--- title: ISM Reviews meta_title: 'ISM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ISM works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 1 scale: '5' date_modified: '2026-09-30' parent_category: name: Sage Channel Partners url: https://www.g2.com/categories/sage-channel-partners ---

ISM Reviews & Provider Details

Verified User in Education Management
GE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"ISM is good but has some kinks"
3.5/5
Describe the project or task ISM helped with:

We use ISM daily to log tickets and communicate with customers. For every phone call we get we have to use ISM to log a ticket for it. Review collected by and hosted on G2.com.

What do you like best about ISM?

I like its easy features to start and resolve tickets. I also like how it is easy to communicate with customers Review collected by and hosted on G2.com.

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What is ISM used for?

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Pricing

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