made or a to-do we mentioned in passing, I can find it in seconds. It also works surprisingly well with different accents and languages, which is a big plus for international teams like ours. Review collected by and hosted on G2.com.

It’s not perfect. Sometimes the speaker labeling gets it wrong, especially if people talk over each other. Also, if the audio quality isn't great or someone has a strong accent, the transcript might need a bit of manual editing.

Another thing is that some of the more advanced features—like deeper integrations or analytics—are locked behind the higher-tier plans. It’s worth it if you use it a lot, but it can feel limiting if you're just getting started or working with a smaller team. Review collected by and hosted on G2.com.

Fireflies saves me hours every week by automatically recording and summarizing my client calls. The meeting recaps are spot on, and having everything searchable later is pure gold.

I love how easy it is to get started without a steep learning curve. Review collected by and hosted on G2.com.

I’m confident it’ll get even better over time also for solo founders or freelancers the pricing might feel a bit tight in the beginning but the value it provides definitely grows as your workflow scales. Review collected by and hosted on G2.com.

The notetaking is stellar, even in Dutch. The generation of the overview and bulletpoints of the meeting is just spot on. Voice shortcuts during the meeting help me keep track of all relevant action points. Then after the meeting, just ask 'Fred' a summary for your mail en boom, good to go. Amazing timesaver. Implementation time was just activation and connecting with Hubspot, done. No friction whatsoever. Review collected by and hosted on G2.com.

When enabling 'create tasks in hubspot after meeting ends' it creates all the tasks at once in Hubspot. It would be better to have an overview of the tasks it captured during the meeting and being able to send the tasks to Hubspot instead of bulk creation. Review collected by and hosted on G2.com.

The accuracy of this tool in listening and understanding even the most nitpicky details is impressive. I also really appreciate being able to ask the AI questions about the recording. This feature truly feels like a game changer. Review collected by and hosted on G2.com.

Occasionally, Fred the note taker is slow to join meetings where it was not invited at the first place Review collected by and hosted on G2.com.