# EHR 24/7® by Office Ally Reviews
**Vendor:** Office Ally  
**Category:** [EHR Software](https://www.g2.com/categories/ehr)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 10
## About EHR 24/7® by Office Ally
EHR 24/7 by Office Ally is a trusted electronic health record system used by more than 20,000 users. Its comprehensive patient charting and document management, real-time patient information, and customizable forms provide healthcare providers with an intuitive interface to manage patient care. By using EHR 24/7, providers can improve communication and collaboration between providers, leading to more accurate diagnoses and fewer errors. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, electronic prescription and more. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today.




## EHR 24/7® by Office Ally Reviews
  ### 1. Frequent Server Issues.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Antonio P. | Vice President of Investment, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2024

**What do you like best about EHR 24/7® by Office Ally?**

I love the fact that the best traditional of EHR 24/7 provided by Office Ally is its friendly price. I was a small practice owner who was seeking the EHR system that will not make a hole in my pocket and make me do deep to my wallets. For running my clinic, EHR 24/7 is a perfect fit, and it comes along with the necessary tools to handle patient’s records and invoicing.

**What do you dislike about EHR 24/7® by Office Ally?**

The downside to using EHR 24/7 is in the possible occasions that the servers may experience downtime. It is not a major issue, but when it arises, it disturbs the efficient supply chain and time may be wasted that has an impact of delaying patient care. The last but not least dataset outage is the main cause of these stress as the access to patient records is crucial.

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

My practice has turned around 180 degrees EHR full-time. A smart system Shrewdly allows me to record up and manage appointments and electronically submit the claims, without strain. These have greatly reduced the practice time and made everything succinct and very efficient.

  ### 2. Office Ally beats paper claims

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about EHR 24/7® by Office Ally?**

I like that office ally has an intelligent import function. There’s no need to adjust spreadsheets or screen submissions. Officeally is intelligent enough to do most of its own qc screening, and will prompt you to make necessary changes to claim submissions.

**What do you dislike about EHR 24/7® by Office Ally?**

Whenever there is an adjudication issue, officeally makes it difficult to resubmit within the program. It will keep submissions from going out of it believes it a secondary claim, or a duplicate.

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

We’re solving nearly all billing issues. Officeally communicates well with chirotouch.

  ### 3. life made better.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dr. kevin o. | Assistant Clinical Nurse, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2019

**What do you like best about EHR 24/7® by Office Ally?**

better documentation of data.
secure
flexible
usability friendly
easy appointments
dashboards

**What do you dislike about EHR 24/7® by Office Ally?**

the fact that first time users have difficulties in navigating through the system.

**Recommendations to others considering EHR 24/7® by Office Ally:**

get all health records solutions in one software, which is EHR 24/7. it is excellent.

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

enhanced collaboration
more patients have increased
better clinical support
linking departments is easy than ever
fast medical services
regular notifications. etc.

  ### 4. Easy to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Molly R. | Social Worker, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2019

**What do you like best about EHR 24/7® by Office Ally?**

Everything is easy to find and organized well.

**What do you dislike about EHR 24/7® by Office Ally?**

It does not load correctly on my ipad or phone which can be inconvenient since I don’t like bringing my laptop to work.

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

More secure record keeping. Faster note taking.

  ### 5. Well simplified for use and its easy to integrate. The software is very cheap

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fenardz O. | Chief Clinical Officer, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2018

**What do you like best about EHR 24/7® by Office Ally?**

It is cheap and well simplified for easy use.integrates easily and its cloud based

**What do you dislike about EHR 24/7® by Office Ally?**

Its support to customer need to be well managed in terms of response nut the software is generally good to serve 

**Recommendations to others considering EHR 24/7® by Office Ally:**

The software is very simplified to use and is 
cheap. I allows wide coverage since it  serves both remotely and physically.integrates easily and enable avoid overcrowding in the hospital..ehr 24/7 is good to serve with 

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

It has a wide coverage since it serves both physically and remotely thus has enabled avoid overcrowding and slow services.we serve many clients through the aid of ehr 24/7

  ### 6. EHR 24/7 is excellent in the ease of use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joyleen M. | Clinical officer, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about EHR 24/7® by Office Ally?**

