# Datto RMM vs Microsoft Intune Enterprise Application Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that Datto RMM excels in **ease of use** , with users highlighting its feature-rich environment and seamless integration with third-party tools like IT Glue and Kaseya Products. This makes it a preferred choice for small businesses looking for a comprehensive management solution. - **Users say** Microsoft Intune Enterprise Application Management shines in its **unified app model** , allowing for consistent management of various app types through a single policy engine. This capability is particularly beneficial for organizations already embedded in the Microsoft ecosystem, enhancing overall device management. - **Reviewers mention** that Datto RMM's implementation process is notably quick and intuitive, which is a significant advantage for small businesses needing to get up and running without extensive downtime. Many users appreciate the ability to create custom components, which adds flexibility to their IT services. - **According to verified reviews** , Microsoft Intune's strength lies in its ability to manage both corporate and personal devices effectively, securing company data while allowing users to access necessary resources. This dual functionality is a major plus for enterprises with diverse device policies. - **G2 reviewers highlight** that while both products offer quality support, Datto RMM has received slightly higher satisfaction ratings in this area. Users appreciate the responsive support team, which is crucial for small businesses that may not have extensive IT resources. - **Users note** that while Datto RMM has a higher overall G2 Score, Microsoft Intune's recent positive feedback emphasizes its strong product direction and adaptability, making it a solid choice for enterprises looking for a long-term solution that evolves with their needs. --- ## Frequently Asked Questions ### What is the difference between Datto RMM vs Microsoft Intune Enterprise...? Datto RMM and Microsoft Intune Enterprise Application Management are both highly rated RMM platforms, but Datto RMM is favored for its ease of setup and integrations with MSP tools, while Microsoft Intune Enterprise Application Management is recognized for centralized management and security within the Microsoft ecosystem. | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) | | --- | --- | | 4.5/5 (795 reviews) | 4.5/5 (270 reviews) | | Small-Business | Enterprise | | 8.7 | 8.3 | | 8.4 | 8.4 | | Integrates with Autotask and IT Glue for MSP workflows | Centralized management and security for Microsoft environments (20 all-time mentions) | ### How do the pricing models of Datto RMM and Microsoft Intune Enterprise... compare? Reviewers rate Datto RMM and Microsoft Intune Enterprise Application Management at parity for value, with no significant difference in price satisfaction scores. - **Datto RMM:** In recent reviews, buyers highlight strong value for its feature set and integrations, especially for MSPs managing multiple clients. - **Microsoft Intune Enterprise Application Management:** Reviewers describe it as cost-effective, particularly for organizations already invested in the Microsoft ecosystem, but note complexity in licensing and setup. ### What are the best alternatives to Datto RMM and Microsoft Intune Enterprise...? The top three alternatives to Datto RMM and Microsoft Intune Enterprise Application Management are NinjaOne, TeamViewer, and Atera. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795 reviews) | Small-Business | — | Integrates with Autotask and IT Glue for MSP workflows | | [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) | 4.5/5 (270 reviews) | Enterprise | — | Centralized management and security for Microsoft environments (20 all-time mentions) | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Mid-Market | Reviewers consistently praise its value and transparent pricing. | Ease of use and automation capabilities | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | Praised for flexible licensing and remote access value. | Remote access and cross-platform support | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | Reviewers highlight affordable all-in-one pricing. | All-in-one RMM and PSA functionality | ### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Datto RMM and Microsoft Intune Enterprise...? Buyers comparing Datto RMM and Microsoft Intune Enterprise Application Management should prioritize Patch Management, Integration Capabilities, Centralized Management, Security, and Ease of Setup. - **Patch Management:** Datto RMM (frequent reviewer mentions, cited as a core feature); Microsoft Intune Enterprise Application Management (7 all-time mentions). - **Integration Capabilities:** Datto RMM integrates with Autotask (59 all-time mentions) and IT Glue (30 all-time mentions); Microsoft Intune Enterprise Application Management integrates with Android (25 all-time mentions) and Microsoft 365 (11 all-time mentions). - **Centralized Management:** Microsoft Intune Enterprise Application Management (20 all-time mentions); Datto RMM cited for unified device and network management in recent reviews. - **Security:** Microsoft Intune Enterprise Application Management (19 all-time mentions); Datto RMM referenced for compliance and endpoint security in recent reviews. - **Ease of Setup:** Datto RMM (8.7); Microsoft Intune Enterprise Application Management (8.3). ### What are the pros and cons of Datto RMM vs Microsoft Intune Enterprise...? Datto RMM's headline strength is its integrations and automation for MSPs, while Microsoft Intune Enterprise Application Management excels in centralized management and security within the Microsoft ecosystem. - **Datto RMM strengths:** Integrates with Autotask (59 all-time mentions) and IT Glue (30 all-time mentions), strong automation and patch management, easy setup (8.7), and praised for unified device and network management. - **Datto RMM trade-offs:** Reviewers note occasional complexity in advanced configurations, some reliability issues with remote tools, and requests for more integrations. - **Microsoft Intune Enterprise Application Management strengths:** Centralized management (20 all-time mentions), security (19 all-time mentions), ease of use (18 all-time mentions), and strong integration with Microsoft 365 and Android. - **Microsoft Intune Enterprise