EmailDelivery.com Reviews & Product Details

• The original concept made sense for technical teams: own the stack, control IPs and domains, and avoid per‑message fees with a self‑hosted sending pipeline that promised flexibility and brand control.

• Early on, the positioning around privacy, white‑labeling, and integration with external SMTP/API providers sounded practical for agencies and high‑volume senders who want autonomy.

• The architecture idea, on paper, fit advanced deliverability workflows like domain segregation, sending warmup, and routing options without being tied to a single SaaS vendor. Review collected by and hosted on G2.com.

The moment the team stopped being present, support essentially disappeared, and the product experience collapsed with it; We were left with issues in production and no meaningful response path.

Communication became a dead end: tickets lingered, guidance stalled, and critical fixes never materialized, turning day‑to‑day operations into a guessing game.

The supposed cost advantage flipped as maintenance, troubleshooting, and downtime accrued; without a responsive vendor, the total cost of ownership grew instead of shrinking. Review collected by and hosted on G2.com.

Good idea, thats about it!!! I not got really anything positive to say about it as the problems have shadowed any positives Review collected by and hosted on G2.com.

The support for this is virtually non existent, i now have a product that does not work that i paid a fair bit of money for and its like hitting your head against a wall trying to communicate with Ian.

Its now got so bad that im having to just completely forget this and move the service to mailerlite Review collected by and hosted on G2.com.

The product has potential. And would be great if they still were around to actually support it. Review collected by and hosted on G2.com.

They no longer are putting out updates. Last update was July 27th. They no longer answer support issues. Infact any issues. If you buy this right now you will likely never get your money back or support for this. I have several messages including appsumo working to get in contact with this company. Reviews on appsumo are starting to show the failure of support totally. Again no response and have had a major issue for over 30 days at this point. Review collected by and hosted on G2.com.

I confess that when I bought EmailDelivery.com I was unsure whether it would really be useful and able to replace the other email marketing tools I use, such as Mautic, Buildreal - MaillBoss, Zagomail and Mailerlite, so I decided to try it out to see how good it really is. And I confess that the tool is excellent, light, fast, intuitive, easy to segment, easy to tag, great email templates, forms, easy and quick to use.

But to make things even better, something I've never seen before was the support provided by Ian, the program's author. He didn't seem to be just a support person, he acted as if he were a partner, extremely concerned and attentive so that the program would work perfectly. He provided all the necessary guidance and adjustments and, with his recommendations and advice, I saved more than $400 a year on the server alone.

The installation, for me as a layman, if you do it using the servers they recommend, just follow the step by step, it's very simple.

But if you have any problems, just send them an e-mail and they'll get back to you practically in real time and solve them or give you alternatives so that the program runs perfectly.

I'm speaking from Brazil and even during the day or night I always received an almost instant response and support, I was positively impressed.

But to sum up, for me who uses a list of 25,000 contacts, the most positive points I consider:

Exceptional support, they don't just tell you what to do, they work and help until it's solved and everything is perfect. Even if you're a layman, they make it happen;

Platform, extremely fast, light, intuitive, for example to do contact segmentation, which in other programs took several minutes, in EmailDelivery.com took only a few seconds;

Very tasteful templates, both for emails and forms, well-designed and eye-catching;

Updates, when I went to suggest an integration with Pablly, support told me that they are already building it and showed me several other tools that are being updated; in other words, you realize that the program is always being updated, and whoever purchases it is entitled to all of them;

Performance with the tool has improved a lot, both the delivery rate and the organization of my lists;

These are just some of the points I've seen in a week's use and without all the updates. I believe there are many more to come!

In short, EmailDelivery.com is well worth buying. It's one of the best tools I've had in the 7 years I've been working in this area.

Once again I would like to thank Ian for his support and attention, he certainly made all the difference. Review collected by and hosted on G2.com.

installation for laypeople, needs support, but they offer all the guidance. Review collected by and hosted on G2.com.

As a one man band I was very hesitant in the beginning but the idea of having my own ESP and the ability to scale, while maintaining high quality delivery rates won me over. I love it to have all the control. It probably can do all what your current ESP can (or more); all the basics like campaigns/broadcasts/email sequences/drip/funnels. But also tags, lists, segmenting with logic, personalisation, throttle sending by minute/hour/day, reporting... etc. Just look it up on their website or documentation.

They also have a public roadmap with feedback options where they pick and choose the best ideas to add to the software. They are contantly updating and improving. It's already great but can only get better! Review collected by and hosted on G2.com.

Unfortunately it's not simply creating an account and you are ready to go. To set it all up takes some time, but the documentation is superb. Just follow along and you'll be fine. And in the case you get stuck it's good to know that their support is amazing! Their response time is really super fast and, because they know what they are talking about, the replies are really helpful and every time it solved my problem in their first reply (instead of trying to explain your problem in 5 emails going back and forth with some not too savvy support member who only replies once a day... Sounds familiar?) Review collected by and hosted on G2.com.

