Datto Workplace Reviews & Product Details

Datto Workplace is a security-focused enterprise file sync and share (EFSS) solution designed to facilitate secure and efficient collaboration for businesses. It enables employees to access, edit, and share files seamlessly from any location and device, enhancing productivity without compromising security. With deep integrations into Microsoft Office, Teams, and Outlook, Datto Workplace fits naturally into existing workflows, minimizing the need for process changes. Key Features and Functionality: - Seamless Integration: Integrates with Microsoft Office, Teams, and Outlook, allowing users to collaborate within familiar applications. - Proactive Threat Detection: Employs patented active malware and ransomware detection to identify and mitigate threats, ensuring data integrity. - Advanced Security Measures: Utilizes in-transit and at-rest data encryption, role-based access control (RBAC), and audit trails to maintain high security standards. - Compliance Assurance: Meets compliance requirements for HIPAA, GDPR, and SOC 2, providing peace of mind for businesses handling sensitive information. - Flexible Accessibility: Offers access via desktop, mobile devices, and web interfaces, supporting both online and offline work environments. - Administrative Control: Provides a multi-tenant cloud portal for full administrative control, including license management, automated alerts, and reporting configurations. Primary Value and Solutions Provided: Datto Workplace addresses the critical need for secure, remote file access and collaboration in today's business environment. By integrating seamlessly with existing tools and providing robust security features, it enables organizations to enhance productivity without sacrificing data protection. The platform's compliance with major regulatory standards ensures that businesses can confidently manage sensitive information. Additionally, its proactive threat detection capabilities safeguard against potential cyber threats, minimizing downtime and data loss. Overall, Datto Workplace empowers businesses to collaborate effectively and securely, regardless of location or device.

Seller

Kaseya

Discussions

Datto Workplace Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Christian Kane

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

Microsoft OneDrive for Business

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User Insights

Average based on 40 real user reviews.

Perceived Cost

$$$$$

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Alyssa D.

Writer

Small-Business (50 or fewer emp.)

3/14/2019

"Autotask Workplace is great for teams and workplaces"

4/5

What do you like best about Datto Workplace?

I really like how it works with your computer to create backups of your files. It's also nice how it safely store your files and makes it easy to share and collaborate with colleagues. It's also great that your data is safeguarded while using Autotask. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

Though it's nice having it always ready to use, I don't like how you have to install it onto your own personal computer. I'm also always worried that some of my personal files might be accidentally shared with the program. Review collected by and hosted on G2.com.

Recommendations to others considering Datto Workplace:

I would recommend for both team based work as well as individual professional work. Review collected by and hosted on G2.com.

What problems is Datto Workplace solving and how is that benefiting you?

It makes file sharing easier, which is great for collaboration and file storing. It's also great for freelancing because you can personalize the settings outside a workplace. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Nisam v.

Web Development Engineer

Small-Business (50 or fewer emp.)

3/15/2019

"Perfect solution for best syncing and files sharing for a business"

3.5/5

What do you like best about Datto Workplace?

Autotask workplace is a best syncing and file sharing tool. It has a secure infrastructure, centrally configured. It helps to recover the modified or deleted files. It has an iOS and Android application that provides you full access to Autotask workplace from any mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

There is no more dislike about this tool. One thing is that it will not sync encrypted files. Review collected by and hosted on G2.com.

Recommendations to others considering Datto Workplace:

For best syncing and sharing files for your business, Autotask Workplace is the best solution. Review collected by and hosted on G2.com.

What problems is Datto Workplace solving and how is that benefiting you?

Able to sync and share files from anywhere so some days the employer can work from home and also helps to backup computer files. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Adrian T.

Infrastructure Engineer

Small-Business (50 or fewer emp.)

1/22/2019

"Making your share available for remote workers"

4.5/5

What do you like best about Datto Workplace?

An excellent application for making your files shares available to users when working outside the office without the need of a VPN client. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

In certain version you had to sign in again on the server as it was loosing the credentials causing some files getting out of sync on the file server. Resolved by installing latest version. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Seneca A.

Support Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

Updated 1/17/2019

Originally submitted 1/12/2019

"Great server alternative for small businesses"

5/5

What do you like best about Datto Workplace?

I like the ability to acutely control all files and projects at a user level. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

I've had a single syncing issue that I've not experienced with any other cloud storage solution. Review collected by and hosted on G2.com.

Recommendations to others considering Datto Workplace:

Do your research and make sure that Autotask Workplace isn't more than you actually need. This platform has a pretty granular level of file sharing and security. Review collected by and hosted on G2.com.

What problems is Datto Workplace solving and how is that benefiting you?

We don't have a centralized server infrastructure in my current company, but Autotask Workplace fills that need perfectly. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Eric O.

Web Programmer

Small-Business (50 or fewer emp.)

1/30/2019

"Autotask and its multitude of resources"

5/5

What do you like best about Datto Workplace?

I have used Autotask workplace for several years and its ability to provide security for all the users, databases, and endpoints is great. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

There is nothing that I can think of right now about Autotask Workplace that I don't like. It's beneficial to almost every aspect of my job. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/6/2019

"Access your shared folders from anywhere"

4.5/5

What do you like best about Datto Workplace?

Autotask Workplace is a great product for sharing server files with remote workers. It is incredible good at accounting and restoring any modified\deleted files. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

As we any other tools of its kind it will not sync encrypted files, files that exceed a certain path length. Review collected by and hosted on G2.com.

Recommendations to others considering Datto Workplace:

The support is a bit slow to reply and there is not a great amount of information available about the product. Review collected by and hosted on G2.com.

What problems is Datto Workplace solving and how is that benefiting you?

Granting user access to the shared folder from anywhere without the need of implementing a VPN solution. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Matthew B.

Customer Service Advisor

Mid-Market (51-1000 emp.)

3/13/2019

"very good product."

4.5/5

What do you like best about Datto Workplace?

it is very good to use and I enjoy its interface Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

I do not dislike anything about the product as I enjoy it Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Research

Small-Business (50 or fewer emp.)

3/14/2019

"Great experience with Autotask"

4/5

What do you like best about Datto Workplace?

It has better security than Dropbox. It is also easy to access files remotely and make edits. The pricing is also great. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

the search feature works on a file name basis only and it still lacks DRM Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/1/2018

"Asset Management and ticketing bundle"

5/5

What do you like best about Datto Workplace?

Linking assets, contacts, tickets, and scheduling is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

Having the same contact email for multiple companies makes their ticket responses show as internal notes, but autotask is working on it. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Hospitality

Mid-Market (51-1000 emp.)

9/27/2018

"Easy to self-manage"

4/5

What do you like best about Datto Workplace?

I like that autotask allows admin to easily add new members and privileges, project access, etc. Review collected by and hosted on G2.com.

What do you dislike about Datto Workplace?

I dislike that subfolders within a project cannot have restricted access to those who have access to a project. (At a certain level...If you have access to a folder, you have access to subfolders) Review collected by and hosted on G2.com.