Application Management trade-offs:** Setup complexity (13 all-time mentions), steep learning curve (11 all-time mentions), limited features for non-Microsoft platforms, and licensing complexity. ### Is Datto RMM or Microsoft Intune Enterprise... better for small businesses? Datto RMM is the better fit for small businesses, as it is most widely adopted in the Small-Business segment and praised for ease of setup and use. - **Datto RMM:** Largest segment is Small-Business; reviewers highlight its intuitive interface, easy onboarding, and suitability for MSPs serving small clients. - **Microsoft Intune Enterprise Application Management:** Largest segment is Enterprise; reviewers note its strengths in centralized management for larger organizations and integration with Microsoft 365, but mention a steeper learning curve for smaller teams. ### Which Remote Monitoring & Management (RMM) platform has better integrations? Datto RMM is favored for integrations with MSP-focused tools, while Microsoft Intune Enterprise Application Management is recognized for integrations within the Microsoft ecosystem and Android. - **Datto RMM:** Integrates with Autotask (59 all-time mentions) and IT Glue (30 all-time mentions); reviewers also mention integration with Kaseya products. - **Microsoft Intune Enterprise Application Management:** Integrates with Android (25 all-time mentions), Microsoft 365 (11 all-time mentions), and Microsoft Entra ID (2 all-time mentions); reviewers highlight its value for organizations using Microsoft services. ### How do Datto RMM and Microsoft Intune Enterprise... compare on customer support? Datto RMM and Microsoft Intune Enterprise Application Management are rated at parity for Quality of Support, both scoring 8.4, with reviewers describing positive support experiences for both platforms. - **Datto RMM:** Reviewers consistently praise responsive and helpful support, with several citing quick resolutions and strong onboarding assistance. - **Microsoft Intune Enterprise Application Management:** Reviewers highlight accessible support and extensive documentation, though some mention complexity in troubleshooting and a need for more detailed guidance for advanced scenarios. ### Which is easier to implement, Datto RMM or Microsoft Intune Enterprise...? Datto RMM scores higher on Ease of Setup (8.7 vs 8.3), with reviewers describing a smoother implementation experience compared to Microsoft Intune Enterprise Application Management. - **Datto RMM:** Reviewers frequently cite easy onboarding, guided setup, and a short learning curve, especially for MSPs and small teams. - **Microsoft Intune Enterprise Application Management:** Reviewers note a more complex initial setup, with a steeper learning curve and more configuration steps, particularly for advanced policies and integrations. ### Which product has better Patch Management? Datto RMM and Microsoft Intune Enterprise Application Management are both recognized for Patch Management, with Datto RMM receiving more frequent and detailed reviewer mentions for this feature. - **Datto RMM:** Patch Management is a core feature in recent reviews, with multiple reviewers citing its automation and reporting capabilities; frequently mentioned as a key benefit. - **Microsoft Intune Enterprise Application Management:** Patch Management is cited in 7 all-time mentions, with reviewers highlighting centralized update management and integration with Microsoft 365, but also noting limitations for non-Microsoft applications. | | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 801 | 272 | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) ### Microsoft Intune Enterprise Application Management Pros: - Centralized Management (21 reviews) - Security (21 reviews) Cons: - Setup Complexity (13 reviews) - Complexity (12 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Meets Requirements** | 8.9 (666 reviews) | 9.0 (197 reviews) | | **Ease of Use** | 8.8 (755 reviews) | 8.6 (198 reviews) | | **Ease of Setup** | 8.7 (664 reviews) | 8.3 (153 reviews) | | **Ease of Admin** | 8.9 (507 reviews) | 8.6 (139 reviews) | | **Quality of Support** | 8.4 (603 reviews) | 8.4 (189 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (480 reviews) | 8.9 (136 reviews) | | **Product Direction (% positive)** | 9.1 (659 reviews) | 9.4 (189 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Microsoft Intune Enterprise Application Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Patch Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Patch Prioritization** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Network Wide Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Automatic Patch Deployment** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Patch Testing** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Automatic Scans** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | ### Vulnerability Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Certificate Assessment** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Automated Containment** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Penetration Testing** | Not enough data | Not enough data | | **Runtime Container Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Vulnerability Management** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Vulnerability Assessment** | Not enough data | Not enough data | | **Asset Tagging** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | | **Vulnerability Protection** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **SQL Injections** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 614 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Management** | 9.2 (575 reviews) | Not enough data | | **Asset Management** | 8.9 (44 reviews) | Not enough data | | **ITIL Policy Compliance** | 8.1 (33 reviews) | Not enough data | | **User Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Monitoring** | 9.2 (574 reviews) | Not enough data | | **Asset Tracking** | 8.5 (534 reviews) | Not enough data | | **Application Deployment** | 8.5 (541 reviews) | Not enough data | | **Patch Management** | 8.6 (572 reviews) | Not enough data | | **Asset Tracking** | 8.5 (31 reviews) | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Workflow Management** | 8.8 (46 reviews) | Not enough data | #### Service Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Access** | 8.8 (573 