Emburse Invoice Enterprise Pros and Cons

Emburse Invoice Enterprise Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users find Emburse Invoice Enterprise easy to use, with a straightforward design that simplifies the invoicing process. (7 mentions)

Users appreciate the user-friendly design of Emburse Invoice Enterprise, making invoice submission straightforward and efficient. (6 mentions)

Users appreciate the ease of learning with Emburse Invoice Enterprise, making invoice submission simple and efficient. (4 mentions)

Users find Easy Upload to be intuitive and efficient, streamlining the invoice submission process seamlessly. (4 mentions)

Users value the intuitive interface of Emburse Invoice Enterprise, making navigation and learning extremely easy. (3 mentions)

Users find the missing features in Emburse Invoice Enterprise create a tedious and repetitive experience. (2 mentions)

Users face receipt scanning issues that complicate the process, particularly with duplicates and manual input hassles. (2 mentions)

Users experience loading delays in Emburse Invoice Enterprise, wishing for improved filtering options for better usability. (1 mentions)

Users find deletion difficult, as they cannot quickly remove incorrect invoices or receipts without multiple steps. (1 mentions)

Users wish the upload button's placement was improved, ideally positioned at the top for convenience. (1 mentions)

Users find layout issues frustrating, particularly with scrolling and the placement of the upload button. (1 mentions)

Users face challenges with manual deletion, as wrongly attached invoices require multiple steps to remove efficiently. (1 mentions)

Top Pros or Advantages of Emburse Invoice Enterprise

1. Ease of Use

Users find Emburse Invoice Enterprise easy to use, with a straightforward design that simplifies the invoicing process.

See 7 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy for invoicing"

What do you like about Emburse Invoice Enterprise?

Simply to populate fields Easy to drag and drop invoice

Enterprise (> 1000 emp.)

5.0/5

"Straight forward and intuitive"

What do you like about Emburse Invoice Enterprise?

Not complicated to use. Minimal process.

2. Simple

Users appreciate the user-friendly design of Emburse Invoice Enterprise, making invoice submission straightforward and efficient.

See 6 mentions

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Enterprise (> 1000 emp.)

4.5/5

"User friendly"

What do you like about Emburse Invoice Enterprise?

The platform is user friendly and the design is simple and straighforward.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Product!"

What do you like about Emburse Invoice Enterprise?

Emburse Chrome River Invoice makes submission of invoices for payment painless. There are no more forms to fill out. You just bring up your vendor,

3. Ease of Learning

Users appreciate the ease of learning with Emburse Invoice Enterprise, making invoice submission simple and efficient.

See 4 mentions

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Enterprise (> 1000 emp.)

4.5/5

"User friendly"

What do you like about Emburse Invoice Enterprise?

The platform is user friendly and the design is simple and straighforward.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Product!"

What do you like about Emburse Invoice Enterprise?

Emburse Chrome River Invoice makes submission of invoices for payment painless. There are no more forms to fill out. You just bring up your vendor,

4. Easy Upload

Users find Easy Upload to be intuitive and efficient, streamlining the invoice submission process seamlessly.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy for invoicing"

What do you like about Emburse Invoice Enterprise?

Simply to populate fields Easy to drag and drop invoice

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Product!"

What do you like about Emburse Invoice Enterprise?

Emburse Chrome River Invoice makes submission of invoices for payment painless. There are no more forms to fill out. You just bring up your vendor,

5. Intuitive

Users value the intuitive interface of Emburse Invoice Enterprise, making navigation and learning extremely easy.

See 3 mentions

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Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you like about Emburse Invoice Enterprise?

Emburse Chrome River is user friendly. Anyone can learn to use this program.

Harumi O.

Enterprise (> 1000 emp.)

4.0/5

"Best User Friendly Platform"

What do you like about Emburse Invoice Enterprise?

I think the platform UI is very user friendly and intuitive. It allows to simplify and streamline complex policies while providing visibility to the e

Top Cons or Disadvantages of Emburse Invoice Enterprise

1. Missing Features

Users find the missing features in Emburse Invoice Enterprise create a tedious and repetitive experience.

