
Ava from the support team was professional and responsive, and she took the time to review my account and explain the situation clearly. While there was some initial confusion, the team listened to my concerns, looked into the circumstances, and worked with me to reach a fair resolution.
Throughout the process, their communication stayed polite, timely, and genuinely helpful. I especially appreciated that they were willing to take my individual situation into account rather than treating it like a one-size-fits-all issue.
Overall, it was a great customer-focused approach. Review collected by and hosted on G2.com.
The main downside for me was the pricing. As a new store owner who was still testing different tools, I found the subscription cost quite high for my current stage of business. Review collected by and hosted on G2.com.