Having used the platform for managing customer data, this reviewer finds that Easyence improves customer classification through effective data gathering and integration. It is limited by its generic nature, which restricts flexibility in customizing report formats.
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Easyence Reviews (2)
Easyence Reviews (2)

I really enjoy the way that the customer service representatives had tried to build close relationships with their customers. They tried to help solve whatever problems they were given and tried to troubleshoot the issues. usually the problems were resolved very quickly and were able to make any changes to the system. They were very helpful in trying to pinpoint the issue right away. Sometimes, it did take additional people to try and determine what the problem was. Review collected by and hosted on G2.com.
Although the customer service was great, it did sometimes take a while for the reps to figure out exactly what the problem was. Once the problem was pinpointed, it was solved relatively quickly. However, getting to the problem sometimes could take a while. The customer call service was otherwise very friendly. Review collected by and hosted on G2.com.