--- title: erxes Reviews meta\_title: 'erxes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how erxes works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2 scale: '5' date\_modified: '2026-06-04' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # erxes Reviews & Product Details Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team. * * * Seller [erxes Inc](https://www.g2.com/sellers/erxes-inc) Discussions [erxes Community](https://www.g2.com/products/erxes/discuss) Languages Supported English Overview by Mend-Orshikh /MJ/ Amartaivan (Co-Founder and CEO at erxes Inc) Show More ## Pricing Pricing provided by erxes. ### Free Free Per Month ### Enterprise Custom pricing Contact us [ View More Pricing Information ](https://www.g2.com/products/erxes/pricing) ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Intuit Mailchimp All-in-One Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp All-in-One Marketing Platform") Intuit Mailchimp All-in-One Marketing Platform 4.4/5(5,429) ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/erxes/competitors/alternatives) ![Nikshep A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikshep A.") NA Nikshep A. Operational Specialist Small-Business (50 or fewer emp.) 8/25/2023 "Easy interface, good outlook of information." 3.5/5 What do you like best about erxes? Overall erxes is good, apart from some bugs and nuances. Easy to operate on the UI/UX, good information displayed. Review collected by and hosted on G2.com. What do you dislike about erxes? Not so good with the imperative ease of access and not up to the expected level of time complexity in using the options available in the tool. Review collected by and hosted on G2.com. What problems is erxes solving and how is that benefiting you? Easy customer interaction with good satisfaction on the ease for the customer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RG Rashi G. Business Consultant Mid-Market (51-1000 emp.) 10/18/2021 "Erxes Better Way To Automate Business Marketing and Sales" 5/5 What do you like best about erxes? erxes marketing automation is a multi-channel marketing and sales automation tool to grow your business. Scale business performance and reach customers at the right time. It is a powerful marketing automation solution that helps to grow business day to day. erxes is a complete, in-app messaging and marketing automation platform that allows us to reach our customers in real time. erxes helps to build stronger relationships with our customers, create more revenue opportunities and drive growth for your business. Review collected by and hosted on G2.com. What do you dislike about erxes? We can manage all of our marketing and sales in one place. just add leads from any source, set up automated tasks for each lead, and close more deals. erxes works with customer support teams to minimize response time and maximize help requests resolution. Review collected by and hosted on G2.com. Recommendations to others considering erxes: We recommended using the erxes automation marketing tool for business. The advantage of this tool is, customers will feel like they are talking to a real person and not an automated system. We will get more leads, more customers and your business will grow rapidly through erxes automation. Review collected by and hosted on G2.com. What problems is erxes solving and how is that benefiting you? erxes is a marketing automation solution for our online businesses. It combines the power of marketing automation, live chat and in-app messenger to help grow business faster with security. With erxes we can create unlimited marketing campaigns, including automated SMS messages, on-site popups & forms, all of which are globally distributed through on-demand live chat & in app messaging networks. It's an all in one solution that includes a Task Management system, Email Marketing, SMS Marketing & In-app Messaging. It makes managing our business sales and employees' work easy and measurable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of erxes for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![HubSpot Marketing Hub Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub Logo") HubSpot Marketing Hub 4.4 (14,916) Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform. ](https://www.g2.com/products/hubspot-marketing-hub/reviews "HubSpot Marketing Hub")[ 2 ![Intuit Mailchimp All-in-One Marketing Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-all-in-one-marketing-platform.svg "Intuit Mailchimp All-in-One Marketing Platform Logo") Intuit Mailchimp All-in-One Marketing Platform 4.4 (5,429) Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more. ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews "Intuit Mailchimp All-in-One Marketing Platform")[ 3 ![ActiveCampaign Logo](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign Logo") ActiveCampaign 4.4 (14,779) ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. ](https://www.g2.com/products/activecampaign/reviews "ActiveCampaign")[ 4 ![Birdeye Logo](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye Logo") Birdeye 4.7 (4,203) Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. ](https://www.g2.com/products/birdeye/reviews "Birdeye")[ 5 ![Tidio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio Logo") Tidio 4.6 (1,959) Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. ](https://www.g2.com/products/tidio/reviews "Tidio")[ 6 ![GetResponse Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487565675/getresponse.svg "GetResponse Logo") GetResponse 4.3 (1,140) GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerce brands, we make it easier to launch campaigns, drive revenue, and keep customers coming back – all in one affordable, scalable platform. No send limits. No rented reach. Just owned growth that scales ](https://www.g2.com/products/getresponse/reviews "GetResponse")[ 7 ![LocaliQ Logo](https://images.g2crowd.com/uploads/product/hd_favicon/069083f4b8b3549c8478d32c6707cdd6/localiq.svg "LocaliQ Logo") LocaliQ 4.5 (1,087) Guided Marketing Solution for Small Business Owners ](https://www.g2.com/products/localiq/reviews "LocaliQ")[ 8 ![EngageBay Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg "EngageBay Logo") EngageBay 4.6 (713) Simple All-in-One Marketing Software. With awesome software tools backed by a dedicated support team to make every part of your marketing more effective. ](https://www.g2.com/products/engagebay/reviews "EngageBay")[ 9 ![HighLevel Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel Logo") HighLevel 4.6 (651) The fastest growing white-label marketing platform for digital agencies. CRM, Email, 2-way SMS, Funnel Builder, and more! Start with a 14 day free trial! ](https://www.g2.com/products/highlevel/reviews "HighLevel")[ 10 ![Textline Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline Logo") Textline 4.7 (385) Textline is cloud-based software for business text messaging. Textline makes texting a business as easy as texting friends and family. ](https://www.g2.com/products/textline/reviews "Textline") [Show More](#) ## Questions about erxes? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about erxes ](https://www.g2.com/products/erxes/discussions/new) GU Guest User What is erxes used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-erxes-used-for) [ View all Discussions ](https://www.g2.com/products/erxes/discuss) ## Pricing Options Pricing provided by erxes. ### Free Free Per Month ### Enterprise Custom pricing Contact us [ View More Pricing Information ](https://www.g2.com/products/erxes/pricing) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [Which influencer marketing platforms work best for DTC or ecommerce brands running a high volume of micro-influencer campaigns at once?](https://www.g2.com/discussions/which-influencer-marketing-platforms-work-best-for-dtc-or-ecommerce-brands-running-a-high-volume-of-micro-influencer-campaigns-at-once)[Best rated demo automation service for mobile use](https://www.g2.com/discussions/best-rated-demo-automation-service-for-mobile-use)[What is the top-rated remote support platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-remote-support-platform-for-enterprises) [Best cloud-based virtual data room for confidential transactions](https://www.g2.com/discussions/best-cloud-based-virtual-data-room-for-confidential-transactions)[What image optimization solutions scale well for a large ecommerce catalog with millions of product images without performance degrading as the library grows?](https://www.g2.com/discussions/what-image-optimization-solutions-scale-well-for-a-large-ecommerce-catalog-with-millions-of-product-images-without-performance-degrading-as-the-library-grows)[What are the most trusted enterprise performance management consultants by finance leaders in accounting and insurance based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-enterprise-performance-management-consultants-by-finance-leaders-in-accounting-and-insurance-based-on-user-reviews%20) [Show MoreShow Less](javascript:void(0);)