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Dialpad

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4,912 reviews
  • 3 profiles
  • 15 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Reviews

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Profile Name
Star Rating
3272
1235
256
65
81
Nitin G.
NG
Nitin G.
Global Recruitment Specialist
07/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

AI ready VOIP integration service

Connectivity is very smooth as compared to to previous issues
RT
Ramatoulaye T.
07/31/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Dialpad user

I like that you can customize your call tags at the end on the call I also like that you can send a tm to a caller
Verified User in Human Resources
AH
Verified User in Human Resources
07/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use software

We've had a great experience using Dialpad Connect. The platform is intuitive, reliable, and easy to deploy across our team. Call quality has been consistently excellent, and the user interface makes managing calls, messages, and voicemails straightforward. One of the standout features is the AI-powered call transcription and analytics, which provide valuable insights and help improve communication efficiency. The mobile and desktop apps work seamlessly, allowing our team to stay connected whether in the office or working remotely.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com