Encompass Digital Mortgage Solution Reviews & Product Details

The user interface, at least where I work, is well thought out and user friendly. I am able to complete a full 1003 (mortgage application in little time. Review collected by and hosted on G2.com.

I feel like at times, it does run slow, not due to our work servers, but from Encompass app itself. Come across this at least a couple of times a week and for a good amount of time too. Review collected by and hosted on G2.com.

My favorite thing about Encompass is how you can find everything you need for your file in the application. All you need can be found right there. It is user friendly and easy to use. It makes the process go smoothly, even when everyone is spread out throughout the company or at different locations. It has helped make me more efficient because of your ability to cater it to you and your companies needs. Review collected by and hosted on G2.com.

I dislike the email/messenger section. Although it is integrated with outlook, you still have to go outside the app for the emails. Review collected by and hosted on G2.com.

Its easy to navigate and information is organized neatly Review collected by and hosted on G2.com.

The web version is very slow and pages take a couple seconds to load.

The system shuts down sometimes without letting me save my work Review collected by and hosted on G2.com.

Now that I am more familiar with Encompass, I like how the information flows from page to page. We also have a lot of custom programming done that allows us to do things very quickly. Review collected by and hosted on G2.com.

I dislike when there are required fields to be completed before you can proceed and all they give you is the field number. I waste a lot of time sometimes. Now that I am more familiar with Encompass it is not that bad of an issue and a lot of times now when there is a missing field you can complete the field right there on the screen that tells you if something is missing. I also dislike how the DTI calculations get all screwy when you have more than one borrowing pair. Review collected by and hosted on G2.com.

The fact that I don't need to be in the actual office to use Encompass is great. There's lots of room for collaboration within one file and multiple people working on that file. Review collected by and hosted on G2.com.

If my internet goes out, then I'm 100% useless within a file. Also, when someone is in the file before you, you're stuck on read-only mode. Which gets confusing if you forget - you could end up doing tons of work and none of it will save since you're in read-only mode. Review collected by and hosted on G2.com.

Ease of use and organizational capabilities. Review collected by and hosted on G2.com.

Speed issues at times, but generally works itself out. Review collected by and hosted on G2.com.

What I like best about Encompass is that it's so simple to use and that it can be customized to suit your needs. Review collected by and hosted on G2.com.

Something that I always disliked about Encompass was that their server would at times shut down for no reason and it would interrupt our work during the day, I think they really need to work on keeping up with their servers. Review collected by and hosted on G2.com.

I like how encompass can be used for smaller companies as well as larger ones. I also love how you get emails of everything that happens with a pipeline and how it can integrate with different CRM software's. I also like how you can adjust the software to your company. With 2 different companies the functions were different. Review collected by and hosted on G2.com.

I really hate the fact that the systems keeps freezing and dropping out. It's quite annoying. I've been with 2 companies using this software and the problem is consistent. Review collected by and hosted on G2.com.

I like that Encompass is very innovative and is available anywhere there is internet. Long gone are the days that you must be logged onto a vpn to get access to your clients. The applications within the system move smoothly from one to the other and are relatively quick. Review collected by and hosted on G2.com.

I wish it were more customizable. Some of the items that my company wanted to change were among the unchangeable. Review collected by and hosted on G2.com.

its pretty easy to set up a new file and add files Review collected by and hosted on G2.com.

that it always crashes and you cant upload from emails Review collected by and hosted on G2.com.