# Datto RMM vs Microsoft Intune Enterprise Application Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that Datto RMM excels in its ability to manage multiple devices across different sites, making it particularly beneficial for Managed Service Providers (MSPs). Users appreciate the feature that allows them to treat each site as a separate entity, which aids in organizing devices effectively. - **Users say** Microsoft Intune Enterprise Application Management shines with its seamless integration into the Microsoft ecosystem. This integration simplifies app deployment and enhances data security, with reviewers highlighting the strong app protection policies that help maintain compliance across devices. - **Reviewers mention** that Datto RMM offers a highly customizable interface, allowing admins to prioritize the information that matters most to them. This flexibility is praised by users who find it enhances their day-to-day management experience. - **According to verified reviews** , Microsoft Intune is noted for its efficiency in managing third-party applications. Users appreciate how it simplifies the process of discovering, packaging, and deploying apps, which significantly reduces the time and effort required for application management. - **G2 reviewers highlight** that Datto RMM provides robust remote management capabilities, enabling users to troubleshoot issues without needing to be physically present at the device. This feature is particularly valued for its ability to monitor device status effectively. - **Users report** that while both products have strong support, Datto RMM edges out slightly with a higher quality of support rating. Reviewers have noted their positive experiences with the support team, which they feel has been a good partner in their business operations. | | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 756 | 265 | | **Largest Market Segment** | Small-Business (62.4% of reviews) | Enterprise (41.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (82 reviews) - Automation (60 reviews) Cons: - Remote Access Issues (42 reviews) - Slow Performance (25 reviews) ### Microsoft Intune Enterprise Application Management Pros: - Centralized Management (21 reviews) - Security (21 reviews) Cons: - Setup Complexity (13 reviews) - Complexity (12 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Meets Requirements** | 8.9 (661 reviews) | 9.0 (192 reviews) | | **Ease of Use** | 8.8 (719 reviews) | 8.6 (193 reviews) | | **Ease of Setup** | 8.7 (628 reviews) | 8.3 (149 reviews) | | **Ease of Admin** | 8.9 (501 reviews) | 8.6 (135 reviews) | | **Quality of Support** | 8.4 (598 reviews) | 8.4 (184 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (474 reviews) | 8.9 (132 reviews) | | **Product Direction (% positive)** | 9.1 (655 reviews) | 9.4 (185 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Microsoft Intune Enterprise Application Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 579 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Management** | 9.2 (559 reviews) | Not enough data | | **Asset Management** | 8.7 (38 reviews) | Not enough data | | **ITIL Policy Compliance** | 7.9 (30 reviews) | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Monitoring** | 9.2 (557 reviews) | Not enough data | | **Asset Tracking** | 8.5 (533 reviews) | Not enough data | | **Application Deployment** | 8.5 (538 reviews) | Not enough data | | **Patch Management** | 8.6 (552 reviews) | Not enough data | | **Asset Tracking** | 8.5 (30 reviews) | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Workflow Management** | 8.9 (35 reviews) | Not enough data | #### Service Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Access** | 8.8 (553 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | 8.6 (38 reviews) | Not enough data | | **Ticketing** | 7.3 (33 reviews) | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | 7.3 (30 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | | **Cross-system Integration** | 7.7 (31 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | 8.3/10 | 97 | #### Scope | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.8 (64 reviews) | | **Multi-OS Support** | Not enough data | 8.5 (68 reviews) | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.3 (66 reviews) | | **Endpoint Protection** | Not enough data | 8.9 (67 reviews) | | **Remote Wiping** | Not enough data | 9.0 (63 reviews) | #### Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Enrollment** | Not enough data | 8.8 (69 reviews) | | **Device Configuration** | Not enough data | 9.1 (70 reviews) | | **Device Compliance** | Not enough data | 8.9 (68 reviews) | | **Usage Information** | Not enough data | 8.8 (64 reviews) | | **Data Separation** | Not enough data | 8.5 (57 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.5 (8 reviews) | | **Multi-step Planning** | Not enough data | 7.9 (7 reviews) | | **Cross-system Integration** | Not enough data | 8.7 (14 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (8 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (8 reviews) | | **Proactive Assistance** | Not enough data | 8.3 (8 reviews) | | **Decision Making** | Not enough data | 7.7 (8 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 484 | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### Administration | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Screen Sharing** | 8.7 (474 reviews) | Not enough data | | **File Sharing** | 8.3 (476 reviews) | Not enough data | | **Session Recording** | 7.2 (455 reviews) | Not enough data | | **Unattended Remote Access** | 8.5 (467 reviews) | Not enough data | | **Multi - Session Handling** | 8.5 (461 reviews) | Not enough data | | **Multi-Monitor Support** | 8.6 (469 reviews) | Not enough data | #### Maintenance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | Not enough data | | **Remote Printing** | 7.1 (444 reviews) | Not enough data | #### Communication | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | Not enough data | | **VoIP** | 6.0 (431 reviews) | Not enough data | | **Video Conference Call** | 5.9 (428 reviews) | Not enough data | | **Screen Annotations** | 6.6 (431 reviews) | Not enough data | #### Security | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | Not enough data | | **Compliance** | 8.1 (447 reviews) | Not enough data | #### Device Support | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | Not enough data | | **Multi-Platform Support** | 7.6 (447 reviews) | Not enough data | | **Cross-Platform** | 7.7 (447 reviews) | Not enough data | #### Performance | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Reporting** | 8.2 (458 reviews) | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Microsoft Intune Enterprise Application Management** | 8.0/10 | 50 | #### Generative AI | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | 8.0 (47 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Microsoft Intune Enterprise Application Management** | N/A | N/A | #### System Control | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to Microsoft Intune Enterprise Application Management (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Microsoft Intune Enterprise Application Management | |---|---|---| | **Small-Business** | 62.4% | 17.2% | | **Mid-Market** | 33.7% | 41.2% | | **Enterprise** | 3.9% | 41.6% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.0% - **Computer & Network Security:** 23.4% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.8% #### Microsoft Intune Enterprise Application Management - **Information Technology and Services:** 29.0% - **Computer & Network Security:** 5.5% - **Computer Software:** 5.5% - **Financial Services:** 5.5% - **Non-Profit Organization Management:** 3.8% - **Higher Education:** 3.4% - **Pharmaceuticals:** 2.9% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Education Management:** 2.1% - **Other:** 37.4% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4299 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3904 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1127 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (552 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (499 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1090 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1026 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews) ### Alternatives to Microsoft Intune Enterprise Application Management - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4299 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1127 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1090 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (552 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews) - [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Microsoft Intune Enterprise Application Management - Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments > **Top comment:** "Managing devices in a hybrid environment. Including device compliance, configuration, software deployment and security baselines. It also ties into M365..." - Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 3 comments > **Top comment:** "Free for 30 days. There are other pricing packages available. " - Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote > **Top comment:** "You can't win if you don't play the game." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-microsoft-intune-enterprise-application-management)