Last updated on Jul 28, 2026
Datto RMM offers a free trial. Information about Datto RMM pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Datto RMM must be conducted with the seller.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Averages based on real user reviews.
Datto RMM does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
Datto RMM's pricing is best suited for small to mid-market MSPs in IT services and cybersecurity, which represent the dominant reviewer segments on G2. G2 reviewers from small businesses of 50 or fewer employees consistently report strong value from Datto RMM's automation, patch management, and Kaseya stack integrations when managing multiple client environments. Mid-market reviewers in IT services, accounting, and financial services also report solid fit. G2 reviews suggest Datto RMM is less ideal for very small teams with tight budgets or those needing pay-per-use flexibility, as the pricing model requires upfront commitment. Teams already using Autotask, IT Glue, or other Kaseya products get the most pricing leverage.
Datto RMM does not offer a permanent free tier. According to G2's pricing data for Datto RMM, a free trial is available for teams evaluating the solution before committing to a paid plan. Datto RMM's paid plans are structured around custom quotes rather than published fixed tiers, meaning pricing is negotiated based on endpoint volume and organizational needs. G2 reviewers note that the full paid experience includes patch management, automation, remote access via Web Remote and Splashtop, Autotask and IT Glue integrations, scripting via the component store, and monitoring policies. Some G2 reviewers flag that advanced training and premium support carry additional costs beyond the base paid plan.
G2 reviewers broadly consider Datto RMM a strong value, particularly for MSPs managing multiple client endpoints. The majority of G2 reviews are 4.5 to 5 stars, with recurring praise for patch management, automation, Kaseya stack integrations, and remote access capabilities. Several G2 reviewers explicitly call pricing competitive or note it replaced costlier alternatives like NinjaOne or N-central. However, a recurring concern across G2 reviews is that pricing can be high for smaller firms, is rigid in structure, and requires buying ahead rather than paying per use. One G2 reviewer flagged premium support as an additional cost. Overall, high-rating reviewers consistently frame Datto RMM as a premium investment that justifies its cost through operational efficiency gains.
efficient functionality. completes the needed operational functions Review collected by and hosted on G2.com.
Nothing at this point. Working well and for the intended use Review collected by and hosted on G2.com.
Datto RMM has been effective for maintaining visibility across distributed environments without requiring constant manual checks. The remote tools are convenient during active troubleshooting, and the automation capabilities help reduce repetitive maintenance tasks across multiple endpoints. We also like the flexibility of custom monitoring policies and scripting because it allows us to standardize management while still adapting to different client requirements. The platform is especially useful for proactive issue detection before users report problems. Review collected by and hosted on G2.com.
Policy organization and navigation can become difficult to manage as environments grow larger or more customized. Certain alerting behaviors also require extra tuning to avoid unnecessary noise, especially in mixed environments with varied hardware and software baselines. While the platform is feature-rich, some administrative workflows could be streamlined further to reduce the amount of clicks and menu navigation required for common tasks. Review collected by and hosted on G2.com.
