--- title: Eldor AI - Agentic Commerce OS Reviews meta\_title: 'Eldor AI - Agentic Commerce OS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Eldor AI - Agentic Commerce OS works for a business like yours. date\_modified: '2026-08-29' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

# Eldor AI - Agentic Commerce OS Reviews & Product Details

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Eldor is the AI platform that sells, supports and recovers carts across WhatsApp, Instagram and your website. Autonomous from day one, in your brand's voice. 1. Sales agent - It sells while they browse. Eldor knows your catalog like your best salesperson. It answers "will this match a green saree", pairs products, applies the right offer and closes, in the chat. - AI search that understands intent - Personal recommendations and upsells - Virtual try-on for jewellery and apparel 2. Support agent - Support that resolves itself. Order status, exchanges, refunds, answered in seconds on every channel. Your team sees one queue with an AI summary and the next best action on every thread. - Unified inbox across 7 channels - 78% resolved with zero agents - Escalates with full context, never guesses 3. Recovery agent - Carts come back. On WhatsApp. Abandoned carts get a personal nudge, not a template blast. COD orders get confirmed before they become returns. Win-back campaigns run themselves. - 31% of carts won back - 96% WhatsApp delivery rate - Order confirmations that stop cancellations

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Seller
 [Eldor AI Technologies Pvt Ltd](https://www.g2.com/sellers/eldor-ai-technologies-pvt-ltd)
Discussions
 [Eldor AI - Agentic Commerce OS Community](https://www.g2.com/products/eldor-ai-agentic-commerce-os/discuss)
Languages Supported
 

English, Hindi

Overview by
 Lokesh Sharma

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 ![Sayona S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sayona S.")
SS

Sayona S.

CEO, Founder

Small-Business (50 or fewer emp.)

8/29/2026

"Seamless WhatsApp & Instagram Automation with a Unified Inbox and Easy AI Workflows"

5/5

What do you like best about Eldor AI - Agentic Commerce OS?

It helps us seamlessly automate our WhatsApp and Instagram queries and send quotations automatically. I also get a unified inbox for all my queries from the website, Instagram, email, and WhatsApp, which makes it much easier to stay on top of everything. On top of that, it lets me create AI workflows smoothly. The interface is very easy to use, and it took me no time to onboard myself. I also received better pricing as one of the early design partners. Review collected by and hosted on G2.com.

What do you dislike about Eldor AI - Agentic Commerce OS?

It can't identify unknown visitors on my website. I can only reach out to anaonymous users back through website only not on ther WhatsApp or email. Review collected by and hosted on G2.com.

What problems is Eldor AI - Agentic Commerce OS solving and how is that benefiting you?

It automates support and recovery for me to a great extent and helps with early engagement and qualification of leads with automated responses. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/eldor-ai-agentic-commerce-os/pricing)

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[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)

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