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Decorum Reviews & Product Details

Decorum is a B2B order management software that simplifies the order-to-dispatch cycle for manufacturing companies. It provides a closed environment for seamless order management, real-time updates for all stakeholders, and a customizable user-friendly order portal. The platform comes with a CRM tool for sales teams to track and manage leads effectively. With Decorum, businesses experience streamlined processes, reduced support requests, no scattered communication, and improved customer satisfaction, making it the key to success in the order management journey.

Seller

Wit By Bit

Discussions

Decorum Community

Languages Supported

English

Overview by

Decorum By Wit By Bit

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Decorum Media

The personalized dashboard allows you to effortlessly monitor the fulfillment status and current stage of your orders. It also helps generate insightful reports for thorough analysis.

Create multiple price lists and assign them to your customers based on their specific requirements.

Receive real-time automatic updates on your orders, reducing the need for manual communication efforts.

Customers can place and track their orders directly, without having to get in touch with someone from your company.

Capture leads, track opportunities, manage orders, raise queries, schedule activities, monitor KPIs, and more - all in one place.

Get a comprehensive view of your order summary, including the timelines.

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Gautam D.

Mid-Market (51-1000 emp.)

4/3/2024

"Complicated order process was simplified with Decorum"

5/5

What do you like best about Decorum?

I like how customizable Decorum is. Based on several factors, our order flow varies from customer to customer, and Decorum gives us the flexibility to give each customer a suitable experience. The customization is as simple as on-off buttons, and we are able to do them ourselves, without any coding or other help from Decorum’s team. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

I’ve had a pretty good experience with the implementation and usage of Decorum. They’ve been responsive and available as and when required. No complaints. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Our order process was quite complex with several product variables. This resulted in a lot of online & offline communication. We were looking to build a custom solution when we stumbled upon Decorum. Decorum has helped map out our process and automate it, easing several operational tasks and reducing manual communication / interventions to a large level. Review collected by and hosted on G2.com.

Verified User in Textiles

Small-Business (50 or fewer emp.)

2/12/2024

"The best tool to manage complex orders"

4.5/5

What do you like best about Decorum?

With Decorum in place, I don’t manage orders on email anymore! This has been a huge relief as emails were not efficient for receiving orders. Also, orders we receive on Decorum are more complete as our customers get prompted to enter all necessary details. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing to dislike about Decorum. It has transformed our operations, and the team behind it has been very easy to work with. The one and only (minor) issue I have is getting used to the way the phone numbers are set up without any dashes in between the numbers, but that is a minor detail. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Our customers have responded very well to the ease of use of Decorum. Decorum has simplified order placing for them, and order management for us. We don’t need to manually copy order data anymore. The team can always log on to the platform and know what’s happening without following up with each other. Review collected by and hosted on G2.com.

SUJAN G.

Sales Manager

Small-Business (50 or fewer emp.)

3/28/2024

"The easiest way to manage my sales team"

5/5

What do you like best about Decorum?

Decorum has transferred the way I oversee order and sales activities in the company. With all information updated in real-time on Decorum's mobile app. I do not have to hold regular sales meeting or make calls throughout the day to get updates. The team is working more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

The team adapted to Decorum very easily. It is working well for us, as I don't dislike anything. Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

Decorum has given us the competitive advantage by shortening our order to despatch cycle, and allowing us to better serve our customers. There used to be a lot of communication error in the company earlier when orders were shared haphazardly. But now with all information in one place,we don't face that issue any longer. Review collected by and hosted on G2.com.

Richard P.

Small-Business (50 or fewer emp.)

2/14/2024

"Decorum-An excellent platform for our business and our customers"

5/5

What do you like best about Decorum?

User friendly and has all relevant information reference orders available at your fingertips. Our customers love it as well. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Nothing, we have not had any issues and love it Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

We are reducing the volume of emails between our company and our customers ref their orders. Human error has been minimized ref order entry. Our customers send us their orders via Decorum. The orders are then approved, dispatched, and closed on Decorum, keeping our customers and our customer service team informed. Integration with our ERP tool has further streamlined the whole process. It helps us provide excellence customer service. Review collected by and hosted on G2.com.

Sridhar S.

Mid-Market (51-1000 emp.)

3/29/2024

"One application software All solution"

5/5

What do you like best about Decorum?

It’s a creative application software , where always have to come up with new ideas. And, this is something I have been looking for. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Improvising the Parameters and other fac Review collected by and hosted on G2.com.

Anant A.

Mid-Market (51-1000 emp.)

6/20/2023

"User friendly enterprsie software"

5/5

What do you like best about Decorum?

I like that Decorum is a very clean software. Most enterprise softwares are not designed well, making them difficult to use. Decorum is user-friendly and we were able to onboard the team very quickly. The other great benefit of Decorum for our company is its integration with Tally. It has reduced a lot of duplicate work. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing that I dislike about Decorum. We're pretty happy since we started using it. Review collected by and hosted on G2.com.

Samir D.

Mid-Market (51-1000 emp.)

6/21/2023

"Order management made easy"

5/5

What do you like best about Decorum?

I really like that Decorum captures all item-level and order-level details. The company had tried 2-3 other softwares before, but none were successful. With their mobile app, I can place orders and track them from anywhere at any time. Decorum is also very easy to use, even for a non tech-savvy person like me. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Decorum is working fine. Nothing to dislike Review collected by and hosted on G2.com.

What problems is Decorum solving and how is that benefiting you?

We use Decorum to monitor leads, place and track orders, and streamline our sales operations. Right from receiving an order to dispatching it - we manage everything on Decorum. Decorum has solved the problem of mismanaged orders in the company. It has significantly reduced the errors in order processing. It has increased the team’s overall productivity. Review collected by and hosted on G2.com.

S. L. A.

Mid-Market (51-1000 emp.)

6/20/2023

"Transparent operations and collaborative working"

5/5

What do you like best about Decorum?

Decorum has become a huge asset to our company's operations. It allows me to log in and check the live status of all orders, which means I can take quick measures as and when needed. It also keeps the entire team on the same page about orders in the company. Decorum has improved our efficiency and our customers are happy with our improved service to them. Review collected by and hosted on G2.com.

What do you dislike about Decorum?

There's nothing that I dislike about the software. I’m very happy with Decorum and its team’s service. Review collected by and hosted on G2.com.

TURJOY D.

Mid-Market (51-1000 emp.)

7/4/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Use Decorum, Save Time!"

5/5

What do you like best about Decorum?

Decorum is my trusted companion on the field. I like that it saves me a lot of time during the day from following up on orders. It also gives me quick access to all customer information Review collected by and hosted on G2.com.

What do you dislike about Decorum?

I don’t dislike anything. I am happy with all the features. Review collected by and hosted on G2.com.

SHAMIM K.

Mid-Market (51-1000 emp.)

7/6/2023

"Happy customers, happy us!"

5/5

What do you like best about Decorum?

I like Decorum’s user-friendly interface. The order portal for our customers to place and track their orders has really eased operations in the company. The team has become more productive with more time to do important tasks Review collected by and hosted on G2.com.

What do you dislike about Decorum?

Nothing. The app is great, and even the post-implementation service from Nikhil, Puja and their team has been very good. Review collected by and hosted on G2.com.