--- title: Dropbox Reviews meta_title: 'Dropbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31466 reviews by the users' company size, role or industry to find out how Dropbox works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 31466 scale: '5' date_modified: '2026-11-03' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

Plus

$11.99
Per Month
Dropbox Solutions
(1)

See how Dropbox products can work together to solve real problems.

Dropbox Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Dropbox, and what problem is it built to solve?

Dropbox is a smart workspace for people and teams, intended to help them focus on the work that matters.

What languages does Dropbox support?

Dropbox supports 20 languages, including Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, and others.

What company sizes and industries is Dropbox the best fit for?

The clearest fit signal is among small businesses, with positive reviewers also represented in mid-market and enterprise organizations. Reviewer industries span several areas, including software, information technology, education, healthcare, and financial services.
  • Small businesses: The most prominent company-size segment in positive reviewer feedback.
  • Mid-market organizations: Also represented across a range of industries.
  • Enterprise organizations: Positive users include larger organizations as well.
  • Industries: Computer software and information technology are recurring, alongside education, healthcare, and financial services.

What customer support options does Dropbox provide, and how do users find the overall support experience?

Dropbox offers chat and phone support, along with FAQs and forum resources; live-rep support is available 24/7. The support experience is mixed: users describe timely, helpful assistance and successful issue resolution, while others find it difficult to reach a person or get help when account access is a problem.

What is the experience like for teams switching to Dropbox from another tool?

The move from other cloud-storage and office-suite options, including Google Drive or Workspace and OneDrive, is described as a shift toward easier file sharing and more dependable syncing. Dropbox’s straightforward workflow, cross-device access, and handling of large files are cited as practical improvements; transitions from other collaboration or file-sharing tools are also described as simpler to manage.

What tools and platforms does Dropbox integrate with, and how do these integrations help users get more value from the product?

Dropbox offers 222 integrations. Users connect it with office and productivity tools, communication platforms, and creative or workflow applications:
  • Office and productivity: Google Workspace, Microsoft 365, and Microsoft Office.
  • Communication: Slack and Zoom.
  • Creative and workflow tools: Adobe, Canva, Quickbase, Scrivener, and Marq.
In daily use, these connections help teams work with files alongside the tools they already use, share materials, and keep collaborative workflows moving without as much app-switching.

What features or capabilities could make Dropbox even more useful?

Dropbox could be more useful with improvements to storage flexibility, finding and organizing files, and managing collaboration. Recurring requests include:
  • Offer more affordable storage and more flexible plan steps for people whose needs fall between existing tiers.
  • Make search more effective for large libraries, with better filtering and ways to organize files across complex folders.
  • Improve large-file syncing with clearer progress and status information and more reliable handling of interrupted uploads.
  • Simplify shared-folder permissions and access controls so collaborators can understand and manage access more easily.

Is Dropbox considered safe and secure for handling data?

Dropbox users often value the sense of control they get from secure file sharing, access permissions, backups, and file recovery. At the same time, confidence is not uniform: concerns include how well sensitive information is protected, the lack of default zero-knowledge encryption, and the need to reassure clients about security. For sensitive-data use, buyers may want to assess whether Dropbox’s security controls meet their own requirements.

Dropbox Reviews (31,466)

View 19 Video Reviews
Reviews

Dropbox Reviews (31,466)

View 19 Video Reviews
4.4
31,466 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy Mac Integration and Fast Uploads, But Storage Feels Limited"
3.5/5
What do you like best about Dropbox?

I like that you can link Dropbox to your desktop and how integrated their workspace. I also appreciate that Dropbox is so easy to work with Mac products. It's fast at uploading and high-quality. I think the way it is structured in the infrastructure is pretty easy to use. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

That's downside about Dropbox is not enough storage. Review collected by and hosted on G2.com.

Sierra C.
SC
Sierra C.
Practice Lead
Mid-Market (51-1000 emp.)
"Simple, Reliable File Syncing and Sharing with Dropbox"
4/5
What do you like best about Dropbox?

Dropbox stands out for its simplicity and reliability. The interface is extremely intuitive, so there’s almost no learning curve, even for non-technical users. I can easily upload, organize, and access files from any device without thinking about it. The syncing is fast and dependable—my files are always up to date whether I’m on my laptop, phone, or another computer.

File sharing is another big win. Sending large files via a simple link saves time and avoids email limitations. I also appreciate the version history feature, which helps recover older versions of files when needed. Overall, it makes collaboration smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The biggest downside is pricing. The free storage is quite limited, so you’re pushed to upgrade fairly quickly if you work with large files. Paid plans can feel a bit expensive compared to some alternatives.

Occasionally, syncing large files can be slower than expected, and managing shared folder permissions can get slightly confusing when working with bigger teams. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless File Management, Needs More Space"
5/5
What do you like best about Dropbox?

I use Dropbox to securely store, scan, and access files across devices anytime, which makes file access effortless. I like its easy file sharing and collaboration features, helping teamwork become more efficient. The automatic file backup and version history are especially helpful, allowing quick recovery of important files if they are accidentally deleted or changed. The seamless collaboration with shared folders and file comments enhances working with teammates. I also find the initial setup quite easy, which adds to the convenience. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing that doesn't work as well with Dropbox is that it can fill up quickly, especially when working with large files, which may require upgrading to a paid plan. Another area for improvement is faster scanning for very large folders and more advanced search capabilities, making it easier to find and manage files efficiently. Review collected by and hosted on G2.com.