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | 8.7 (41 reviews) | Not enough data | | **Ticketing** | 7.6 (37 reviews) | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | 7.4 (31 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (40 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Build Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Device Auto Discovery** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **For MSPs** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Network Security** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | 8.2/10 | 102 | #### Scope | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.8 (65 reviews) | | **Multi-OS Support** | Not enough data | 8.5 (69 reviews) | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.3 (67 reviews) | | **Endpoint Protection** | Not enough data | 8.9 (69 reviews) | | **Remote Wiping** | Not enough data | 9.0 (63 reviews) | #### Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Enrollment** | Not enough data | 8.9 (70 reviews) | | **Device Configuration** | Not enough data | 9.1 (70 reviews) | | **Device Compliance** | Not enough data | 8.9 (69 reviews) | | **Usage Information** | Not enough data | 8.8 (64 reviews) | | **Data Separation** | Not enough data | 8.5 (57 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.3 (9 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (8 reviews) | | **Cross-system Integration** | Not enough data | 8.9 (16 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (8 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (8 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (9 reviews) | | **Decision Making** | Not enough data | 7.7 (8 reviews) | #### Additional Functionality | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Mobile Content Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **BYOD Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **App Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 488 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Administration | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Screen Sharing** | 8.7 (476 reviews) | Not enough data | | **File Sharing** | 8.3 (476 reviews) | Not enough data | | **Session Recording** | 7.2 (455 reviews) | Not enough data | | **Unattended Remote Access** | 8.5 (468 reviews) | Not enough data | | **Multi - Session Handling** | 8.5 (461 reviews) | Not enough data | | **Multi-Monitor Support** | 8.6 (469 reviews) | Not enough data | #### Maintenance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | Not enough data | | **Remote Printing** | 7.1 (444 reviews) | Not enough data | #### Communication | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | Not enough data | | **VoIP** | 6.0 (431 reviews) | Not enough data | | **Video Conference Call** | 5.9 (428 reviews) | Not enough data | | **Screen Annotations** | 6.6 (431 reviews) | Not enough data | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | Not enough data | | **Compliance** | 8.1 (447 reviews) | Not enough data | #### Device Support | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | Not enough data | | **Multi-Platform Support** | 7.6 (448 reviews) | Not enough data | | **Cross-Platform** | 7.7 (447 reviews) | Not enough data | | **Video Support** | Not enough data | Not enough data | #### Performance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting** | 8.2 (458 reviews) | Not enough data | #### Additional Functionality | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Monitoring & Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Microsoft Intune Enterprise Application Management** | 8.0/10 | 51 | #### Generative AI | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | 8.0 (48 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### System Control | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to Microsoft Intune Enterprise Application Management (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Small-Business** | 64.1% | 17.6% | | **Mid-Market** | 32.2% | 40.6% | | **Enterprise** | 3.7% | 41.8% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.5% - **Computer & Network Security:** 23.4% - **Computer Networking:** 2.2% - **Manufacturing:** 1.9% - **Hospital & Health Care:** 1.9% - **Consulting:** 1.8% - **Financial Services:** 1.7% - **Accounting:** 1.4% - **Construction:** 1.4% - **Computer Software:** 1.3% - **Other:** 17.4% #### Microsoft Intune Enterprise Application Management - **Information Technology and Services:** 28.4% - **Computer & Network Security:** 6.6% - **Computer Software:** 5.3% - **Financial Services:** 5.3% - **Non-Profit Organization Management:** 4.1% - **Higher Education:** 3.3% - **Pharmaceuticals:** 2.9% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Education Management:** 2.1% - **Other:** 37.0% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5038 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4196 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1274 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.5/5 stars (125 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (557 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1142 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1211 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) ### Alternatives to Microsoft Intune Enterprise Application Management - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5038 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1274 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1142 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (212 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (404 reviews) - [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.6/5 stars (281 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Microsoft Intune Enterprise Application Management - Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments > **Top comment:** "Managing devices in a hybrid environment. Including device compliance, configuration, software deployment and security baselines. It also ties into M365..." - Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 4 comments > **Top comment:** "Free for 30 days. There are other pricing packages available. " - Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote > **Top comment:** "You can't win if you don't play the game." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-microsoft-intune-enterprise-application-management)