Traditional email marketing products like Mailchimp etc. are always limiting in some ways. There's limits, there's the problem of your deliverability being affected by other customers sharing IP addresses, there's the cost of dedicated IP addresses, then there's just the overall increasing cost with usage.

EmailDelivery brings huge cost savings....which is brilliant, obviously, but it also brings freedom. I knew that it would, but when you start to actually 'feel' it, it's wonderful! I now have COMPLETE control over everything email related. Drips, automations, newsletters etc. which replace Mailchimp et al, but also the transactional emails now means that I don't need SendGrid, MailGun etc. either. I control everything. That's truly empowering.

Of course, this would mean nothing if the quality of implementation or usage was lacking, but it's not. It's very efficient in it's usage of resources - obviously well-programmed and optimised. The updates and new features keep on coming. The support is AMAZING (like all other reviewers also mention)...seriously, I've never seen anything like it.

I mentioned on their feature request board that the email editor/designer could be improved or replaced to improve it a bit....so they are now adding one of the industry leading email editors to the package.....included for everyone for no extra charge. Brilliant!

So, in short, my (constant) search for better email solutions has officially ended. I've discovered my gold at the end of the rainbow ;-) Review collected by and hosted on G2.com.

A bit tongue-in-cheek, but I dislike that my competitors and everyone else also has access to EmailDelivery - I wish it was my little secret!

Seriously, I haven't found anything that I truly dislike. There are aspects that can be improved over time, and there are plans to implement them, such as auto-backups etc, but, they're in the pipeline and should be here soon.

The installation involves reading and following the well-written instructions. The docs are good. This isn't a chore....but of course a one-click auto-everything would be better. But....the instructions are super-easy to follow.

In short, no real gripes at all. Review collected by and hosted on G2.com.

I own several companies. I love the flexibility that EmailDelivery.com gives me to run my own ESP. The documentation is pretty easy to follow to get things set up and when there is/was a question I just ask support and get the answer. Usually pretty fast. I was able to easily set up SMTP Relays to MailGun and Acumbamail and then got the Velocity MTA set up. (which was a brave new world for me). All along the way I am learning that I can take more control of my email marketing. I wanted this system for broadcast emails but it offers so much more. I am really excited to see how I will be able to integrate this system into our marketing mix.

What do I like the best?

I love the pricing for sure but if the product does not work... who cares? In this case, it does work very well and if there is a problem support steps in to take it work! I am excited to see what else I can do with the product. ALSO... there is the potential for additional revenue streams. WOW!

I am really excited about EmailDelivery.com and am planning a second installation for a different company. Review collected by and hosted on G2.com.

My biggest issue was my learning curve that I personally needed to overcome to implement the product. The documentation is good and continues to get better. You do need to have some technical experience to get set up but if you get stuck, just reach out to support. The support that you get from the team to get you through any technical problems is over the top. I cannot say enough good things about the support they deliver. Review collected by and hosted on G2.com.

With this tool you can take back control over your email marketing and brake the shackles of big companies charging you for every email sen or contact owned.

If you got a little bit of technical knowledge, the setup is really easy and comes down to typing a couple of lines.

I use the ESP and MTA. It feels powerful to take matters in your own hand and ultimately save a lot of money. I also got the VPS deal at RackNerd via emaildelivery.com. You get a server in the EU for €40 per year, amazing.

The ESP UI is really fast. You can also customize it with your own CSS and email templates.

To top it all off, the customer service is AMAZING! The reply really fast and share a lot of knowledge. You can ask them anything and the problem gets worked out. They even have a look at your account or server themselves if you can't solve it. Really amazing and makes the setup + usage of the platform easy and superb. Review collected by and hosted on G2.com.

It takes a little while to get yourself known with the platform and UI. But when you got it, you got it. There is excellent support and documentation to guide you. Review collected by and hosted on G2.com.

When it comes down to the core value of Email Delivery, it's the complete control over all your email sending needs. You host it on your own server. You create, maintain and nuture your own sending IPS. Etc..

This in turn saves you tremendously in a threefold way:

1. As your sending volume grows you cost savings grow.

2. The quality of of your sending and delivery rates is in your full control, meaning you're not exposed to 'bad actors' when sending with traditional email providers on a shared IP.

3. You can scale without having to worry about moving to a dedicated IP which would cost your 10's of thousands.

Email Delivery is all designed, developed and packaged to solve any email sending bottle necks you would otherwise get with face when growing your email marketing. Review collected by and hosted on G2.com.

There is a learning curve but truthfully the package the installation, the technology is all documented.. It's a very learnalble trade. And it's well worth it even for a noob like me. Even if you're just getting into email marketing you'll need to learn all about the fundamentals of achieving high delivery rates etc..

The documentation is more or less a high-level course and training in and of itself. It's seriously that good. Take the time and dive in! Review collected by and hosted on G2.com.

One of their key differences was their support staff, however, they no longer reply to any email, tte updates have stopped since the last couple months. Their integrations like Pabbly are not working properly. The product was abandoned. Really sad to see! Review collected by and hosted on G2.com.

This product was disco tinued after their appsumo launch. Review collected by and hosted on G2.com.