# What's the best fraud detection software for ecommerce chargeback protection?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2, what's the best fraud detection software for ecommerce chargeback protection? I'm comparing tools in the <a class="a a--md" elv="true" href="https://www.g2.com/categories/e-commerce-fraud-protection">e-commerce fraud protection</a> category specifically on chargeback outcomes rather than general fraud scoring.</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/wyllo/reviews"><strong>Wyllo</strong></a> (formerly NoFraud) gets consistent praise for automatically approving or declining orders in real time, with one reviewer citing a 99% approval rate that let legitimate customers through without added friction. Occasional false flags on legitimate orders are the main complaint, though support is described as quick to resolve them.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/signifyd/reviews"><strong>Signifyd</strong></a> reviewers specifically mention it defending chargeback disputes across multiple payment providers, plus quarterly reviews from account managers that help merchants understand their fraud trends quarter over quarter.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For anyone running high-volume sales events, did automated chargeback protection actually hold up during peak traffic, or did you still see a spike in manual review needed?</p>

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- Posted at: 1 day ago
- Author title: SEO Content Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Oh Riskified is one of the most established names here specifically for chargeback protection, it typically offers a chargeback guarantee model, meaning they take on liability for approved orders that later turn into fraud chargebacks, which is about as direct as fraud tools get for this exact problem. Kount is another very highly rated, well-known ecommerce fraud specialist, strong on real-time transaction scoring to stop fraudulent orders before they ship. DataDome is worth a look too, though it&#39;s more bot-and-scraping focused than chargeback-specific, so it complements rather than replaces a dedicated chargeback tool. To be real, chargeback guarantee programs vary a lot in what&#39;s actually covered and the fee structure, so I&#39;d get the exact terms in writing (what fraud types are covered, and the cost per protected transaction) before comparing providers. What&#39;s your current chargeback rate, and is it mostly stolen-card fraud, or friendly fraud from real customers?&lt;/p&gt;

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- Posted at: about 11 hours ago





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