Having used the platform for virtual mail services, this reviewer appreciates its ability to set up business addresses and process check deposits. The user interface on mobile devices is cluttered, which affects usability.
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Their website is always available and can be accessed worldwide. Review collected by and hosted on G2.com.
The most? Because I have a list.
What I dislike the most is that the company fails to fix issues - the same problem will happen several times with no resolution. The most expensive problems I've been having with them are all related to the inability to access or process checks that my customers have sent to pay invoices. If I provide all of the details - I will run out of room in this review.
Additional issues: sometimes mail notifications work, sometimes they do not. No one can provide answers regarding this.
Historical reporting is nonexsitent. Or maybe they have just wiped my reports showing poor mail handling for my account.
They outsource processing your mail to 3rd parties like credit collections agencies - without telling you. Review collected by and hosted on G2.com.
The plans are priced competitively with many options to make the services attractive for both small startups and large companies Review collected by and hosted on G2.com.
The service you receive is horrible. There is zero implementation support, only poorly written guides that either skip critical steps or don't cover certain key functionalities. And when things go wrong, you are screwed. It takes days to get a response and when you get a chance to speak with tech support, you get the same response: "let me check with the team" and you never hear back. If you rely on the timely processing of checks being mailed to your business, you should consider other vendors. Review collected by and hosted on G2.com.
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