# Why do NetSuite users see different menus, and how should admins set up roles?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">A question I keep coming back to is why <a class="a a--md" elv="true" href="https://www.g2.com/products/oracle-netsuite/reviews">NetSuite</a> users see different menus and lists, and how admins should set up roles. Going by reviews, it's role-based access working as designed: each role shows only the menus and lists that role needs, which keeps screens focused and access matched to responsibility. When someone can't find a screen a colleague uses, checking their role assignment is the first step, and a homepage dashboard set up around the tools each person uses most helps new starters find their way.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">In <a class="a a--md" elv="true" href="https://www.g2.com/categories/erp-systems">ERP systems</a>, role questions tend to come up in three situations:</p><ol>
<li>A new starter. A standard role plus a short tour of their dashboard.</li>
<li>Someone needing one extra screen. A role adjustment often covers it.</li>
<li>A reorganisation. Roles are worth revisiting as a group.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">NetSuite suits organisations that want access matched to responsibility, with roles maintained as jobs change.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">How often do you revisit role assignments? And do new starters get a standard role, or one built for their job?</p>

##### Post Metadata
- Posted at: about 8 hours ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

Seeing different menus is the role setup doing its job, and checking a colleague’s role assignment first is a good habit to teach. A homepage dashboard built around each person’s most-used tools helps, since it gives new starters a landing page that already matches their work. Does anyone keep a short written note of what each role is meant to see? It seems like it would make a missing screen quick to diagnose.

##### Comment Metadata
- Posted at: about 5 hours ago
- Author title: Tech Consultant





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