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Fiko.ai

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(1)0.0/5

Fiko.ai is an AI-powered customer service platform that starts with zero setup and gets smarter with every conversation. Designed for business in all industries to unify all channels in one click and start helping customers instantly, no complex configuration, and no IT team required. Fiko learns from every interaction and automatically handles repetitive customer inquiries. 📌 KEY FEATURES: • AI Inbox: Manage WhatsApp, LINE, Zalo, Telegram, website chat, and more from one unified inbox. Create unlimited brands under a single account, each with its own inbox, communication channels, AI knowledge base, and canned responses. • AI Translation: Translate conversations instantly in both directions. Customers can chat in any language, while agents respond in their own. Fiko automatically translates every message before it's displayed or sent. • AI Automation: Build intelligent workflows with memory. Fiko remembers previous interactions within a conversation and branches accordingly, triggered by real conversation lifecycle events, not just keywords. • AI with Human Control: Fiko responds using only your verified knowledge and approved information. Continuously improve your AI with simple thumbs-up and thumbs-down feedback, and choose between Auto Reply and Agent-Controlled modes to keep AI fully under your control. And there's more to come. We're continuously building new AI-powered features to help your teams scale up worldwide effortlessly.

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