The best part of us was how easy it was to get started. We integrated Dexatel's OTP API into our signup flow and the process was pretty straight forward. Their support also helped us during setup when we had questions.

We have 1000+ signups per week, so OTP delivery is quite important for us. So far it ha bee n reliable and we also have the option to use another channel when SMS doesn't go through Review collected by and hosted on G2.com.

Sometimes an SMS is not delivered, which I guess is something you can't completely avoid with SMS. We use email as a fallback after SMS, so in our case it hasn't caused any major problems. Review collected by and hosted on G2.com.

Our customers are from many different countries and this was the main reason we started looking for another provider. With our previous delivery was good in some countries but not so good in others Since moving to Dexatel we see much more stable delivery across the markets we work with. The platform itself is also easy to use and we didn't have any major issues with the integration. Review collected by and hosted on G2.com.

There are still some countries where delivery can be slower from time to time. Usually it is not a big issue, but we do notice it occasionally. Review collected by and hosted on G2.com.

As a SaaS company, communication touches almost every part of our product. We switched from another vendor to Dexatel and have been much happier with the overall experience. We use Dexatel for user verification during signup, login authentication, password resets, billing notifications, product updates, onboarding reminders, and customer engagement campaigns. what i like most is that we can manage SMS, WhatsApp, email, and other channels from a single platform instad of juggling multiple vendors. Review collected by and hosted on G2.com.

The Platform covers most of our requirements Review collected by and hosted on G2.com.

We originally started using Dexatel for transactional messages like order confirmatons and delivery updates, but over time it became a much bigger part of our customer engagement strategy. We now use it for abandoned cart reminders, personalized discount offers, flash sales, loyalty campaigns, and post-purchase follow-ups.

What i like most is the ability to reach customers through the channels they actually pay attention to. Instead of sending every promotion through email and hoping it gets opened, we can use SMS, WhatsApp, and email depending on the customer and the type of message, The flexibility has helped us create much more targeted campaigns. Review collected by and hosted on G2.com.

Nothing significant so far they are very amazing Review collected by and hosted on G2.com.

We run an online platform where users are constantly signing up, logging in, resetting passwords, and interacting with the product. We use Dexatel for OTPs, two-factor authentication, password resets, login alerts, and general user notifications. what we've been happiest with is the reliability. verification codes arrives quickly, and we haven't has to spend much time worrying about delivery issues.

we also like having SMS, WhatsApp, and emails available in one place. Different users respond to different channels, so having that flexibility has been really useful. Review collected by and hosted on G2.com.

Nothing major comes to mind. There are always small things that could be improved but overall the platform has worked well for us. Review collected by and hosted on G2.com.

We operate a Fintech platform across serveral markets, and user verification is one of the most critical parts of our customer journey. What impressed us about Dexatel was how quickly it become a "set it and forget it" solution. OTP WhatsApp as a fallback channel when SMS delivery was not optimal. The onboarding process was smooth, and their support team was there whenever we needed guidance Review collected by and hosted on G2.com.

I'd welcome more detailed filtering options for performance analysis by region. Review collected by and hosted on G2.com.

We use Dexatel to communicate with guests before, during, and after their trips. Rather than relying on a single channel, we use a mix of SMS, WhatsApp, and email depending on the type of message and the customer's preferences. Time-sensitive updates such as travel alerts, check-in reminders, and last-minute changes are typically sent via SMS or WhatsApp, while detailed itineraries and booking information are often delivered by email. Having multiple channels available from a single platform has made our communication much more reliable. Guests receive important information through the channel most likely to reach them, and we no longer have to worry about critical updates being missed Review collected by and hosted on G2.com.

Integrations with hospitality platform like Oracle OPERA would make setup faster by reducing custom development and making it easier to sync reservations, guest data, and messages. Review collected by and hosted on G2.com.

We use Dexatel to communicate with patients about upcoming appointments, schedule changes, follow-up visits, and general updates. Before implementing it, much of this communication was handled manually by our staff. The platform is easy to use, messages are delivered reliably, and patients appreciate receiving reminders on their phones instead of having to rely on emails or phone calls. Review collected by and hosted on G2.com.

Getting our communication workflows set up took some time initially, but once everything was in place, managing it became straightforward. Review collected by and hosted on G2.com.

WE originally signed up because we needed a reliable way to send OTPs for new user registrations. That was the only reason at first. After a few months, we started using it for onboarding messages and product updates as well, simply because it was easier than adding another tools. Review collected by and hosted on G2.com.

Nothing Major, I'd probably like to see more examples for different use cases in the documentation, but whenever we couldn't find something, support filled in the gaps. Review collected by and hosted on G2.com.

As a fintech company, we rely heavily on SMS verification for account registration, login authentication, password resets, and transaction approvals. One of the biggest challenges we've faced in the past was making sure verification codes reached users quickly and reliably. What stood out with Dexatel was the consistency of OTP delivery. Verification messages arrive within seconds for most users, including in markets where we previously saw delays or delivery issues with other providers. The platform is straightforward to manage, and their support team has been responsive whenever we've needed assistance. Review collected by and hosted on G2.com.

I'd like to see more advanced analytics and reporting options, especially for monitoring delivery performance and success rates across different countries and mobile operators. Review collected by and hosted on G2.com.