Encompass Digital Mortgage Solution

By Intercontinental Exchange

4.2/5(61)
4.2 out of 5 stars

How would you rate your experience with Encompass Digital Mortgage...?

Encompass Digital Mortgage Solution Reviews & Product Details

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Encompass Digital Mortgage Solution Reviews (20)

Reviews

Encompass Digital Mortgage Solution Reviews (20)

4.2
61 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and organizational capabilities of Encompass, highlighting how it simplifies the mortgage process and keeps files well-organized. Many appreciate the ability to customize the software to fit their specific needs, although some report occasional speed issues and system crashes.
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Chip L.
CL
Chip L.
Content & Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Using Encompass loan origination software"
3.5/5
What do you like best about Encompass Digital Mortgage Solution?

It integrates well into our other market platform services. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

It can feel clunky to use and is available only on Windows. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Encompass"
3.5/5
What do you like best about Encompass Digital Mortgage Solution?

Very easy to use, everyone in my work place uses it and it keep files organized Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

More tabs probably .. there are not much down falls Review collected by and hosted on G2.com.

Orlando M.
OM
Orlando M.
Senior Mortgage Banker
Mid-Market (51-1000 emp.)
"Encompass is pretty good for the amount of info you have to collect and enter."
3.5/5
What do you like best about Encompass Digital Mortgage Solution?

The user interface, at least where I work, is well thought out and user friendly. I am able to complete a full 1003 (mortgage application in little time. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I feel like at times, it does run slow, not due to our work servers, but from Encompass app itself. Come across this at least a couple of times a week and for a good amount of time too. Review collected by and hosted on G2.com.

Lindsey R.
LR
Lindsey R.
Mortgage Lending Resource Center Specialist
Banking
Mid-Market (51-1000 emp.)
"Love how efficient it has made ME!"
4/5
What do you like best about Encompass Digital Mortgage Solution?

My favorite thing about Encompass is how you can find everything you need for your file in the application. All you need can be found right there. It is user friendly and easy to use. It makes the process go smoothly, even when everyone is spread out throughout the company or at different locations. It has helped make me more efficient because of your ability to cater it to you and your companies needs. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I dislike the email/messenger section. Although it is integrated with outlook, you still have to go outside the app for the emails. Review collected by and hosted on G2.com.

Patrick T.
PT
Patrick T.
Mortgage Loan Originator
Financial Services
Mid-Market (51-1000 emp.)
"Encompass Review"
3.5/5
What do you like best about Encompass Digital Mortgage Solution?

I like how encompass can be used for smaller companies as well as larger ones. I also love how you get emails of everything that happens with a pipeline and how it can integrate with different CRM software's. I also like how you can adjust the software to your company. With 2 different companies the functions were different. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I really hate the fact that the systems keeps freezing and dropping out. It's quite annoying. I've been with 2 companies using this software and the problem is consistent. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Encompass- the lender genius"
4/5
What do you like best about Encompass Digital Mortgage Solution?

I like that Encompass is very innovative and is available anywhere there is internet. Long gone are the days that you must be logged onto a vpn to get access to your clients. The applications within the system move smoothly from one to the other and are relatively quick. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I wish it were more customizable. Some of the items that my company wanted to change were among the unchangeable. Review collected by and hosted on G2.com.

Brian J B.
BB
Brian J B.
Branch Manager / Loan Originator
Mid-Market (51-1000 emp.)
"Encompass - Do we have a choice?"
4/5
What do you like best about Encompass Digital Mortgage Solution?

Encompass is very thorough. On the producers side, it is pretty self explanatory. I've heard operations say they didn't like it when we switched at my last company. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

Because of it being so thorough, my LO's can get a bit lost in what they need to insure is in the system beyond the simple 1003. Seems like it could be more streamlined. Also, I miss being able to be online vs. having to have this downloaded to my computer. I run on Mac's and need to have Windows 7 via Parallels on my laptop just to run this program. MortgageBot was all online, so I could even use my iPad. Miss that. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Encompass Rocks!"
4/5
What do you like best about Encompass Digital Mortgage Solution?

I find the transition from page to paid on the 1003 is much smoother. I also like the document storage features. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I get logged out frequently and every other program always works flawlessly so it is not my wifi connection. I assume it is because the program is bulkier than others, but not sure. Review collected by and hosted on G2.com.

Mary Gervais B.
MB
Mary Gervais B.
Mortgage Loan Officer NMLS #1478228
Financial Services
Mid-Market (51-1000 emp.)
"Encompass does what it needs to do"
4/5
What do you like best about Encompass Digital Mortgage Solution?

The modifications we have with Encompass make the loan application pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

Some pages can be jumbled and confusing. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Origination & Compliance Specialist"
3.5/5
What do you like best about Encompass Digital Mortgage Solution?

I like how the system shows everything in terms of the necessary documents needed for loan origination, compliance and closing. The way the system is set up works really well when originating loans. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

The system itself has a lot of issues in terms of constantly crashing and freezing throughout the day. Review collected by and hosted on G2.com.

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Encompass Digital Mortgage Solution Comparisons
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Encompass Digital Mortgage...
4.2/5(61)