# DiFlex Reviews
**Vendor:** DiFlex  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About DiFlex
DiFlex is a web CATI survey application, making a phone research process two times faster and cheaper. It will turns any browser into an outbound call center in minutes, where the operator will be able to call, fill out a questionnaire and track the results. ✅ Fast & cost efficient call center Software ✅ Purpose designed for easy way conducting simple or complex telephone research (CATI) ✅ No software installation and training ✅ All functions integrated in one window ✅ Two-way integration for transforming online survey into Professional CATI surveys ✅ Unique quota management tool




## DiFlex Reviews
  ### 1. The best phone research solution for ISR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shorena T. | CEO, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about DiFlex?**

I liked that DiFlex made the telephone research process much faster and cheaper. Its features enabled us to conduct research in the most flexible way.

**What do you dislike about DiFlex?**

Even thought it works on android system it does not have android application which was a bit inconvinient for us. Would be perfect to add this feature

**What problems is DiFlex solving and how is that benefiting you?**

As setting up of call center was very expensive for us, DiFlex made it much cheaper and faster, due to no installation cost and several dialer methods such as simple, progressive, predictive etc. This made me as a user very productive and increased the overall business performance.

  ### 2. DIFLEX helped us make organised telephone research

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tatiana Z. | Analyst, Research, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about DiFlex?**

The best funtion of Diflex so far is orginising all features in one space such as calling, filling survey and monitoring results which makes Diflex stand out from their competitors.

**What do you dislike about DiFlex?**

The product does have IOS system. It would be very helpful for us if they consider it in the future.

**What problems is DiFlex solving and how is that benefiting you?**

DiFlex helped us organise the process of phone research itself. While using DIFlex our operators are working just in one virtual space, where they are making calls, filling surveys and monitoring results.



- [View DiFlex pricing details and edition comparison](https://www.g2.com/products/diflex/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A34%3A07+-0500&secure%5Bsession_id%5D=36b50213-3916-4b90-9f4c-2661854dc166&secure%5Btoken%5D=1a95c2f993aa0e52612af36beb2f3ebefd80bc23676b329d63eb4a1cf0fa8a35&format=llm_user)

## DiFlex Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

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