--- title: Fiko.ai Reviews meta\_title: 'Fiko.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Fiko.ai works for a business like yours. date\_modified: '2026-07-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Fiko.ai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Fiko.ai but has limited features. Are you part of the Fiko.ai team? [Upgrade your plan](https://my.g2.com/fiko-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Fiko.ai is an AI-powered customer service platform that starts with zero setup and gets smarter with every conversation. Designed for business in all industries to unify all channels in one click and start helping customers instantly, no complex configuration, and no IT team required. Fiko learns from every interaction and automatically handles repetitive customer inquiries. 📌 KEY FEATURES: • AI Inbox: Manage WhatsApp, LINE, Zalo, Telegram, website chat, and more from one unified inbox. Create unlimited brands under a single account, each with its own inbox, communication channels, AI knowledge base, and canned responses. • AI Translation: Translate conversations instantly in both directions. Customers can chat in any language, while agents respond in their own. Fiko automatically translates every message before it's displayed or sent. • AI Automation: Build intelligent workflows with memory. Fiko remembers previous interactions within a conversation and branches accordingly, triggered by real conversation lifecycle events, not just keywords. • AI with Human Control: Fiko responds using only your verified knowledge and approved information. Continuously improve your AI with simple thumbs-up and thumbs-down feedback, and choose between Auto Reply and Agent-Controlled modes to keep AI fully under your control. And there's more to come. We're continuously building new AI-powered features to help your teams scale up worldwide effortlessly. * * * Seller [Sky Luck Technologies](https://www.g2.com/sellers/sky-luck-technologies) Discussions [Fiko.ai Community](https://www.g2.com/products/fiko-ai/discuss) Overview by Vy Le (Fiko.ai) Show More ## Pricing Pricing provided by Fiko.ai. ### One fixed pricing with 30-day free trial $40.00 1 Agent Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/fiko-ai/pricing) ## Top-Rated Alternatives [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,178) ](https://www.g2.com/products/monday-com/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,885) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,055) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/fiko-ai/competitors/alternatives) ![Verified User in Machinery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Machinery") AM Verified User in Machinery Small-Business (50 or fewer emp.) 7/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Fiko.ai Really Helps Us Scale" 5/5 What do you like best about Fiko.ai? One of the biggest challenges for us is supporting customers across multiple SEA markets with a relatively small team. I really enjoy the real-time translation feature that both customer messages and our agents' replies, so that we can communicate with customers in different languages without hiring a new headcount. It has made scaling much more affordable :) Another big plus is that it's one of the very few customer support platforms I've found that supports Zalo, which is essential for our business operates in Vietnam market. The AI suggested response really learnt and get smarter, which save us a lot of time. Review collected by and hosted on G2.com. What do you dislike about Fiko.ai? Since the product is still new, some parts of the UI and a few features can feel a bit laggy at times. However, the team’s support is very fast and responsive, so actually no big deal for now Review collected by and hosted on G2.com. What problems is Fiko.ai solving and how is that benefiting you? Centralize customer conversations, automate repetitive inquiries, and remove language barriers. As a result, our team can handle a higher volume of tickets more efficiently Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ### There are not enough reviews of Fiko.ai for G2 to provide buying insight. 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