--- title: Datto RMM Reviews meta_title: 'Datto RMM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 807 reviews by the users' company size, role or industry to find out how Datto RMM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 807 scale: '5' date_modified: '2026-10-22' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Datto RMM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Kaseya Solutions
(1)

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Datto RMM Reviews (807)

Reviews

Datto RMM Reviews (807)

4.5
807 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and automation capabilities of Datto RMM, which simplify remote management and monitoring tasks. The platform's ability to streamline workflows and provide clear visibility into device status enhances efficiency for IT teams. However, some users note that the web remote functionality can be slow or unreliable at times.

Pros & Cons

Generated from real user reviews
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Carmen V.
CV
Carmen V.
TSU
Computer & Network Security
Small-Business (50 or fewer emp.)
"Excellent tool for monitoring and managing endpoints, networks, and users"
5/5
What do you like best about Datto RMM?

It is one of the best tools for monitoring and managing endpoints, networks, and users. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

When connecting a tenant for user management, the previously registered one gets disconnected. Only one can be managed at a time. Review collected by and hosted on G2.com.

AG
Andrea G.
Operations Director
Small-Business (50 or fewer emp.)
"Intuitive Interface and Complete Functionalities"
5/5
What do you like best about Datto RMM?

I love how easy it is to use Datto RMM and the number of scripts it already has stored in its library. It is very comprehensive, has many features, and is very interactive. The initial setup was quite simple. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

I would like Datto RMM to have more integrations with other platforms. Review collected by and hosted on G2.com.

LP
Lee P.
Director
Mid-Market (51-1000 emp.)
"Effortless Remote Management with Datto RMM"
5/5
What do you like best about Datto RMM?

I like Datto RMM's vast set of user-rich features, especially for remote access and app deployment. The PowerShell capability to send commands to devices is fantastic because it enables managing a large infrastructure without being at the physical machine. The setup was very easy and required minimal technical knowledge, like configuring users and setting up group permissions. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

There's not much that I could improve upon, it'd be nice if there was a couple more apps in the patch management side of things, but that's really it. Review collected by and hosted on G2.com.

Tamer E.
TE
Tamer E.
EUC Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool with a lot of gadgets and monitoring and controling"
5/5
What do you like best about Datto RMM?

Control. Monitor and quick access to many tools and scripts customisable dashboard Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

Asset managment needs t9 be more organized and user-friendly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Datto RMM: Fast Remote Support, Smart Automation, and Strong Integrations"
4/5
What do you like best about Datto RMM?

Datto RMM is a strong tool for managing and monitoring devices across multiple environments from a single platform. It makes remote support quick and reliable, which is a big help when troubleshooting issues without needing to be on-site. The automation features, especially around patching and scripting, save a lot of time and reduce manual work. It also integrates well with tools like Autotask and IT Glue, which helps keep workflows connected and efficient. Overall, it provides good visibility into systems and helps keep everything running smoothly and proactively. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

Datto RMM can be frustrating at times, especially with performance and reliability in certain areas. The platform can feel a bit slow, particularly when using remote access or navigating between features, and occasional latency or connection issues can impact efficiency. Some parts of the interface also feel outdated or less intuitive, requiring extra clicks to find what you need. Additionally, there can be inconsistencies with features like agents or remote tools, and some functionality still feels like it needs refinement or modernization. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Remote Monitoring and Integration"
5/5
What do you like best about Datto RMM?

I use Datto RMM for monitoring and remotely supporting all of our endpoints. I like the web remote feature and quick jobs. It integrates pretty well with the other Kaseya products, but Datto RMM is great as it is and does exactly what it says on the tin. The initial setup was fairly easy with help from the onboarding sessions. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

The windows patching can be a little bit ambiguous, it needs a fair bit of configuring to get it working well. Review collected by and hosted on G2.com.

DP
Diana P.
Small-Business (50 or fewer emp.)
"Comprehensive and User-Friendly Platform for Managing Devices, Patches, and Users"
5/5
What do you like best about Datto RMM?

Quite a comprehensive and user-friendly platform for managing devices, patches, as well as user management Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

Sometimes the bugs are tedious but it is quite user-friendly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Datto RMM: Fast Remote Support, Smart Automation, and Strong Integrations"
5/5
What do you like best about Datto RMM?

Datto RMM is a strong tool for managing and monitoring devices across multiple environments from a single platform. It makes remote support quick and reliable, which is a big help when troubleshooting issues without needing to be on-site. The automation features, especially around patching and scripting, save a lot of time and reduce manual work. It also integrates well with tools like Autotask and IT Glue, which helps keep workflows connected and efficient. Overall, it provides good visibility into systems and helps keep everything running smoothly and proactively. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

Datto RMM can be frustrating at times, especially with performance and reliability in certain areas. The platform can feel a bit slow, particularly when using remote access or navigating between features, and occasional latency or connection issues can impact efficiency. Some parts of the interface also feel outdated or less intuitive, requiring extra clicks to find what you need. Additionally, there can be inconsistencies with features like agents or remote tools, and some functionality still feels like it needs refinement or modernization. Review collected by and hosted on G2.com.

Benoit B.
BB
Benoit B.
Directeur des services professionnels / Director of profesionnal services
Small-Business (50 or fewer emp.)
"Easy to Use, Feature-Rich, and Packed with 3rd-Party Integrations"
4.5/5
What do you like best about Datto RMM?

Ease of use, feature rich, lots of integration with 3rd party, Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

Not a lot of downside with the product beside the console remote tools who's not quite usefull Review collected by and hosted on G2.com.

Donovan E.
DE
Donovan E.
IT Support
Small-Business (50 or fewer emp.)
"Powerful RMM Automation That Makes Patching and Remote Support Efficient"
4/5
What do you like best about Datto RMM?

Powerful remote monitoring and management with strong automation and scripting capabilities. It makes patching, alerting, and remote support efficient across multiple client environments. Review collected by and hosted on G2.com.

What do you dislike about Datto RMM?

UI can feel a bit clunky at times, and alert noise requires tuning out of the box. Some features take time to fully configure and optimize. Review collected by and hosted on G2.com.

Questions about Datto RMM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

What can RMM see?

0 Upvotes
2
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GU
Guest User
•
Last activity over 4 years ago

What is datto RMM used for?

0 Upvotes
2
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

12%

Datto RMM Comparisons
Datto RMM Features
Device Management
Remote Monitoring
Asset Tracking
Application Deployment
Remote Access
Screen Sharing
File Sharing
Session Recording