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Docusign Reviews & Product Details

Pricing

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month
Joshua M.
JM
Joshua M.
Client Executive
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Makes Sending and Signing Contracts Fast and Effortless"
5/5
What do you like best about Docusign?

The most helpful thing about DocuSign is the ease of use and being able to ship contracts to my customers efficiently. I like the fact that you can tag the signors names, dates, titles, and it shows you exactly where the contract needs to be signed. The reminder feature is also super helpful Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't like how quickly the links expire when I am looking at an old signed DocuSign. I have to request a new link and it takes up a bit of my time. Although, that is just one small aspect I don't like Review collected by and hosted on G2.com.

KHARANKUMAR R.
KR
KHARANKUMAR R.
Junior Data Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"DocuSign Makes Office Signatures Fast and Paperless"
5/5
What do you like best about Docusign?

Docusign helps to do digital signature for our office document which I like the most, because previously we were taking print out then have to to sign and take photo of that and upload but docusign e-sign digital signature idea was really good for many NOC. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Docusign should have more templates based on all both corporate and government level template should improve on that other than that nothing to dislike everything is good Review collected by and hosted on G2.com.

Durvesh C.
DC
Durvesh C.
User Interface Designer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Digital Signatures and a Smooth, End-to-End Signing Process"
5/5
What do you like best about Docusign?

It is easy to create digital signatures and complete the process. Instead of sharing files over email, downloading the document, opening it in Word or a PDF, and then pasting signatures into the document, this makes things easier for both parties. Once both parties sign a document, everything is straightforward and the document procedure is complete, so no further tracking is required. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

There’s nothing BAD about Sign that comes to mind for me right now. Review collected by and hosted on G2.com.

Patrizia S.
PS
Patrizia S.
Co Founder
Internet
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Makes Contract Signing Simple and Fast"
4.5/5
What do you like best about Docusign?

What I like most about DocuSign is how easy it is to use. I’m a freelancer, so I’ve used it several times to sign contracts, and I’ve always found the process very simple and quick. Everything is clear, and you don’t need any particular technical skills to use it. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

There’s nothing in particular that I dislike about DocuSign. If I had to suggest one improvement, maybe a clearer dashboard where you can quickly review and manage all your signed documents in one place. Review collected by and hosted on G2.com.

Suraj R.
SR
Suraj R.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Streamlines Remote Document Signing and Cuts Paper Waste"
4.5/5
What do you like best about Docusign?

I like that it prevents the unnecessary burden of getting documents printed and then signing them or getting them signed. Also it is great while working remotely with teams where people are spread throughout the globe. It is also very sustainable for the environment as it helps unnecessary printing and paper wastage. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I feel it is a bit costly for small teams and also sometimes it's a bit difficult to make it legally binding apart from this the tool is very great. Review collected by and hosted on G2.com.

Colby H.
CH
Colby H.
Senior Manager, Marketing Operations
Mid-Market (51-1000 emp.)
"Docusign - sales machine at the cost of actual functionality & mature modern features."
0.5/5
What do you like best about Docusign?

It does send documents, eventually. There are some features with IAM that are promising but are not mature features yet. Docusign is slow but reliable. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

It has been the worst onboarding and implementation experience of my career. If you do not pay $$$$ for a 3rd party to help you implement you are just throwing money away for their CS onboarding team to "help" you. I wish they had an AI agent that could do that, honestly.

If you integrate with Salesforce or plan to use in Salesforce in any way. I wouldn't recommend Docusign. They brag about it being the 2nd app on the SF App Exchange and now looking back, it makes sense that it's that old and appears to have never been updated since 2004. Review collected by and hosted on G2.com.

Lorie C.
LC
Lorie C.
Project Manager
Small-Business (50 or fewer emp.)
"Simple and Convenient for Remote Document SigningTrackable"
5/5
What do you like best about Docusign?

I like how easy and straightforward DocuSign is to use. It makes sending, signing, and tracking documents quick and convenient, especially when working remotely. I also like the clear notifications and status updates, which help make sure nothing gets missed. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

One thing I dislike is that some features can feel a little limited unless you’re on a higher-tier plan. It would also be nice if the interface were a bit more streamlined for users who only need basic signing features. Review collected by and hosted on G2.com.

Krisitine G.
KG
Krisitine G.
Business Support Worker
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"DocuSign Makes Signing and Tracking Documents Easy"
5/5
What do you like best about Docusign?

What I like best about DocuSign is how easy it makes signing and sending documents online. It saves time by avoiding printing, scanning, and mailing, and I can track a document’s progress and see when it has been signed. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

One downside of DocuSign is that some recipients may find the signing process confusing, especially if they are not familiar with digital signatures. It can also take extra time to manage reminders and correct documents when details need to be changed. Review collected by and hosted on G2.com.

Punnareddy p.
PP
Punnareddy p.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Effortless Contracts with Docusign and Salesforce Integration"
4.5/5
What do you like best about Docusign?

I like how easy it is to access documents and manage signature processes with DocuSign. The integration with Salesforce for contract renewals simplifies things even more. I appreciate being able to send forms in bulk and route them based on conditions, which streamlines our workflow. Additionally, the ability for anyone with access rights to utilize templates is quite convenient. The initial setup was simple for us, especially the quick integration with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Contacting the support team was previously challenging, and the cost has increased a bit. Review collected by and hosted on G2.com.

Barry D.
BD
Barry D.
Procurement Specialist
Enterprise (> 1000 emp.)
"Fast, Interactive, but Needs Quicker Document Access"
4.5/5
What do you like best about Docusign?

I really like how DocuSign is fast and convenient. It saves me a lot of time and resources because I can sign paperwork like employment or loan applications online instead of mailing them back and forth. I appreciate that it eliminates the need for printing on paper and trips to the office. The feature where it guides you through the signing process using graphics, like a star that indicates where to sign, is particularly helpful. I find it very interactive, and it ensures I don't get lost in the document process. You've done everything online quickly, and it feels seamless. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I find it inconvenient that after signing a document in DocuSign, there's a delay before receiving the signed copy via email. I would prefer to be able to save the signed document immediately rather than wait for another email to download it. Review collected by and hosted on G2.com.

Questions about Docusign? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Pete W.
PW
Pete Weinman
•
Last activity over 4 years ago

What alternatives to docusign do you recommend?

2 Upvotes
2
Join the conversation
Verified User
G2
Verified User
•
Last activity over 3 years ago

What is the difference between an electronic signature and a digital signature?

3 Upvotes
5
Join the conversation

Pricing Options

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Business Pro

$40.00
1 User Per Month

Standard

$25.00
1 User Per Month
Docusign Comparisons
Docusign Features
Custom Branding
User, Role, and Access Management
Performance and Reliability
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability