ExpressPigeon Reviews & Product Details

It has a fairly simple and easy-to-use interface that allows me to create my email marketing campaigns perfectly, in general terms, it complies with what it offers in its entirety: Create and manage email marketing campaigns in a simple, practical and fast, it is also provided with a wide variety of templates that allow me to customize and create high visual impact emails that help with the visual appeal in the sale of my products Review collected by and hosted on G2.com.

It is a fairly basic application, compared to other applications it does not offer a great variety of functions to manage email marketing campaigns, it simply complies with what it offers, create and edit, so it would not hurt to try to do new integrations or improvements to this application Review collected by and hosted on G2.com.

We have been very happy with Express Pigeon's customer service as we have implemented monthly communications with our ecosystem.

They are always ready to assist in ensuring the distribution of our communications all the while managing the safety and security of our audience.

As a marketer by trade this is critical in making sure our communications get to the eyes who want to see them. Review collected by and hosted on G2.com.

Integrations of complex messaging tools is a limitation but not unique to this platform. Other platforms have similar limitations to users with small audiences like ours. Review collected by and hosted on G2.com.

Express Pigeon is very easy to use and produces a great email creation experience. Our team has a varying tech and design skills so being able to create templates with little coding experience is great. We have also hired consultants to work with us and they have liked the ability to write code to produce any number of designs and functionality.

- Easy interface

- Great design

- Share templates across multiple accounts

- Unlimited fields via transactional emails

- Great customer service Review collected by and hosted on G2.com.

We recently went through a review of other products like Express Pigeon and we found that Express Pigeon had all of those features if not more. The only problem was that we didn't know it. After a conversation with their great support team, we were able to learn how their software met or exceeded our needs.

- All features are not marketed well for non-tech people

- They need to brag on their functionality and market all of their abilities to non-tech audience Review collected by and hosted on G2.com.

What I like best about ExpressPigeon is the ease of use, the clarity, the templates that are found to choose from, the professional look of the newsletters, the ability to track in details the analytics of the campaigns after sending them to clients, and the blog section that gives helpful information and tips. Review collected by and hosted on G2.com.

The only thing that I dislike within ExpressPigeon is the color selection within the newsletters (colors in a circle form). When I need a certain color, I have to google the Hex Color Code in order to input it into the newsletter; that could be a bit time consuming and not that handy. I have to google the codes, because I find it a bit confusing to choose the color from the color circle. Review collected by and hosted on G2.com.

Using it for transactional messages, it's simple and easy, which saves valuable time in smaller companies. Review collected by and hosted on G2.com.

Nothing so far! It's working smoothly... Review collected by and hosted on G2.com.

ExpressPigeon is a powerful, efficient, user-friendly email marketing platform. I have used the service for 6 months. The email editor is fantastic. Super-easy to use, flexible, and clean. The emails look great when delivered. The list management services also work extremely well, with reliable suppressing of invalid or unsubscribed accounts and a variety of useful ways to organize and manage email lists. Customer service agents are reliable and responsive. ExpressPigeon delivers a fantastic enterprise-grade service at a fraction of the cost of Constant Contact or Mail Chimp. Review collected by and hosted on G2.com.

There is very little that I dislike about ExpressPigeon. The reporting features could be stronger, but they get the job done. I would hope in the future to be able to drill more deeply into the user engagement data, at both individual and aggregate levels of analysis. Review collected by and hosted on G2.com.

It's easy and seamless, I like that the interface is super simple and I can easily design good looking emails without much effort. Review collected by and hosted on G2.com.

I would like to be able to search images in the gallery. We have so many images uploaded into our gallery that it's impossible to scroll to find one that is already in the library. Review collected by and hosted on G2.com.

ExpressPigeon is a great email service - everything you'd expect from a business-critical service. It's reliable, consistent and easy to use. The best feature is the support from the EP team. After years of poor support from other email services, being able to talk with the EP team when issues or questions do arise is refreshing. Another benefit is consistent product upgrades every quarter, which is again unique in the email service industry. Review collected by and hosted on G2.com.

We had to go through an integration project to get ExpressPigeon functioning similarly to our previous email provider. It required product and engineering time but the outcome was great. EP even contracted engineering support during the integration, it was a good experience overall, despite the distraction. Review collected by and hosted on G2.com.

Clean interface, ease of use, personal relationship with company, and easy access to support Review collected by and hosted on G2.com.

Nothing at the moment. A few additional features would be great but no complaints! Review collected by and hosted on G2.com.

ExpressPigeon is incredibly easy to use. You can go from creating an account to sending a beautifully created email to your ENTIRE contact list in minutes! The system lends itself to be simple yet powerful, a huge plus in a world full of bloated and confusing email marketing tools. Review collected by and hosted on G2.com.

Nothing floats to the top of my mind. I switched to ExpressPigeon because I was tired of MailChimps "tunneled" UX interface, where you had to complete step 1, 2, 3, without an easy ability to "jump" to where I wanted to in their application. MailChimp's customer support, while always attentive, wasn't as nearly personal as ExpressPigeon has been. ExpressPigeon has been much more responsive to my custom integration needs, giving me the support I need to keep email an easy part of my business responsibilities. Review collected by and hosted on G2.com.

- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc.

- Autoresponders, work pretty well

- Custom fields for list segmentation are very useful

- Great customer support Review collected by and hosted on G2.com.

