--- title: DrChrono by EverHealth. Reviews meta\_title: 'DrChrono by EverHealth. Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how DrChrono by EverHealth. works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 43 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # DrChrono by EverHealth. Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DrChrono by EverHealth. but has limited features. Are you part of the DrChrono by EverHealth. team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! DrChrono by EverHealth is a comprehensive, cloud-based platform designed to modernize medical practices by integrating electronic health records (EHR), practice management, medical billing, and revenue cycle management into a single, cohesive system. Serving over 4,600 independent practices and 13,000 providers across various medical specialties, DrChrono emphasizes mobility and accessibility, allowing healthcare professionals to manage patient care seamlessly from any device, including iPads, iPhones, and web browsers. Key Features and Functionality: - Customizable EHR: Tailor clinical workflows with adaptable medical forms and templates to meet the specific needs of any practice. - Integrated Practice Management: Streamline administrative tasks such as scheduling, patient check-in, and communication within a unified platform. - Medical Billing and Revenue Cycle Management: Enhance financial operations with tools for billing, coding, and claims processing, ensuring efficient revenue management. - Telehealth Capabilities: Offer virtual consultations through secure, HIPAA-compliant video conferencing, expanding patient access to care. - Mobile Accessibility: Access patient records and manage practice operations on-the-go via native applications for iOS devices. - Robust API and Marketplace: Extend platform functionality by integrating with third-party applications and services through a comprehensive API and app marketplace. Primary Value and Solutions Provided: DrChrono addresses the challenges of modern healthcare by offering an all-in-one solution that enhances efficiency, improves patient engagement, and supports personalized care delivery. By consolidating essential practice functions into a single platform, it reduces administrative burdens, allowing providers to focus more on patient care. The platform's mobility ensures that healthcare professionals can access critical information and perform tasks from anywhere, facilitating timely and informed decision-making. Additionally, its customizable nature ensures that practices of all sizes and specialties can adapt the system to their unique workflows, promoting better health outcomes and operational success. * * * Seller [EverPro](https://www.g2.com/sellers/everpro) Discussions [DrChrono by EverHealth. Community](https://www.g2.com/products/drchrono-by-everhealth/discuss) Solution Type All-in-One Overview by Evan Hardman Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months [ View More Pricing Information ](https://www.g2.com/products/drchrono-by-everhealth/pricing) ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/drchrono-by-everhealth/competitors/alternatives) ## User Insights Average based on 43 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Small-Business (50 or fewer emp.) 12/28/2025 "Look elsewhere. Cost me customers" 0/5 What do you like best about DrChrono by EverHealth.? Not a lot to say here. If any features functions without error I could list something. Cost is probably the only pro. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? Look elsewhere. Support is not helpful. You can submit a support ticket which results in either an awareness of an issue with no steps for resolution, or a flat out we can't reproduce your issue, sorry. They called and texted 150 of my clients at 2am, took no accountability for it and can not promise it won't happen again. I turned my reminders off completely, losing major functionality. There isn't a person you can contact or talk to about issues. A support ticket is your only option. And when you want to talk about contract issues, you wait weeks to get someone and multiple submissions about the same issue. There are so many buggy problems, appointments that don't save, billing that doesn't save, or requires multiple refresh or changes to take effect. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? It's causing me more problems than solving right now. I've used it for a medical record system for over 10 years. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/11/2025 "Good for Scheduling, Needs Modernization" 2.5/5 What do you like best about DrChrono by EverHealth.? I like the reporting system in DrChrono by EverHealth. The filters really make it easy to track patients, services, products, and finances. It helps streamline problem-solving, create marketing campaigns, and track revenue effectively. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? I find some features of DrChrono by EverHealth a bit outdated. I think they should implement a global catalog and include a CRM. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? I use DrChrono by EverHealth for appointment scheduling and managing patient records, which improves retention. The reporting system's filters make tracking patients, services, products, and finances easier, helping me problem solve, create marketing campaigns, and track revenue efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brandon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon D.") BD Brandon D. CEO Small-Business (50 or fewer emp.) 2/19/2025 "Avoid at all cost!" 0/5 What do you like best about DrChrono by EverHealth.? They used to be somewhat competent prior to the acquisition. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? - Exceptionally poor customer success team - Pathetic software, buggy with outages - UI is severely dated, non-intuitive Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? DrChrono is hands down one of the worst platforms I’ve ever encountered. Their customer support is abysmal—slow, unhelpful, and completely lacking in empathy. If you have an issue (which you will), don’t expect timely or meaningful assistance. Beyond that, their business practices are deceptive. They make promises they don’t keep, and once they have your money, good luck getting any resolution. The platform itself is outdated and clunky. The UI is frustratingly bad, making even simple tasks a headache. It feels like it hasn’t been updated in years, yet they still charge premium prices. If you’re looking for a reliable, user-friendly system with decent support—stay far away from DrChrono. I absolutely do not recommend this software to anyone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amber L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber L.") AL Amber L. Patient Call Specialist Mid-Market (51-1000 emp.) 6/30/2025 "Dr. Chrono use" 5/5 What do you like best about DrChrono by EverHealth.? The most helpful use for Dr. Chrono, is the information is readily available, and laid out professionally. It is quick and easy to use. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? The least helpful about Dr. Chrono, is that it doesn't save the patients for the day only a few at a time in the search bar. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? Keeping the patients informed about their upcoming appointments, and procedures. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 3/29/2024 "Customer Service lacks" 0/5 What do you like best about DrChrono by EverHealth.? Liked the pleasingly asthetic look of the schedule. Easy to read. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? Can't ever get a resolution to the problems we have. Been experiencing issues with the Day Sheet for a month now (duplicate totals) and NO resolution in sight. Can't get someone 'higher up' to figure this out! Feel like we are in the Wizard of Oz and he's off limits. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? So far, they haven't resolved anything. Like I said, the Day Sheet has been wrong for the past month (duplicating payments). Can't pull accurate numbers for our CEO. How would your CEO respond to that? Could he run a business like this? Have him give me a call to discuss! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Chris L. CEO Hospital & Health Care Small-Business (50 or fewer emp.) 8/29/2023 "The best EHR for iOS users!" 4/5 What do you like best about DrChrono by EverHealth.? DrChrono was groundbreaking when it first came out, featuring an iOS mobile app to chart and send prescriptions from your iPad or iPhone. This saves me so much time and is the main reason I can't leave this product. Many years later while other EHRs have come out with new iOS apps, DrChrono continues to be the most robust and efficient option. Most of the built-in practice management features are outdated and clunky but if you use other software for scheduling and patient engagement, DrChrono offers you best-in-class, lightning-fast charting and medication management for iOS. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? The problem I have is that DrChrono has done very little to modernize their product. Since being taken over by Updox, there have been minor improvements to some features that not everybody would benefit from. But very little improvement has been made to the overall product. The telemedicine option is a waste of time with so many simpler options on the market, plus they charge extra for those visits, which might have been okay 10 years ago. There are frequent backend issues such as slowness and brief outages on a weekly basis. The OnPatient patient portal is outdated and quite boring and the built-in scheduling system is old and tedious, creating a lackluster patient experience. OnPatient seems to get zero attention from DrChrono, with not a single UI or feature update since launch. For all of these reasons, I avoid all of the practice management and patient engagement features and use DrChrono solely as an EHR. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? DrChrono is a time saver for providers and leader in data security due to its mobile app platform and iOS programming. The ability to access it using native apps for phones and tablets makes charting a breeze. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dr. Seth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Seth S.") DS Dr. Seth S. CEO Small-Business (50 or fewer emp.) 11/11/2022 "Money hungry company with no loyalty" 0/5 What do you like best about DrChrono by EverHealth.? Honestly, I have been with them for more than three years and they have let me down. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? No customer loyalty or service. You can not speak with anyone or the messages are not even read right. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? None. Do yourself a favor and go with other EHR systems where you can talk with live people and have the proper support you need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EG edward g. owner Small-Business (50 or fewer emp.) 11/4/2022 "downtime" 1.5/5 What do you like best about DrChrono by EverHealth.? The electronic prescribing module is convenient. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? There are frequent downtimes and outages when you can't send prescriptions, read notes, see your schedule, book patients, etc. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? DC helps me stores notes, send prescriptions and stay organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/4/2022 "Love Dr.Chrono" 5/5 What do you like best about DrChrono by EverHealth.? the ease of use and being able to see everyone on my teams schedule. Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? Confusing at first to use becasue of all the different tabs. Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? Dr.Chrono is solving the issue of having to use 2 software to conduct a session and put it into one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tiffany P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany P.") TP Tiffany P. Fitness Dietitian Team Lead Mid-Market (51-1000 emp.) 9/28/2022 "Easy for providers and clients" 5/5 What do you like best about DrChrono by EverHealth.? Easy access for providers to their clients, especially with the video chat feature Review collected by and hosted on G2.com. What do you dislike about DrChrono by EverHealth.? You cannot permanently delete a client from the system, you can only mark them as inactive Review collected by and hosted on G2.com. What problems is DrChrono by EverHealth. solving and how is that benefiting you? Scheduling clients has been easy and very organized for my practice Review collected by and hosted on G2.com. Show More 10/10/2022 Validated ReviewerIncentivizedSource: G2 invite ## Questions about DrChrono by EverHealth.? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DrChrono by EverHealth. ](https://www.g2.com/products/drchrono-by-everhealth/discussions/new) GU Guest User • Last activity almost 4 years ago How much does DrChrono EMR cost? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-drchrono-emr-cost) [ View all Discussions ](https://www.g2.com/products/drchrono-by-everhealth/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/drchrono-by-everhealth/pricing) DrChrono by EverHealth. Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(259) [ Compare Now ](https://www.g2.com/compare/drchrono-by-everhealth-vs-tebra-previously-kareo-patientpop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/drchrono-by-everhealth-vs-epic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d1274be56faf786861a36ee24030e50/rxnt.png "Product Avatar Image") RXNT 4.2/5(53) [ Compare Now ](https://www.g2.com/compare/drchrono-by-everhealth-vs-rxnt) ##### ##### DrChrono by EverHealth. Features Clinical Workflow Management Multiple Medical Provider Access Clinical Documentation Patient Health Information Management ePHI Storage Patient Workflow Management [ View More Features ](https://www.g2.com/products/drchrono-by-everhealth/features) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Chiropractic](https://www.g2.com/categories/chiropractic) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What retail task management software has the best analytics and reporting for a district manager tracking store execution across multiple locations?](https://www.g2.com/discussions/what-retail-task-management-software-has-the-best-analytics-and-reporting-for-a-district-manager-tracking-store-execution-across-multiple-locations)[What is the best software for improving employee engagement in the service sector?](https://www.g2.com/discussions/what-is-the-best-software-for-improving-employee-engagement-in-the-service-sector)[Which civil engineering design tools have the strongest stormwater and drainage analysis capabilities for firms doing land development and site design?](https://www.g2.com/discussions/which-civil-engineering-design-tools-have-the-strongest-stormwater-and-drainage-analysis-capabilities-for-firms-doing-land-development-and-site-design) [Which corporate volunteering tools work best for a company building employee engagement and culture where volunteering needs to feel like a genuine perk rather than a corporate obligation?](https://www.g2.com/discussions/which-corporate-volunteering-tools-work-best-for-a-company-building-employee-engagement-and-culture-where-volunteering-needs-to-feel-like-a-genuine-perk-rather-than-a-corporate-obligation)[Which idea management software has the best combination of price and features for a startup that wants a structured innovation process without paying enterprise rates?](https://www.g2.com/discussions/which-idea-management-software-has-the-best-combination-of-price-and-features-for-a-startup-that-wants-a-structured-innovation-process-without-paying-enterprise-rates)[Pros and Cons Details](https://www.g2.com/products/drchrono-by-everhealth/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)