Khushboo B.
KB
Khushboo B.
Assistant manager- sellers support
Mid-Market (51-1000 emp.)
"Effortless File Sharing with Top-notch Security"
4.5/5
What do you like best about Dropbox?

I like using Dropbox for file storage and backup because it keeps all my important docs, photos, and videos in one safe place, preventing them from just being on one hard drive. The syncing across devices feature is amazing as I can start a project on my laptop and continue on my phone or tablet. The file accessibility and syncing eliminate the need to carry thumb drives or email files, as my documents automatically sync across my phone, tablet, and computer, ensuring the latest version is always ready. I appreciate its security features like password protection and expiration dates on shared links, which provide critical layers of security for my sensitive data. Sharing massive files is simple with Dropbox's sharing through links. Additionally, I enjoy collaborating using Dropbox alongside tools like Google Docs or email, which makes file sharing and collaboration easier. The switch from Google Drive to Dropbox was due to better file synchronization and easier sharing for my team. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Users and reviewers have identified several areas where Dropbox could be improved, particularly regarding its pricing structure, storage limitations, and security features. Review collected by and hosted on G2.com.

ANUJ J.
AJ
ANUJ J.
Analyst
Enterprise (> 1000 emp.)
"My journey with Dropbox"
5/5
What do you like best about Dropbox?

Having been using it for quite a long time, I must say its sync speed is excellent. A change that takes minutes to sync on other platforms happens in a few seconds on Dropbox, and it's also helpful in the sense that it lets us upload as well as download multiple files simultaneously. Using thing this,I can say that I don't have to wait one by one to upload and download things so I'm happy about this. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There are few things which I personally dislike and also heard from people around me that because of concerns related to their pricing for the product, and a few times there was lagging issues while doing spreadsheets work which apart from me , i got to hear from others as well about the same Review collected by and hosted on G2.com.

Malehlohonolo M.
MM
Malehlohonolo M.
Legal Content Contributor
Small-Business (50 or fewer emp.)
"Easy file storage and access across devices"
4.5/5
What do you like best about Dropbox?

I like that Dropbox makes it easy to store, access, and share files from anywhere. It helps me keep my study documents organised and I can quickly access them from my laptop or phone without needing a USB. The syncing feature is very reliable and updates files automatically, which saves time when switching devices. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside of Dropbox is that the free storage space is quite limited, which can be restrictive when saving larger academic files or multiple projects. Sometimes syncing can also feel slightly slow when uploading bigger folders, especially on weaker internet connections. It would be helpful if there were more affordable student-friendly storage options or more flexibility in the free plan. Review collected by and hosted on G2.com.

LP
Laura P.
Property Manager
Mid-Market (51-1000 emp.)
"Easy, Automated Document Sharing and Smooth Microsoft Office Integration"
5/5
What do you like best about Dropbox?

Dropbox to manage lease documents and property images. Sharing folders with tenants and owners is straightforward and I much prefer sending shared links rather than emailing attachements back and forth. It also integrates smoothly with Microsoft Office, which makes editing files fast and hassle free. Dropbox was easy to get started with since, so much of it feels almost automated. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Dropbox storage files up fastest for me, especially when I upload photos. Dropbox Transfer and the link expiration option are really useful for sending files securely to clients. I also like receiving notifications when a client downloads what I’ve sent. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy and Reliable File Sync and Sharing"
4/5
What do you like best about Dropbox?

I really like how easy Dropbox makes it to store, organize, and share files. Syncing has been reliable for me, and the ability to access my files across different devices makes collaboration and everyday work a lot more convenient. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The biggest downside for me is that the storage can fill up pretty quickly when I’m working with large files. I also feel that some genuinely useful features are restricted to the paid plans, which can be a bit limiting. Review collected by and hosted on G2.com.

Sai G.
SG
Sai G.
Specialist Programmer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Dependable Background Sync, Easy Sharing, and a Lifesaving Version History"
4.5/5
What do you like best about Dropbox?

Files sync in the background and show up everywhere I expect - desktop, phone, web. Sharing a link for a folder or file is quick, and version history has saved me when I accidentally overwrote something. It feels dependable for everyday storage and handoffs. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The free tier is tight compared to what some competitors offer, and pricing climbs if you need serious space or business features. On huge folders, sync can take a while or feel noisy with notifications. Sometimes I wish granular controls (permissions, expiry rules) were simpler without digging through settings. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Seamless Backups, Syncing, and Powerful Version History"
4.5/5
What do you like best about Dropbox?

Automatic backup is seamless and works better than Google Drive. Love the ability to have file syncing across my desktop and iPhone. Also File Version history is huge for me.

Tried DropBox paper recently and like it more than other solutions I used to use for collaborating. Also the DropBox + Slack integration is elite. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Sometimes it crashes and is pricer than I'd like and the free storage capacity is limited. And the search could be better Review collected by and hosted on G2.com.

Questions about Dropbox? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 6 hours ago

What is Dropbox and how it works?

5 Upvotes
7
Join the conversation
GU
Guest User
•
Last activity 5 months ago

What is Dropbox used for?

7 Upvotes
8
Join the conversation

Pricing Options

Pricing provided by Dropbox.

Plus

$11.99
Per Month

Professional

$19.99
Per Month

Standard

$18.00
1 user Per Month
Dropbox Comparisons
Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management