Ehr24/7 is easy to use,it enables wide coverage of patients both physically and through use of network.its well useable in small facilities since it is relatively cheap

**What do you dislike about EHR 24/7® by Office Ally?**

Ehr24/7 give prescription list which may be difficult to understand by patients ,it's personalized thus limited,ehr24/7 also well trained personnel on IT

**Recommendations to others considering EHR 24/7® by Office Ally:**

Ehr24/7 is easy to use and relatively cheap to install in every facility small or big.it,s well used between medics too a property enabling  ease of work in the facility of use

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

It has enabled wide coverage of clients as far as patients are concerned and enabled ease of working between medics

  ### 7. Best EHR software i have used so far.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy N. | Nurse, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2018

**What do you like best about EHR 24/7® by Office Ally?**

EHR 24/7 makes easy to connect with patient from any location. It also make it easy to cater for large number of patients. Assist in controlling patients under clinical medication.

**What do you dislike about EHR 24/7® by Office Ally?**

All features are working well though the customer support team service is failing the software, as their service is not matching the cost of the software.

**Recommendations to others considering EHR 24/7® by Office Ally:**

EHR 24/7 is the game changer i recommend 10/10 usage as it is the best in revolutionizing medical practices.

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

All medical practices are made under one roof hence cheap and fast to deliver quality service to the clients.

  ### 8. Hard to use

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2018

**What do you like best about EHR 24/7® by Office Ally?**

I like that it is easy to keep charts organized. and billing was made easier as well. 

**What do you dislike about EHR 24/7® by Office Ally?**

It is extremely confusing and all the billing does not work correctly all the time. Sometimes when we send in billing information it does not go through and there is a huge learning curve when using this product. With proper and extensive training the program will be most efficient. 

**Recommendations to others considering EHR 24/7® by Office Ally:**

It's a little difficult to use, however it makes patient charts easier to organize. 

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

Organizing patient charts and EMR use. 

  ### 9. Good software for free

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about EHR 24/7® by Office Ally?**

This software is a nice suite for offices on a budget.  Easy to use and fairly intuitive.  It has several parts to it that can be used together or separately. 


**What do you dislike about EHR 24/7® by Office Ally?**

There really aren't many issues with it.  You need to play with it to figure out the easiest way to do some things


**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

This free software helps keep our small office under budget.  They say you get what you pay for, but this is really user friendly. 

  ### 10. OfficeAlly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2018

**What do you like best about EHR 24/7® by Office Ally?**

I loved the ease with which this program operated.

**What do you dislike about EHR 24/7® by Office Ally?**

I dislike that EHR and the billing options did not interface seamlessly.  I have used other EHR programs that were easier to go between

**What problems is EHR 24/7® by Office Ally solving and how is that benefiting you?**

The EHR and PracticeMate did not work well together.



- [View EHR 24/7® by Office Ally pricing details and edition comparison](https://www.g2.com/products/ehr-24-7-by-office-ally/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+12%3A57%3A46+-0500&secure%5Bsession_id%5D=60ddf9d9-27b0-48ef-a582-a9318bfb8854&secure%5Btoken%5D=7624c3efe7c9e6b2788959409de9db59dc1ff85a2dca3ce279febc1bcef76406&format=llm_user)

## EHR 24/7® by Office Ally Features
**Operations**
- Workflow Optimization - Clinical Documentation
- EHR Integration - Clinical Documentation
- Clinical Communication - Clinical Documentation
- Transcription Automation - Clinical Documentation
- CDI Training - Clinical Documentation
- Clinical Data Exchange - Clinical Documentation
- Document Access - Clinical Documentation
- Digitization - Clinical Documentation

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Platform Content**
- Automation
- File Sharing

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Platform Performance**
- Reporting

**Generative AI**
- AI Text Summarization

**Platform Additional Functionality**
- Messaging
- Task Management
- Dashboard

**Agentic AI - EHR**
- Autonomous Task Execution

**Platform Interoperability**
- API

**Platform Data**
- Alerts and Notifications
- Platform Search

**Platform Basics**
- HIPAA Compliance

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