--- title: erxes Reviews meta_title: 'erxes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how erxes works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-06-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # erxes Reviews **Vendor:** erxes Inc **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About erxes Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team. ## erxes Reviews ### 1. Easy interface, good outlook of information. **Rating:** 3.5/5.0 stars **Reviewed by:** Nikshep A. | Operational Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about erxes?** Overall erxes is good, apart from some bugs and nuances. Easy to operate on the UI/UX, good information displayed. **What do you dislike about erxes?** Not so good with the imperative ease of access and not up to the expected level of time complexity in using the options available in the tool. **What problems is erxes solving and how is that benefiting you?** Easy customer interaction with good satisfaction on the ease for the customer. ### 2. Erxes Better Way To Automate Business Marketing and Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Rashi G. | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about erxes?** erxes marketing automation is a multi-channel marketing and sales automation tool to grow your business. Scale business performance and reach customers at the right time. It is a powerful marketing automation solution that helps to grow business day to day. erxes is a complete, in-app messaging and marketing automation platform that allows us to reach our customers in real time. erxes helps to build stronger relationships with our customers, create more revenue opportunities and drive growth for your business. **What do you dislike about erxes?** We can manage all of our marketing and sales in one place. just add leads from any source, set up automated tasks for each lead, and close more deals. erxes works with customer support teams to minimize response time and maximize help requests resolution. **Recommendations to others considering erxes:** We recommended using the erxes automation marketing tool for business. The advantage of this tool is, customers will feel like they are talking to a real person and not an automated system. We will get more leads, more customers and your business will grow rapidly through erxes automation. **What problems is erxes solving and how is that benefiting you?** erxes is a marketing automation solution for our online businesses. It combines the power of marketing automation, live chat and in-app messenger to help grow business faster with security. With erxes we can create unlimited marketing campaigns, including automated SMS messages, on-site popups & forms, all of which are globally distributed through on-demand live chat & in app messaging networks. It's an all in one solution that includes a Task Management system, Email Marketing, SMS Marketing & In-app Messaging. It makes managing our business sales and employees' work easy and measurable. ## erxes Discussions - [What is erxes used for?](https://www.g2.com/discussions/what-is-erxes-used-for) - [View erxes pricing details and edition comparison](https://www.g2.com/products/erxes/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+05%3A46%3A04+-0500&secure%5Bsession_id%5D=ece8461f-5b92-47b1-b227-02ec0c88f3cc&secure%5Btoken%5D=7cd5bbffe2a4c9686fe271e1eee9ec84cc25d85e9fd5dd52f8a1b28d8cbd1b2b&format=llm_user) ## erxes Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - Mobile Optimized **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Campaign Management** - Calendaring ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Reporting & Analytics** - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs ## Top erxes Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,159 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,198 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,166 reviews)