- Cannot do spot A/B Testing on Entire group (50/50) Review collected by and hosted on G2.com.

Express Pigeon is a first class platform that drives 'Inboxing' with the best of them. We've long had relationships with several of the biggest name ESP's. ExpressPigeon is in many respects as good, or better. Review collected by and hosted on G2.com.

Nothing at this point, save some data segmentation features we'd like to see eventually added. Review collected by and hosted on G2.com.

it is user friendly and helps us track data. Review collected by and hosted on G2.com.

It crashes a lot and is sometimes slow but other than that, I dont have any issues. Review collected by and hosted on G2.com.

I find their system very easy to use, and fast. Our company has also used Constant Contact and Mailchimp. The customer service and the overall platform from Express Pigeon is much better and cleaner than Mailchimp and significantly faster uploading than Constant Contact.

The customer support is fantastic.

Our emails get through at the same rate as the other services and Express Pigeons analytics much better and simpler to use. Review collected by and hosted on G2.com.

I don't dislike either company but the issue we had with Constant Contact was as we grew, they could not grow with us and we have to make a change. Mailchimp is harder to use than Express Pigeon and their only customer support is through chatting which I don't like. Its slower than having a conversation and unfortunately that is their only option. Hated it. Review collected by and hosted on G2.com.

fast and easy email template builder. UI is easy to understand for new users Review collected by and hosted on G2.com.

could use more robust reporting for one-off needs Review collected by and hosted on G2.com.

ExpressPigeon has the best editor in the market Review collected by and hosted on G2.com.

ExpressPigeon needs to have a Zapier integration Review collected by and hosted on G2.com.

Their delivery platform is amazing. We were able to whitelabel our own private IP pool

which greatly improved our delivery and subsequently, our ROI. The customer service is second to none, with quick responses to all of my questions. The team understands our business model and has made some great suggestions to improve our approach. We required custom reporting that allowed us to see open and click statistics across all of the different IPS like Gmail, Yahoo, MSN, etc. along with the actual SMTP codes of rejections. ExpressPigeon's development team completely reworked their reporting interface to accomodate my request. You simply won't get that level of support from the other ESPs. Review collected by and hosted on G2.com.

Noting to dislike, really. The previous reporting interface was my only complaint, and they fixed that right away. I will say that each ESP has a different way of managing campaigns and lists, and the way that EP handles it took me a little time to get used to. That said, once I got used to their platform the ease getting email sent is second to none. Review collected by and hosted on G2.com.

Easy to use, incredible customer service, and very reasonably priced. Review collected by and hosted on G2.com.

Nothing, the service and team are really great. Review collected by and hosted on G2.com.

The ExpressPigeon team is extremely responsive and you can tell they truly are passionate about their own product. Review collected by and hosted on G2.com.

Some of the analytics that we got through previous providers weren't there but with their most recent update most of that has been covered ! Review collected by and hosted on G2.com.

Great deliverability. Incredible customer service. Easy to use. Very powerful editor. Review collected by and hosted on G2.com.

We actually don't dislike anything. Love this service. Review collected by and hosted on G2.com.

Easy to communicate with support... solved deliverability issues and helped climb our clients open rates. Template easy to build. Review collected by and hosted on G2.com.

Nothing to mention that I dislike. All issues are solved when working with support. Review collected by and hosted on G2.com.

The system thinks like a marketer/designer does. When I want an image somewhere, I just drag and drop it there. When I want to change the dimensions of a column, I just click and drag. No goofy coding and no "fixed" parameters.

I can be free to create as much as I want - and deliver content to my users in a way that works for me.

I've paid for the "big guy" systems at $20-$1,000 per month - and for email newsletter delivery, nothing comes close in features and value to ExpressPigeon. Review collected by and hosted on G2.com.

I'd like to see them add some more digital marketing features over time - like campaign series that trigger based on certain rules etc.

Also, they need to stay ahead of spammers so that their IP addresses don't get flagged by gmail etc. They seem to be doing a good job - but there's always room for improvement. Some of our newsletter recipients say they got notification in their gmail account that the IP address sending the mail has been known to send spam emails. That's not their fault - but got to stay ahead of the spammers. Review collected by and hosted on G2.com.

Love this program! Very easy to use and has a lot of great features such as embedding youtube videos, google maps and countdown clocks! Highly recommended to someone who wants to reach out to their clients but has little time to mess with HTML and formatting. Review collected by and hosted on G2.com.

There isn't much I dislike about this program but what I would like to see is being able to copy and save texts and other banner formats for future use. I use a base line with my info on the bottom of each email campaign and I find myself having 2 pages open in order for me to copy and paste the text and info into a new email. Review collected by and hosted on G2.com.

The ability to quickly create good-looking email templates and know exactly how it will look when it arrives in someone's inbox. Review collected by and hosted on G2.com.

Once you have sent a lot of campaigns, it can be a bit of a chore to go back and find a particular one. Review collected by and hosted on G2.com.

The interface to build the emails is very simple, drag and drop. You can create a professional looking email with a few simple clicks. Review collected by and hosted on G2.com.

We use a marketing automation tool and ExpressPigeon does not integrate, therefore we're unable to track our clicks, opens and engagement with our emails sent through the platform. We have also had an issue with emails going to SPAM. Internally we've added the IP to our server so it will not be blocked internally, however we cannot do that for external recipients. Review collected by and hosted on G2.com.