Diligent Boards Reviews & Product Details

What I like most about Diligent Boards is how it keeps board materials, meeting agendas, and important documents organised in one place. I regularly use the document-sharing and annotation features, which make reviewing materials and collaborating much easier. The interface is clean, navigation is smooth, and documents load reliably. I also appreciate the secure access controls and integrations, which reduce manual work and make meeting preparation more efficient. Review collected by and hosted on G2.com.

One thing I dislike about Diligent Boards is that some features can take a little time to navigate, especially when managing large board packs or switching between documents. The search functionality could also be more intuitive, and integrations with other productivity tools could be smoother to reduce manual uploads. While performance is generally reliable, occasional loading delays can interrupt workflow. I would also like to see smarter AI-powered document summaries and more flexible pricing options. Review collected by and hosted on G2.com.

The user interface is very easy to use. I can manage my meetings and agendas in minutes and edits or adding documents is extremely easy. It does have a pretty good learning curve in the beginning, but then it becomes a really easy program to use. Customer service is also always very quick to respond which is extremely helpful when issues are typically time sensitive. Review collected by and hosted on G2.com.

I don’t have anything specific that I dislike about Diligent. The main issue I run into is that, at times, when I click on an agenda or a linked item, I get an error message saying the page is not available. When that happens, I have to contact customer support, and the request usually needs to be escalated to the technical department to get it resolved. We link important items through our BoardDocs portal, so it’s frustrating when a link won’t open when we need it. Review collected by and hosted on G2.com.

Diligent is easy to get the hang of, and it lets me quickly get to work creating books and documents that are simple to access. Review collected by and hosted on G2.com.

I don’t find the AI features particularly useful, though I realize that’s largely a matter of personal preference. Review collected by and hosted on G2.com.

I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. I appreciate the multiple capabilities Diligent Boards offers to assist with all aspects of board meetings and materials. I like the simplicity of revising questionnaires and generating various reports for data on the results. It’s helpful that all director questionnaire responses can be compiled into one document for easy reference. The calendar feature is a great central location for multiple people to view and make changes. I also enjoy the reference center, which stores governance documents and other reference materials, making access easier. Review collected by and hosted on G2.com.

When I upload a document to a meeting in the portal, I just want it to upload when I drag and drop, I don't want to hit a 'confirm' button. Too much clicking like this is a time-waster and seems like it could be removed. Also, the electronic signature upload shouldn’t have such extremely specific size requirements. This takes extra time and hassle to prep the signature to the requirements. It would be helpful if the system would automatically reformat an as-is uploaded signature. Review collected by and hosted on G2.com.

The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It doesn't feel "busy" and for new users, takes minimal time to navigate.

Customer service is also always very quick to respond which is extremely helpful when issues are typically time sensitive. Review collected by and hosted on G2.com.

I don't have anything specific that I dislike about Diligent. I have used BoardVantage as well and would choose Diligent first.

For my role, I need the process to be quick and easy, especially with last minute changes. Review collected by and hosted on G2.com.

I appreciate how easy it is to share read-ahead materials for our quarterly virtual meetings with Diligent Boards. I find it secure to share documents with board members, and the offline viewing capability is quite handy. I also like the ease of reading documents on my phone, which enhances accessibility. Review collected by and hosted on G2.com.

I wish there was a discussion, feedback, or voting part incorporated in each book. Review collected by and hosted on G2.com.

It has seamless security and access control features through end-to-end encryption of data. This helps us focus on important issues as our data is never at risk.

It also have great integration capabilities with a number of softwares which promotes a highly streamlined workflow that has seen great productivity in the company. Review collected by and hosted on G2.com.

I do not have dislikes on this tool. I has been exceptional. Review collected by and hosted on G2.com.

The ease of being able to update board books and get them out quickly to the board members. Review collected by and hosted on G2.com.

When we were using the app years ago, it was always so frustrating to have to change passwords. Review collected by and hosted on G2.com.

Secured, collaboration, all board sensitive documents and information in one place, Easy integration, wonderful support. Review collected by and hosted on G2.com.

In resource center, new documents are at the bottom. I wish to see them at the top Review collected by and hosted on G2.com.

Extremely user friendly. User experience is good for both system admin and end users. Review collected by and hosted on G2.com.

Sometimes support is slow to help since the changes took place a couple of years ago and help was moved to Europe/mexico. Review collected by and hosted on G2.com.