See 2 mentions

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Enterprise (> 1000 emp.)

5.0/5

"Straight forward and intuitive"

What do you dislike about Emburse Invoice Enterprise?

So many boxes to fill and check. Often seems repetitive.

Harumi O.

Enterprise (> 1000 emp.)

4.0/5

"Best User Friendly Platform"

What do you dislike about Emburse Invoice Enterprise?

As with any system there is room for improvement, for invoice, that would be to have the ability to identify some data errors easily. The interface do

2. Receipt Scanning Issues

Users face receipt scanning issues that complicate the process, particularly with duplicates and manual input hassles.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy for invoicing"

What do you dislike about Emburse Invoice Enterprise?

I always skip when it asked to extract information as this causes issues

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you dislike about Emburse Invoice Enterprise?

I don't like that you have to go through the entire process of inputting an invoice and selecting submit before you find out that the invoice is a dup

3. Delays

Users experience loading delays in Emburse Invoice Enterprise, wishing for improved filtering options for better usability.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User Friendly Interface with Efficient Processes"

What do you dislike about Emburse Invoice Enterprise?

Sometime it has loading delays, and the filtering options are limited. It would be better if it has more filtering options like vendor name, amount an

4. Deletion Difficulty

Users find deletion difficult, as they cannot quickly remove incorrect invoices or receipts without multiple steps.

See 1 mentions

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Enterprise (> 1000 emp.)

4.5/5

"User friendly"

What do you dislike about Emburse Invoice Enterprise?

There are some areas that need improvement. For instance if I attached an incorrect invoice or receipt, I should be able to quickly delete it without

5. Design Improvement

Users wish the upload button's placement was improved, ideally positioned at the top for convenience.

See 1 mentions

See Related User Reviews

Mid-Market (51-1000 emp.)

5.0/5

"Better than Before"

What do you dislike about Emburse Invoice Enterprise?

Wish the browse button for uploading the invoice was at the top, not the bottom.

6. Layout Issues

Users find layout issues frustrating, particularly with scrolling and the placement of the upload button.

See 1 mentions

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Mid-Market (51-1000 emp.)

5.0/5

"Better than Before"

What do you dislike about Emburse Invoice Enterprise?

Wish the browse button for uploading the invoice was at the top, not the bottom.

7. Manual Deletion

Users face challenges with manual deletion, as wrongly attached invoices require multiple steps to remove efficiently.

See 1 mentions

See Related User Reviews

Enterprise (> 1000 emp.)

4.5/5

"User friendly"

What do you dislike about Emburse Invoice Enterprise?

There are some areas that need improvement. For instance if I attached an incorrect invoice or receipt, I should be able to quickly delete it without

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Karen K.

Assistant Controller

Enterprise (> 1000 emp.)

5/14/2018

"Streamlined, automated, paperless payables process"

4.5/5

What do you like best about Emburse Invoice Enterprise?

Automated approval routing and completely paperless. Also love the e-invoice feature for invoices with many lines to allocate. Capture is also new for us - with this service, our vendors can e-mail their invoices to our dedicated Chrome River Capture e-mail address where the invoices are automatically uploaded and OCR'd (and reviewed by a "human") which minimizes our data entry. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

Service desk tends to be slow. What used to take 1 week or less now takes 2 to 3 weeks minimum. OCR still needs a lot of improvement. I am getting a bit impatient because of how long it is taking for Emburse to improve OCR. Additionally, customers are encouraged to pay for service that used to be standard with their subscription. Review collected by and hosted on G2.com.

Recommendations to others considering Emburse Invoice Enterprise:

Chrome River is a rapidly growing company. They are very responsive when they get the same feedback from multiple customers. However, they are slow on a day to day basis when we need our routing rules modified. It takes 2-3 weeks to make a change, where it used to only take about one week or less. Review collected by and hosted on G2.com.

What problems is Emburse Invoice Enterprise solving and how is that benefiting you?

Paper invoices used to get lost or held up on someone's desk. Now the secretary or staff person scans the invoice into Chrome River (or better yet - the vendor e-mails the invoice and the invoice is "dragged and dropped" into Chrome River). Approvals are easy via e-mail. And our vendors are paid more timely! Chrome River also offers an OCR feature where elements from the invoice are optically extracted, which cuts down on data entry significantly.

Also, we were able to reduce our accounting staff by not replacing those departing the firm shortly after implementing Chrome River's Invoice product. We were able to move to a more decentralized approach where everyone in the firm that receives vendor invoices is ultimately responsible for getting them entered into Chrome River. Because Chrome River is so easy to use, that was not a difficult undertaking in the last. Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

5/2/2024

"Chrome River is easy to navigate."

5/5

What do you like best about Emburse Invoice Enterprise?

If you know how to navigate Chrome River, it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

On the drop-down menus, the C/M or the GL No. is not always there. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

2/1/2024

"Resubmitting after receiving 'Action Required'"

5/5

What do you like best about Emburse Invoice Enterprise?

It is easier to operate than the prior system used. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

When Action Required is noted on suspension, an explanation of how to add items would be helpful. Review collected by and hosted on G2.com.

Adrian T.

CISO

Enterprise (> 1000 emp.)

8/11/2023

"Easy to use invoice and expenses platform"

5/5

What do you like best about Emburse Invoice Enterprise?

mobile app works great, allows me to not only approve invoices for my area of responsbility, but also allows me to upload invoices and expenses for approval. web app is great, easy and intuitive and just works! Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

I can't think of anything that I dislike about the product, it ticks all the boxes and works well. Review collected by and hosted on G2.com.

Verified User in Legal Services

Enterprise (> 1000 emp.)

2/1/2024

"Invoice upload, OCR need to be adjusted to upload data more accurately"

2.5/5

What do you like best about Emburse Invoice Enterprise?

the OCR upload processes, it saves time; when it works properly Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

the moments when uploads are stuck in limbo, unable to delete them; they continuously sit in the uploading mode. when OCR miss connecting vendor ID & name during the uploading processes. Review collected by and hosted on G2.com.

Verified User in Law Practice

Enterprise (> 1000 emp.)

10/25/2022

"Easy, user friendly, and it won't let you mess up!"

5/5

What do you like best about Emburse Invoice Enterprise?

It makes the process of submitting expenses and invoices easy and not such a chore. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

The delays in approvals or banking verification is often slow and that can be frustrating. Review collected by and hosted on G2.com.

Verified User in Legal Services

Enterprise (> 1000 emp.)

2/1/2024

"Very user friendly"

5/5

What do you like best about Emburse Invoice Enterprise?

Prepopulation of previously used codes. Ability to copy an old invoice and update fields - time saver for recurring monthly invoices. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

Itemization for hotels does not always work. Review collected by and hosted on G2.com.

Lorene P.

Small-Business (50 or fewer emp.)

11/7/2023

"REIMBURSEMENT"

5/5

What do you like best about Emburse Invoice Enterprise?

They are sure the employees get their reimbursements! They are on top of reaching out and assuring we are satisfied. Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

I lik3le everything about them. Nothing negative to say. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

12/20/2023

"USER FRIENDLY"

5/5

What do you like best about Emburse Invoice Enterprise?

EASY ACCESS TO ALL THE PERTINENT DETAILS Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

WOULD LIKE MULTIPLE WINDOWS TO SEE ON SAME PAGE FOR REFERENCING DATA WHILE INPUTTING Review collected by and hosted on G2.com.

Verified User in Law Practice

Enterprise (> 1000 emp.)

2/6/2024

"Lots to Like"

5/5

What do you like best about Emburse Invoice Enterprise?

Very user friendly and quick, easy and convenient. Makes submitting and processing invoices and reimbursements a breeze! Review collected by and hosted on G2.com.

What do you dislike about Emburse Invoice Enterprise?

There's nothing to dislike and lots to love! Review collected by and hosted on G2.com.