Having used the payment plans for tracking payments, this reviewer finds them easy to understand and monitor. The current reliance on a manual process for adding discounts is a limitation that could benefit from automation.
View Full ReviewFACTS Payment Plans Reviews (3)
FACTS Payment Plans Reviews (3)
I like the ease of use as one of the best features of FACTS Payment Plans; it's very user-friendly. It’s easy to understand the steps needed to complete transactions as I enter the information. I really do like that I can make notes about each transaction, which makes it easy to follow any adjustments made to the account and provides an explanation of why something occurred. The support staff is wonderful to work with when an issue arises; they are extremely helpful, explain the change process in detail, and are very knowledgeable about the product. Review collected by and hosted on G2.com.
When I initially began using the payment plans, the correction and credit features were a little confusing. Review collected by and hosted on G2.com.

I find FACTS Payment Plans to be a one-stop shop for all things related to tuition and incidental billing for our families. It allows me to keep track not only of tuition but also provides a place to record and track incidental billing and scholarships. The integration with the FACTS Student Enrollment system makes it a more dynamic product. The initial setup was relatively easy, and their very helpful training makes the learning process more manageable. Review collected by and hosted on G2.com.
It would be nice to allow families to set up an auto charge for the prepay accounts. Review collected by and hosted on G2.com.
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