--- title: Voip Reviews meta\_title: 'Voip Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Voip works for a business like yours. aggregate\_rating: rating\_value: 3.0 review\_count: 1 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Voip Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of VoIP, enabling seamless connections with numerous potential customers. [(1 mentions)](https://www.g2.com/products/everyday-voip-voip/reviews?filters%5Bsentiment_snippet%5D=1961713&qs=pros-and-cons#reviews)

Users value the **easy connection** to potential customers, enhancing their communication experience with VoIP. [(1 mentions)](https://www.g2.com/products/everyday-voip-voip/reviews?filters%5Bsentiment_snippet%5D=1961705&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Voip

##### 1. Ease of Use

Users value the **ease of use** of VoIP, enabling seamless connections with numerous potential customers.
[
See 1 mentions
](https://www.g2.com/products/everyday-voip-voip/reviews?filters%5Bsentiment_snippet%5D=1961713&qs=pros-and-cons#reviews)

See Related User Reviews

PA

Paul A.

Small-Business (50 or fewer emp.)

3.0/5

"Voip review"

What do you like about Voip?

Easy to use and mass connection to potential customers.

##### 2. Easy Connection

Users value the **easy connection** to potential customers, enhancing their communication experience with VoIP.
[
See 1 mentions
](https://www.g2.com/products/everyday-voip-voip/reviews?filters%5Bsentiment_snippet%5D=1961705&qs=pros-and-cons#reviews)

See Related User Reviews

PA

Paul A.

Small-Business (50 or fewer emp.)

3.0/5

"Voip review"

What do you like about Voip?

Easy to use and mass connection to potential customers.

## Top-Rated Alternatives

[

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

Nextiva

4.5/5(3,619)

](https://www.g2.com/products/nextiva/reviews)

[

 ![Zoom Phone](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-zoom-phone.svg "Zoom Phone")

Zoom Phone

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[

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JustCall

4.3/5(2,393)

](https://www.g2.com/products/saas-labs-justcall/reviews)

[
View All Alternatives
](https://www.g2.com/products/everyday-voip-voip/competitors/alternatives)

  

PA

Paul A.

Agency Owner

Small-Business (50 or fewer emp.)

11/7/2024

"Voip review"

3/5

What do you like best about Voip?

Easy to use and mass connection to potential customers. Review collected by and hosted on G2.com.

What do you dislike about Voip?

Lack of ability to have meaningful conversations that lead to a sale. Review collected by and hosted on G2.com.

What problems is Voip solving and how is that benefiting you?

Possibility of gaining customers without using a paid employee Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of Voip for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Nextiva Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva Logo")

Nextiva

4.5

 (3,619) 

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

](https://www.g2.com/products/nextiva/reviews "Nextiva")[

2

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Zoom Phone

4.6

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Cloud VoIP Services powered by AI - Voice communications for the collaboration era

](https://www.g2.com/products/zoom-zoom-phone/reviews "Zoom Phone")[

3

 ![JustCall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall Logo")

JustCall

4.3

 (2,393) 

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[

4

 ![CloudTalk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk Logo")

CloudTalk

4.4

 (1,851) 

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

](https://www.g2.com/products/cloudtalk/reviews "CloudTalk")[

5

 ![RingEX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX Logo")

RingEX

4.2

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AI-powered communications that redefines customer engagement for modern teams.

](https://www.g2.com/products/ringex/reviews "RingEX")[

6

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8x8 Work

4.2

 (932) 

8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

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7

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Webex Calling

4.5

 (635) 

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

](https://www.g2.com/products/webex-calling/reviews "Webex Calling")[

8

 ![3CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX Logo")

3CX

4.4

 (547) 

3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

](https://www.g2.com/products/3cx/reviews "3CX")[

9

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Twilio

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 (530) 

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10

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Vonage Business Communications

4.3

 (503) 

Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

](https://www.g2.com/products/vonage-business-communications/reviews "Vonage Business Communications")
[Show More](#)

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