# Datto RMM vs Microsoft Intune Enterprise Application Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that Datto RMM excels in centralized management and automation capabilities, making it easier to monitor devices and deploy software across multiple client environments. Users appreciate its strong remote monitoring features, which include automated patch management and alerting systems that help proactively identify and resolve issues. - **Users say** that Microsoft Intune Enterprise Application Management is particularly beneficial for organizations already using the Microsoft ecosystem, as it simplifies device management and integrates seamlessly with O365. Reviewers highlight its cost-effectiveness and ease of setup, making it a straightforward choice for many businesses. - **According to verified reviews** , Datto RMM has a higher overall satisfaction score, reflecting its strong performance in user experience and support. Users frequently mention the platform's granular control and customization options, which allow for tailored management of client environments. - **Reviewers mention** that while Microsoft Intune offers great technical options, some users find it less intuitive compared to Datto RMM. However, they appreciate the ability to push software to groups and set up new devices without manual intervention, which enhances efficiency in day-to-day operations. - **G2 reviewers highlight** that Datto RMM's ease of use and setup are significant advantages, with many users praising its intuitive onboarding process. This contrasts with Microsoft Intune, where some users have reported challenges in configuration, particularly for those unfamiliar with the Microsoft ecosystem. - **Users report** that both products provide quality support, but Datto RMM stands out with a slightly higher score in user satisfaction regarding partnership and product direction. This suggests that users feel more aligned with Datto RMM's ongoing development and support compared to Microsoft Intune. | | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 759 | 266 | | **Largest Market Segment** | Small-Business (62.6% of reviews) | Enterprise (41.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) ### Microsoft Intune Enterprise Application Management Pros: - Centralized Management (21 reviews) - Security (21 reviews) Cons: - Setup Complexity (13 reviews) - Complexity (12 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Meets Requirements** | 8.9 (661 reviews) | 9.0 (193 reviews) | | **Ease of Use** | 8.8 (722 reviews) | 8.6 (194 reviews) | | **Ease of Setup** | 8.7 (631 reviews) | 8.3 (150 reviews) | | **Ease of Admin** | 8.9 (502 reviews) | 8.6 (136 reviews) | | **Quality of Support** | 8.4 (598 reviews) | 8.4 (185 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (475 reviews) | 8.9 (133 reviews) | | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.4 (186 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Microsoft Intune Enterprise Application Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.9/10 | 582 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Management** | 9.2 (561 reviews) | Not enough data | | **Asset Management** | 8.8 (39 reviews) | Not enough data | | **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Monitoring** | 9.2 (560 reviews) | Not enough data | | **Asset Tracking** | 8.5 (533 reviews) | Not enough data | | **Application Deployment** | 8.5 (539 reviews) | Not enough data | | **Patch Management** | 8.6 (554 reviews) | Not enough data | | **Asset Tracking** | 8.5 (30 reviews) | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Workflow Management** | 8.7 (38 reviews) | Not enough data | #### Service Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Access** | 8.8 (555 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | 8.7 (40 reviews) | Not enough data | | **Ticketing** | 7.3 (33 reviews) | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | | **Cross-system Integration** | 7.8 (32 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | 8.2/10 | 98 | #### Scope | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.8 (64 reviews) | | **Multi-OS Support** | Not enough data | 8.5 (68 reviews) | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.3 (66 reviews) | | **Endpoint Protection** | Not enough data | 8.9 (68 reviews) | | **Remote Wiping** | Not enough data | 9.0 (63 reviews) | #### Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Enrollment** | Not enough data | 8.9 (70 reviews) | | **Device Configuration** | Not enough data | 9.1 (70 reviews) | | **Device Compliance** | Not enough data | 8.9 (68 reviews) | | **Usage Information** | Not enough data | 8.8 (64 reviews) | | **Data Separation** | Not enough data | 8.5 (57 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.3 (9 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (8 reviews) | | **Cross-system Integration** | Not enough data | 8.8 (15 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (8 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (8 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (9 reviews) | | **Decision Making** | Not enough data | 7.7 (8 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 484 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Administration | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Screen Sharing** | 8.7 (474 reviews) | Not enough data | | **File Sharing** | 8.3 (476 reviews) | Not enough data | | **Session Recording** | 7.2 (455 reviews) | Not enough data | | **Unattended Remote Access** | 8.5 (467 reviews) | Not enough data | | **Multi - Session Handling** | 8.5 (461 reviews) | Not enough data | | **Multi-Monitor Support** | 8.6 (469 reviews) | Not enough data | #### Maintenance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | Not enough data | | **Remote Printing** | 7.1 (444 reviews) | Not enough data | #### Communication | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | Not enough data | | **VoIP** | 6.0 (431 reviews) | Not enough data | | **Video Conference Call** | 5.9 (428 reviews) | Not enough data | | **Screen Annotations** | 6.6 (431 reviews) | Not enough data | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | Not enough data | | **Compliance** | 8.1 (447 reviews) | Not enough data | #### Device Support | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | Not enough data | | **Multi-Platform Support** | 7.6 (447 reviews) | Not enough data | | **Cross-Platform** | 7.7 (447 reviews) | Not enough data | #### Performance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting** | 8.2 (458 reviews) | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Microsoft Intune Enterprise Application Management** | 8.0/10 | 50 | #### Generative AI | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | 8.0 (47 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### System Control | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to Microsoft Intune Enterprise Application Management (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Small-Business** | 62.6% | 17.6% | | **Mid-Market** | 33.6% | 41.0% | | **Enterprise** | 3.9% | 41.4% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.2% - **Computer & Network Security:** 23.3% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.7% #### Microsoft Intune Enterprise Application Management - **Information Technology and Services:** 28.9% - **Computer & Network Security:** 5.9% - **Computer Software:** 5.4% - **Financial Services:** 5.4% - **Non-Profit Organization Management:** 3.8% - **Higher Education:** 3.3% - **Pharmaceuticals:** 2.9% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Education Management:** 2.1% - **Other:** 37.2% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3969 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1101 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1043 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (347 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) ### Alternatives to Microsoft Intune Enterprise Application Management - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1101 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews) - [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (347 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Microsoft Intune Enterprise Application Management - Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments > **Top comment:** "Managing devices in a hybrid environment. Including device compliance, configuration, software deployment and security baselines. It also ties into M365..." - Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 3 comments > **Top comment:** "Free for 30 days. There are other pricing packages available. " - Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote > **Top comment:** "You can't win if you don't play the game." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-microsoft-intune-enterprise-application-management)